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“Beautiful Hotel in the Middle of Atlanta”

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Loews Atlanta Hotel
Ranked #5 of 174 Hotels in Atlanta
Certificate of Excellence
Reviewed 2 January 2014

Stayed with my family here for New Year's. The service (check-in & concierge) were excellent. The rooms are modern with very comfortable beds and an incredible bathroom. The views of downtown were amazing from our grand double room which had two queen beds and an extra sofa bed. Robert at the concierge was great in helping us arrange transportation and recommending places to go. Trent who drove the complimentary car (3 mile radius from the hotel) was very nice.

Stayed: December 2013, travelled with family
1  Thank RobiWa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Loews Atlanta Hotel, responded to this reviewResponded 6 January 2014

Dear RobiWa,

We are so happy to read that you enjoyed your stay with us here at the Loews Atlanta Hotel. We truly feel like we all exemplify "southern hospitality" in everything that we do and we are so excited that Robert and Trent were able to make your stay more enjoyable. We can't wait to see you around again real soon and if you have a moment, you should like our page on Facebook to keep up to date on all the great things we have going on in and around the Loews Atlanta Hotel.

Thanks again,
Drew Mailloux
Marketing Manager
Loews Atlanta Hotel

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1,721 - 1,727 of 2,372 reviews

Reviewed 1 January 2014

Hello,
Regarding our recent stay at the hotel I will mention a few things as to help improve Loews brand. After we checked in I called down from the room 45 mins later to check on my bags. When the front desk operator said she would check on them I assumed she would. 20 more mins and no bags or call. I went down to lobby to see my bags sitting there with 3 bellmen doing nothing. I attempted to take them up my self but he insisted that i wasn't allowed. I understand that. The rooms furnature was fine in the bed room. The living room dining room area was off. The couch was to small for the room more like the size of a love seat; Art missing from north wall and the dining table was very flimsy and wobbly; Entry way had chocolate (I hope)spatter on the wallpaper near the floor of the west wall; I found a red paint spot (maybe nail polish on the bathroom floor. The seams around the crown molding in the bathroom were split and cracked in several places and need to be caulked. I found a long black hair in the tub. Then he weirdest comment said to my friend (also staying at the hotel)from valet staff. My friend was smoking in the smoking area and the valet walked by and said in a strange somewhat judgmental tone. "Put that cancer in your lungs". We stay at hotels often and live here in atlanta. We decided to stay at the Loews so we could attend a party and then walk back to the room instead of driving back to buckhead last night. The cost of the stay was surprisingly inexpensive when I asked for a suite and now I understand why. Underwhelmed by Loews atlanta and somewhat offended by off color comments of staff, not a do over.
James Pupello
Dwight Dixie CFO
Atlanta Georgia

Room Tip: Great location but not typical Loews quality.
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  • Stayed: December 2013, travelled as a couple
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1  Thank James60898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Loews Atlanta Hotel, responded to this reviewResponded 6 January 2014

Dear RobiWa,

We are so happy to read that you enjoyed your stay with us here at the Loews Atlanta Hotel. We truly feel like we all exemplify "southern hospitality" in everything that we do and we are so excited that Robert and Trent were able to make your stay more enjoyable. We can't wait to see you around again real soon and if you have a moment, you should like our page on Facebook to keep up to date on all the great things we have going on in and around the Loews Atlanta Hotel.

Thanks again,
Drew Mailloux
Marketing Manager
Loews Atlanta Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2013

We stayed here one night to attend a party near Midtown for family. This hotel was very nice and check in was easy. They changed our room to a King bed instead of 2 queens because we requested this change. It was flooding and they offered an umbrella to us for use during the trip. We enjoyed spending a few hours in the lounge area watching football and the staff in that area were amazing. We couldn't say enough about the friendliness of everyone we encountered during our stay.

The rooms were spacious, clean and the hotel was in walking distance to most areas of midtown. We booked through hotwire and were given this hotel. We had never seen or heard of this hotel but we enjoyed our stay and would book again if we needed to come back to the Midtown Atlanta area.

  • Stayed: December 2013, travelled as a couple
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Thank AmandaKaye79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Loews Atlanta Hotel, responded to this reviewResponded 6 January 2014

Dear AmandaKaye79,

Thank you so much for writing a TripAdvisor review for us all here at Loews Atlanta Hotel. We greatly appreciate it and we can’t wait to see you around our lobby again very soon!

Thanks again,
Stephen Spink
Front Office Manager
Loews Atlanta Hotel

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Reviewed 31 December 2013

Came for a weekend to catch football game.. Location was good, close to MARTA and midtown bars. Room was standard business affair but clean and quiet. Staff were excellent and very helpful, curtious throughout the long weekend.

