I had expected the usual Four Seasons luxury and cleanliness, but I found the Atlanta hotel to be a tremendous disappointment. Here are a few of the low points:
- Bathroom: (1) The toilet paper holder was hanging off the wall. (2) The plastic shower seal was hanging off the shower door. (3) The shower door was coated in rust. (4) In general, I felt "icky" just standing in the bathroom!
- Bedroom: (1) The tv remote was covered in dust. (2) Housekeeping did not arrive for the turndown service until almost 9 pm (a little too late for me). (3) Though robes were provided in the bathroom, there were no slippers, nor were chocolates left on the pillows at night... I know these are frivolous extras, but it's the Four Seasons... I expect (and pay for!) a little pampering.
(3) Indoor Pool - (1) There were no lounge chairs inside... all of the lounge chairs are outside, in the sun. Since I was concentrating more on my book than on my suntan, I would have preferred a comfortable indoor chair. (2) Supposedly you can order food while you're at the pool - I can't confirm this since I never saw a waiter/waitress in the area.
All that said, I would like to compliment the hotel staff (the people I actually saw, that is... as opposed to the phantom poolside waiters). The Four Seasons is known for superior service, and the Atlanta hotel staff does not disappoint on this front. They are friendly and efficient. Too bad the rest of the hotel was not as delightful. I will NOT be staying at this hotel again!
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- Also Known As:
- 4 Seasons Hotel Atlanta
- Four Seasons Atlanta
- Atlanta Four Seasons