I have not been impressed with the customer service operatives on the front desk and housekeeping at this hotel. I stayed here for a Birthday weekend June 12 - 16
To start with they don't provide slippers, bathrobe or top up your toiletries. Lets not even speak about dusting...non existence!!
Woe be tide you if you should ask for any basics, replenishments or extras. I was greeted with a grunt and a look that could freeze ice.
Here's The Good:
The beds are very comfortable and the shower passes the "Ronseal Test".
I will say that the view from the top is awesome.(I stayed in room 5303) I was given a room on the 53rd floor even though I had booked an executive room on floors 57 - 65. This was denied to me on check in even though I had an email from ebookers stating otherwise.
Can you "Adam & Eve It" they charge to provide a fridge in your room. Talk about milking the customer for every bit of service.
Location wise this hotel is great and within walking distance of local attractions like the Centennial Park, World Of Coca Cola, Georgia Aquarium, The Underground, Philips Arena etc....
Loads of eateries within walking distances too. They also have a Bucks on site....lovely friendly staff. There is a 24 hour Gym on the 9th floor which provides free fruit although not staff
I will not be booking into this hotel again because there are just somethings that make up the experience that I find essential when you book into a hotel. It's all part of the experience.
- Official Description (provided by the hotel):
- Connected to AmericasMart, The Westin Peachtree Plaza, is steps from CNN, Georgia Aquarium, Georgia World Congress Center and the Georgia Dome. ... more less
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- Also Known As:
- The Westin Peachtree Plaza Hotel Atlanta
- Westin Hotel Atlanta
- Westin Atlanta
- Atlanta Westin
- Westin Peachtree Plaza