Prior to my arrival at the W on 5/16 my birthday, I was dealing with central reservation who were giving me a very hard time. One representative would tell me one thing in regards to booking and then if I called back with another I was told a totally different story. In thee event of getting ready to have to cancel my whole plans with friends flying into town from New York, I decide to just call the hotel itself and speak to management. when calling the hotel livid- Simone who was the manager took the patiences to calm me down as well as accommodate me in regards to all the confusion created by central reservation. Simone handled the situation immediately and made my birthday so much better. When checking in and being greeting by staff and then later Simone, I was happy iI chose to call the hotel because she was amazing!!!! Simone and her staff were excellent, prompt, and very courteous. I would also like to commend Terrance for his assistance and making my stay wonderful. Thanks guys see you soon!!
- Official Description (provided by the hotel):
- The W Atlanta Midtown Hotel offers the coolest stay in the heart of Atlanta's hottest neighborhood, conveniently located near the Fox Theater, Piedmont Park, and some of the chicest clubs. ... more less
- Reservation Options:
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- Also Known As:
- w Atlanta Midtown Hotel Atlanta
- w Hotels Atlanta
- w Hotel Atlanta