I traveled to Atlanta to see the Color Purple and stayed at the Renaissance Atlanta Midtown Hotel in June 2011. The reception and lobby area was beautiful, the staff was professional and the bellman (Robert) was kind enough to give me a tour of the room and direct me to local restaurants.
When I arrived home, I realized that I'd left some clothing in the closet. I called at approximately 1030 pm to report the loss. The person who answered the phone took my information and stated that someone would get back to me after the Loss Prevention Officer had been contacted. Within 10 minutes, she called back, stated that my clothing was found and confirmed my mailing address.
I could NOT BELIEVE that she actually called back the same night!! I fully expected a call back on Monday, the next business day! This is why I consistently stay at Marriott hotels around the world. You cannot beat this level of service!! Thank you Marriott!!!
- Official Description (provided by the hotel):
- Renaissance Atlanta Midtown Hotel is a luxury boutique hotel in Atlanta, Georgia's Midtown neighborhood, situated perfect to offer a central location near top area destinations. Our beautifully appointed hotel stylishly sets "Art in Motion" while surrounding you in comfort. Just blocks from the Georgia Tech campus, our sophisticated sanctuary offers easy access to popular attractions like the Atlanta Botanical Garden, Piedmont Park, Centennial Olympic Park, Georgia Aquarium, CNN Center and the Georgia Dome. ... more less
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- Also Known As:
- Renaissance Atlanta Midtown Hotel Atlanta