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DoubleTree by Hilton Hotel Atlanta Downtown
Ranked #121 of 172 Hotels in Atlanta
Reviewed 19 August 2014

After a rough start at the front desk Maile Villanuea took charge and made sure that we were well taken care of. Stayed in the Penthouse suite rm 902. It looks as though they are still working on part of it, The bathroom, shower and jacuzzi were all nice marble and very clean, The bed was nice and comfortable and there was a nice couch and 55 inch TV in the room. Also in this room you were able to walk out onto a balcony, It is beautiful looking out over the city, but they defiantly need to work on the floor (loose white bricks) and it is a shared balcony with a employee door that was open most of our stay so kinda weird about making sure it was locked all the time. All the staff where extremely helpful including Stephen who I think could make sure anything you might need during your stay is taken care of, he seems to know his stuff and is willing to help out at any time. Thank you for the nice stay,

Room Tip: Remember when you stay here that because of the tight parking downtown there is a 30 dollars parking...
  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank Peri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Mgmt_Team, Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this reviewResponded 20 August 2014

Thank you for the kind words about your recent stay! I am glad Maile and Stephen were able to assist you so much. We look forward to your return to downtown Atlanta!
Thank you,
April Mosley
Operations Manager

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Reviewed 19 August 2014 via mobile

I enjoyed our 2 night stay here. The room was a suite and we were offered complimentary drinks and cookies upon checkin. We walked to nearby attractions and restaurants and enjoyed our stay in Atlanta. Would definitely recommend the hotel.

Stayed: June 2014, travelled with friends
Thank Karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Mgmt_Team, Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this reviewResponded 20 August 2014

Thank you so much for your review. I am glad you were able to enjoy all our downtown location has to offer. We look forward to your return to Atlanta!
Thank you,
April Mosley
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

The front desk and the valet service was great. The room was lack luster for a downtown hotel. There was mold all around the shower, we had a problem with the A/C it leaked during the night cover the floor in water(the front desk did get this corrected) and no refrigerator in the room. The restaurant was over priced for the quality of foods they were serving, the servers were very slow and showed no caring.

Room Tip: Stay at the Westin next door
  • Stayed: August 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank william g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Mgmt_Team, Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this reviewResponded 20 August 2014

Thank you for your review. I would like to speak further if you are available. Our menu has been completely redone recently and we are excited to show it our guests. You may reach out to me directly at your convenience.
Thank you,
April Mosley
Operations manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

The hotel was centrally located near tourist activities and dinning establishments. The room was not the quality I expected. The shower smelled like urine and the shower curtain smelled like someone ran out of toilet paper. The staff was very nice and quick to serve.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Mario G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Mgmt_Team, Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this reviewResponded 20 August 2014

Thank you for your review. I do apologize that your experience was a less than positive one. Please feel free to reach out to me if you would like to discuss further.
Thank you,
April Mosley
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

Moderately priced, clean hotel in a great downtown location. Walking distance to Olympic park, CNN, GA State, Peachtree and other downtown locations. Friendly staff, comfortable rooms. Our suite was nice, sofa sleeper not the most comfortable but average. King bed was great and it was all very spacious.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Penny597
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Mgmt_Team, Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this reviewResponded 20 August 2014

Thank you for your review! We are glad you were able to enjoy all our Downtown location has to offer. We look forward to your return to Atlanta!
Thank you,
April Mosley
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014

I was at this hotel just a year ago and it is night and day now. Fresh and clean look, rooms are worlds better now and the restaurant had a great menu and solid breakfast. The room was excellent and the staff was courteous, professional and the valet even remembered me from the visit prior. Great hotel, great location, great remodel and great team!

  • Stayed: July 2014, travelled on business
    • Rooms
    • Service
Thank LorenWeisman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Mgmt_Team, Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this reviewResponded 20 August 2014

Thank you for your kind words! We are looking forward to continue on to the next phase of our renovation. I have passed your comments along to our team! See you next year!
Thank you,
April Mosley
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

We came here late in the evening. At first our hotelroom was not the right one. I aksed for two Queens beds and They had me booked for a king. Not so Nice if you are travelling with your mom. I booked also a room with a balcony. The lady at the front desk aksed her night manager and she was great. In no time she gave us a room with 2 Queens unfortunately no balcony but she gave us free valet parking for two days so that was nice. The rooms itself was no so clean and dated. The next day we didn't get new towels. I found that not so correctly. It seems that most employees don't like their work. The guy that helped us with the luggage was real great. Also the breakfast was great and also the people that worked in that spot. The price is overrated. So Some was really good and some bad things. That makes the score average. The location is great. Near CNN, cocacola, hard rock cafe etc.

Stayed: August 2014, travelled with family
Thank Tine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Mgmt_Team, Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this reviewResponded 20 August 2014

Thank you for your review. I have passed your comments along to our department heads. We are looking forward to updating the rooms in the next year. I hope upon your next trip to Atlanta we will have an updated look to show!
Thank you,
April Mosley
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Atlanta Downtown

Address: 160 Spring St, Atlanta, GA 30303-2030 (Formerly Atlanta Marriott Downtown)
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #121 of 172 Hotels in Atlanta
Price Range: £106 - £297 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Atlanta Downtown 3.5*
Number of rooms: 312
Official Description (provided by the hotel):
Experience exciting downtown Atlanta at the stylish DoubleTree by Hilton Hotel Atlanta Downtown. Walk to many downtown attractions such as Georgia Aquarium, Georgia World Congress Center, Georgia Dome and many other attractions. ... more   less 
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Also Known As:
Marriott Atlanta Downtown Hotel Atlanta
Wyndham Atlanta
Atlanta Marriott

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