  • Stayed: November 2013, travelled as a couple
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1  Thank Nigel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Loews Atlanta Hotel, responded to this reviewResponded 6 January 2014

Dear Nigel C.,

Thank you so much for taking time out of your busy day to review the Loews Atlanta Hotel. We greatly appreciate it and we can’t wait to see you around our lobby again very soon! We encourage you to add us on Facebook to learn about all the great things we have going on in our city!

Many thanks,
Drew Mailloux
Marketing Manager
Loews Atlanta Hotel

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Reviewed 28 December 2013

Stayed here two nights in Dec.. Beautiful, comfortable room with view overlooking Buckhead. Convenient to Lenox Square shopping area, many restaurants. The Bourbon Bar was wonderful, unique, comfortable, relaxing seating, good entertainment, great service. Southern Art restaurant had delicious food, attentive, friendly service. Highly recommend this setting to anyone!

Stayed: December 2013
Thank WineJazz23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Loews Atlanta Hotel, responded to this reviewResponded 6 January 2014

Dear SusanPhD0723,

Oh Susan, I think you may have us confused with another hotel but so glad you had a good stay in Atlanta!

Come enjoy the beautiful views on Midtown the next time you are in the area!

Safe travels,
Jonathan Vendrick
VIP Manager
Loews Atlanta Hotel

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Reviewed 27 December 2013

Nice hotel, not too much character. I'll just say this, when you walk in there is a huge sign that says "29 FLOORS OF INSTAGRAM WORTHY VIEWS!" However, they must not have been to room 801 as all we saw was a lousy old parking lot.

  • Stayed: December 2013, travelled as a couple
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1  Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Loews Atlanta Hotel, responded to this reviewResponded 6 January 2014

Dear RCS1977,

Thank you for choosing the Loews Atlanta Hotel for your recent trip into the city. I was happy to read that you described our hotel as being “nice”; but at the same time was disappointed to read that the view from your room fell far below your expectations. I would like the opportunity to personally apologize to you, and ensure that we note your view preference for any future reservations. I can be contacted at chadgordon@loewshotels.com.

I look forward to hearing from you.

Sincerely,
Chad Gordon
Front Office Manager
Loews Atlanta Hotel

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Reviewed 24 December 2013

My husband and I stayed at the Loews for a quick weekend getaway before the holidays. Unfortunately, many of the higher floors are closed for renovations so we didn't get to experience the view so many others have written about.

The rooms are nicely appointed and the beds very comfortable. Feather pillows are available on request. The showers are nice with good water pressure and plenty of space, but curiously, no fan in the bathroom so it does get quite steamy.

What sets this hotel apart from the others is the level of service offered to its guests by all staff members. From the valet to management, all employees truly were polite, professional, and doing their best to ensure their guests enjoy themselves. The bellhops and valets always asked to ensure we had directions to our destinations, and always remembered where we had been and asked about our experiences when we returned. We had an issue with a malfunctioning air conditioning unit in our room when we first arrived, and management dealt with it efficaciously and professionally. And I certainly recommend everyone stop by the bar in the lobby for a cocktail, which are made with great skill by a professional and knowledgable mixologist.

We can't wait to return to the hotel on our next visit! Thank you!

Stayed: December 2013, travelled as a couple
Thank litig8r09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Loews Atlanta Hotel, responded to this reviewResponded 6 January 2014

Dear LiTig8r09,

We are so happy to read that you thought our service was the deciding factor for your stay here at Loews Atlanta Hotel. I must say, that we are very proud of the work that each and every team member puts into the hotel. I will pass along all your compliments to our bellhops and valet!

Can't wait to see you around Bar Eleven again soon!

Sincerely,
Mohan Koka
Director of Room
Loews Atlanta Hotel

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Additional Information about Loews Atlanta Hotel

Address: 1065 Peachtree St NE, Atlanta, GA 30309-3911
Phone Number:
Region: United States > Georgia > Atlanta > Midtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #5 of 174 Hotels in Atlanta
Price Range: £149 - £308 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Atlanta Hotel 4.5*
Number of rooms: 414
Official Description (provided by the hotel):
Walk into a stylish new atmosphere where contemporary Southern style meets classic luxury. Located in the heart of Atlanta, Loews Atlanta Hotel exceeds our guest's expectations by providing experiences through personal engagement and putting you first. A premier choice among Atlanta luxury hotels, we offer 414 rooms and 44 suites which have been designed to be supremely comfortable and are equipped with all the amenities necessary to anticipate your every need. Each room was carefully laid out to create a spacious environment that feels more like a second home than a hotel room. ... more   less 
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