My experience at the W Downtown Atlanta was terrible - 2 sleepless nights. The first night, my neighbors were loud (teenagers having a party), but when I tried to call downstairs to complain, noone even answered - in fact, the phone would ring and then go to a busy signal. I was terribly ragged the next morning and hoped a warm shower would help me wake up, but the water pressure was miserably low, like a trickle, and room service screwed up my breakfast order. I did not complain downstairs because I was i a rush for a meeting. The next night, things were seeming better until my neighbors got really loud after midnight. I kept trying to call downstairs but noone answered, so it was impossible to move rooms. Finally they figured out that I had called 8+ times and sent someone up to my room- apparently there was something wrong with my phone. They sent security up and the noise calmed down.
I could even hear noise into the hall when I exited my room to investigate. The walls are thin, the shower is disappointing and room service can't get a simple order correct. But the worst is that when I complained the second night, they told me that I should have said something the first night, but I couldn't because my phone was apparently broken! Illogical.
I am so frustrated that I never want to return to Atlanta for business, much less one of the many W's downtown!
- Official Description (provided by the hotel):
- The W Atlanta Downtown energizes and inspires, a wonderland of sensual style amid major corporations and specialty shopping. Close to Georgia Aquarium, Centennial Olympic Park and the Georgia Dome. ... more less
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- Also Known As:
- w Atlanta Downtown Hotel Atlanta
- w Hotels Atlanta
- w Hotel Atlanta