I booked this hotel as an Anniversary/Christmas gift for my boyfriend because of the band playing at the Fox Theatre. The location of this hotel is perfect and when you walk in the doors it looks beautiful and elegant. This is where most of the positive ended.
We waited in line for an hour just to check in. The front desk staff's customer service is okay, not rude but not helpful. When we got to the room, we were shocked, the lobby is georgous but the rooms look like you're staying in a different hotel. The room smelled of smoke, even worse when the shower was turned on. Upon calling the front desk about the smoke smell, the only option was to have someone come spray the room, suggesting moving rooms was never offered. I had requested a city view since this was a special night and the view was a stone wall. Huge disappointment. Room Service also ends at 11pm. And lastly, when checking out the valet would not allow guests to wait for their cars to warm up for a minute before getting in (it was below 30 degrees).
Some positive things was there there was a very friendly housekeeping staff and the head bellman was very friendly and funny. Overall, I will not book this hotel again despite the location.
- Official Description (provided by the hotel):
- A Midtown icon, The Georgian Terrace Hotel is located in the heart of Atlanta's business and cultural district, across from the Fox Theatre. The hotel delivers a brand of service rarely found - southern hospitality at its finest. When you stay with us - you are home. We're set to please with everything from big modern suites to versatile event and meeting spaces. Our business facilities are state of the art. We offer a world-class conference center, an impressive boardroom, classic ballrooms and secure, onsite parking. Just off our lobby, Livingston Restaurant + Bar serves award-winning American cuisine. Reserve one of our 326 rooms or suites today. ... more less
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- Also Known As:
- Hotel Georgian Terrace
- Georgian Terrace Atlanta Ga
- Georgian Terrace Hotel
- Georgia Terrace Hotel