My introduction to The Hyatt Place/Buckhead was by being told that Mgmt. would not allow the staff to check anyone in before 3 p.m. My daughter and I arrived at 2:40 p.m. We waited patiently for 3 p.m. to arrive at which time the desk clerk began to check us in. I specifically reserved a room at the Hyatt Place because they showed that they had a room available with two full size beds. I am a father who was traveling with my daughter for a prospective college visit and my only other option at the hotel the college had recommended was a King bed. I was not going to share a King bed with my daughter. Once I arrived they told me all they had was a King. Manager's response - take it or leave it. It is now 3:15 p.m., I have to be at the college at 4 p.m. I had to take it and make him aware that I would certainly review his establishment online. Once checked in, we were given our room cards, we really needed to just dash up to the room, set down our bags and jump in the cab that I had called once I had checked in. What a surprise, room is occupied. A pilot and guest are in the bed. Have to get back to desk, acquire another room, drop off bags, catch cab , get to college. NOT HAPPY. No one cared. Room was nice, had a couch that we used for sleep instead of both having a bed. I would never recommend this establishment.
- Official Description (provided by the hotel):
- Hyatt Place Atlanta Buckhead is a stylish and modern hotel right in the heart of Georgia’s largest city. Hyatt Place Buckhead offers free amenities like Wi-Fi, local shuttle, parking and breakfast. While fine dining, malls and boutiques are within walking distance. ... more less
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- Also Known As:
- Hyatt Place Atlanta/Buckhead Hotel Atlanta