I recently stayed at the W Hotel in Atlanta for 5 nights. I paid an average of $245/night and was very disappointed in my stay.
The hotel is a design hotel, but it needs a little spiffing up. A lot of the glass and metal were dusty and fingerprinted which detracted from the overall appearance.
The rooms are painted charcoal grey and deep magenta in the bathroom. It hides some of the dirt - my curtains were badly stained (see photo) and the paint in the toilet room had a lot of stains on it as well. The shower didn't drain (see photo) and one of my lights didn't work.
I complained to the management and the light was addressed immediately. The shower and the curtains remained an issue and it wasn't until Day 4 of my stay that they offered to buy me drinks or breakfast to make it up to me.
In addition, it the W is a "party" hotel - the W provides ear plugs to guests - and for 2 of my nights I listened to loud parties until 3 am.
The location is only medium - it is downtown near the freeway and two blocks (that are parking lots) from the fun part of downtown. You can definitely do better in Atlanta.
There is free WiFi only in the lounge - you pay in your room - and the overall hotel experience was not good. I was looking for an adjustment to my bill given the issues I experienced, but I was ignored.
I expected better of the W, but clearly this is not a luxury hotel.
- Official Description (provided by the hotel):
- The W Atlanta Downtown energizes and inspires, a wonderland of sensual style amid major corporations and specialty shopping. Close to Georgia Aquarium, Centennial Olympic Park and the Georgia Dome. ... more less
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- Also Known As:
- w Atlanta Downtown Hotel Atlanta
- w Hotels Atlanta
- w Hotel Atlanta