We recently stayed at this hotel for a wedding. There was a block of room reserved for the wedding and the reception was at the Fox across the street. From a location standpoint, it's great, especially if you have something to attend at the Fox or nearby. The room was nice and spacious, and the bed was quite comfortable.
However, the staff was incredibly rude and at times I felt vey unsafe. Let’s start with the valet and front area staff. My 91 year old grandfather was with us, and upon returning from lunch one day, we pulled into the circle in front the hotel to drop him off. He uses a cane and moves slowly. While trying to assist him out of the care, one of the valets continuously honked at us and yelled at us to move and hurry up. This is completely unacceptable behavior and out of line. A couple of times, I asked the front desk staff questions and they would rudely brush me off and tell me to speak with the valets out front. Additionally, the bellhops and staff in general would literally run you over and push you out of the way to get on and off the elevators. My feeling is that the guest should always come first.
While we were there, there were several large events going on, including a fraternity convention. The second night we were there, I woke up to very loud, screaming, cursing and fighting outside my door. I peeked out and saw 2 college-age guys fighting outside my door. I called the front desk, and asked them to send security ASAP due to the situation. The front desk guy could have cared less and didn’t seem to be concerned or care at all. Several hours later, I was again awoken by the same thing, but this time is was several females. For the size of the hotel and the number of events going on, I would have hope they would have done a better job checking on things.
Would I stay here again – maybe, I don’t know.
Note – the elevators are quite slow so plan accordingly or take the stairs.
- Official Description (provided by the hotel):
- A Midtown icon, The Georgian Terrace Hotel is located in the heart of Atlanta's business and cultural district, across from the Fox Theatre. The hotel delivers a brand of service rarely found - southern hospitality at its finest. When you stay with us - you are home. We're set to please with everything from big modern suites to versatile event and meeting spaces. Our business facilities are state of the art. We offer a world-class conference center, an impressive boardroom, classic ballrooms and secure, onsite parking. Just off our lobby, Livingston Restaurant + Bar serves award-winning American cuisine. Reserve one of our 326 rooms or suites today. ... more less
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- Also Known As:
- Hotel Georgian Terrace
- Georgian Terrace Atlanta Ga
- Georgian Terrace Hotel
- Georgia Terrace Hotel