I often stay in the Buckhead area at another property, but based on the reviews here I decided to try this hotel. I purchased an escape package that included breakfast and a fifty dollar credit for two hundred twenty nine dollars on the website.
My stay here was a bit pricier than what I typically pay at nearby properties, but there are a number of things about this property that I like. The room was absolutely beautiful. It was very quiet and on the 15th floor. I had requested a high floor. The bottom part of this property is hotel and the uppermost floors are private residences. The bed was extremely comfortable and there were a lot of pillows. There were two upholstered chairs in the room, a small table between them, a desk and a desk chair. The large windows gave a nice view in the direction of both Lenox and Phipps shopping centers.
The bathroom was especially nice with a clear glass door on the large shower and a deep soaking tub. A television allows you to watch from the soaking tub or tilt it for viewing from the toilet which is in its own small room with a pocket door off the bath area. The shower has a head that can be used as a hand held and the bathroom amenities are very nice. There were two robes hanging in the bathroom and there are two sinks in the granite counter.
There is a stocked mini-bar with the usual high priced snacks and drinks. There is a granitce topped area above the built in drawers that contains a safe and a tray of other items--shoe horn, sewing kit, shoe polishing items. You can also leave your shoes out to be polished overnight.
The breakfast that came with my package could be room service or downstairs and I ordered room service. it arrived as promised and was delicious.
Valet service is thirty dollars per night and there is no self-parking. The internet fee is thirteen dollars for 24 hours. My fifty dollar credit went for these items. I did not use the spa or eat in the restaurant. I did enjoy walking around in the English garden.
This is a rather people intense place--upon arrival there must have been three gentlemen who met me, welcomed me, offered help and opened the doors. Upon entry I went to the small check-in area where once again i was welcomed by two people. My room was not ready upon arrival. i was offered a room on a lower floor that was ready but I opted to wait the fifteen minutes I was told it would take in the lounge. Once seated in the lounge I was asked if i would l ike something from the bar. I did not but a constant stream of people brought food and drinks to other guests and everything looked good. Once the room was ready I was directed to the elevators where someone welcomed me and pushed the buttons. It was a relief to finally close the door to my room. On subsequent trips in and out the hotel I was always greeted multiple times and sometimes asked if everything was to my satisfaction. Because one has to walk by reception to enter the elevators which are somewhat out of the way there is often interaction and greetings from the staff.
As a solo traveler I felt very safe, but also a bit smothered by the attention at times. In a busier property there is not so muh personal attention and interaction but this property considers itself a boutique hotel and really works to make the experience more of a personal one.
All in all I was very impressed and would stay here again. I would have preferred to have found a better price for the room, but I have no complaints.
- Official Description (provided by the hotel):
- Housed in an iconic building designed by celebrated American architect Robert A.M. Stern, Mandarin Oriental, Atlanta soars 42 stories above the Atlanta skyline and offers sophisticated, residential elegance in its 127 spacious rooms and suites. The intimate hotel features a blissful 15,000-square foot spa, indoor lap pool, fitness center, extensive meeting and event space, The Cafe & Bar for exquisite dining and Taipan, serving specialty cocktails. The sought-after Buckhead location is steps away from the region's top dining, chic designer boutiques and cultural attractions. The hotel is 35 minutes from Atlanta Hartsfield-Jackson International Airport and 10 minutes from the DeKalb-Peachtree Airport, which accommodates private aircraft. ... more less
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