I mainly wanted to comment on the extraordinary customer service at this property. Every contact that we had with the hotel staff was exceptional, from the house staff to the front desk, to the valets. I have stayed at many nice hotels, but it always seems that you run into the occasional bad egg. Not at the Buckhead JW. Just genuinly friendly and helpful across the board. I think that is what separates the Conrad from the Hampton and the JW from the Courtyard. Most properties are clean, and spacious enough. What distinguishes the guest experience when you pay a bit more is service. Congratulations to the JW team. Location is excellent also, within walking distance of great dining and shopping. Also adjacent to the metro. We has a standard room. Nothing exceptional. Because of my rewards status I had access to the concierge lounge on the top floor. Great views of the Atlanta skyline and excellent breakfast. Stay at this hotel for the service and location. You won't regret it.
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- Also Known As:
- Jw Marriott Atlanta
- Marriott Hotel Buckhead Atlanta
- Marriott Atlanta
- Atlanta Marriott