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Atlanta Airport Marriott Gateway
Ranked #12 of 172 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
Reviewed 25 December 2013

The reason this rating is so high is because of the way the staff treated us. While the room/beds/baths are typical Marriott, the staff was amazing. We were greeted by two doormen who were as friendly as could be (and we looked pretty bad, so it's not as if they thought we were folks who they should be extra good to). Then we had the joy of seeing Josiah at the front desk. Friendly, fast, welcoming - just a great introduction to the place. (He's probably not even there any more with his wonderful attitude.) Later that evening we went to Champions Restaurant to grab something to go so we could eat in the room. Liz waited on us and was so very helpful. They got part of the order wrong initially, so she made a point of giving us a dessert at no charge to make up for it. I picked this place primarily because of the airport tram service and was SOOOOO HAPPY we did!!! There is simply no easier way to get from a hotel to the airport. It's amazing! Next time we're flying in/out of Atlanta, there is no question we'll be staying here.

  • Stayed: June 2013, travelled with family
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Thank RealtorNumber1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 22 December 2013 via mobile

I stayed at Marriots property often for work
You can't beat the location for an overnight while at ATL
The best is the people here, wow what a service!!
Free sky ATL access from airport and great property!!!
Rooms are nice and complimentary Brealfast an internet are nice

Stayed: December 2013, travelled solo
2  Thank wiminneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2013

Very conveniently located near the domestic terminal accessible via their rail system. The hotel is very basic but clean and quiet. Rooms are standard and small, as are the bathrooms. There are two places to eat in the lobby area but the food is standard American, not much choice beyond meats, starches, and little in the way of healthy or fresh foods. There may be other restaurants nearby but not easily reached unless one wants to take a cab.

  • Stayed: December 2013, travelled with family
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Thank Alexander A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2013

I am writing this review while I am currently at the hotel. Check in was a breeze and the hotel is perfect for business traveler's. It's 8:00am and the housekeeper on the 6th floor is the rudest i have encountrted!She came banging on the door with her key and screaming "housekeeping" when I yelled at the door, she proceeded to go to another door and do the same. Guest in other rooms either began screaming at her or they came to the door and told her that they were still asleep. Loved the hotel but housekeeping..why so loud, rude and early?

  • Stayed: December 2013
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1  Thank MsDeal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

Stayed at hotel as result of company Christmas party. Company was told rooms were available, then they weren't available. I managed to make reservation online, however, when I called hotel to ask about special company rate, they wouldn't honor. My company spoke to hotel and they honored rate. Check in was very easy. Hotel room was very nice. Apparent cheerleader competition going on at convention center next door and the 5 million cheerleaders swarming the hotel wasn't too much of a distraction. Had hard time figuring out the correct way to swipe parking key to get in the garage. When we left, left room and parking key in room, found out as we drove out of garage that parking key was needed. However, pushing call button and explaining we checked out, they opened gate for us.

Room Tip: pillows are down? very squishy pillows. didn't see any alternatives in closet. couldn't f...
  • Stayed: December 2013, travelled as a couple
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Thank Tina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2013

My husband and I stayed at the Marriott Gateway in November because of its convenient location (proximity to the Auto Rental Center and the Atlanta Airport with the free skytrain connecting them). This hotel is overrated and overpriced unless you are on an expense account. We have no complaints about the room--it was up to Marriott's usual high standard, but the wait staff and the restaurants were awful. The hotel had only two places serving food, and neither of them offered a quiet place to eat good food and have a drink. The restaurant was basically a sports bar--noisy and expensive. At the lobby bar, drinks were also expensive. Getting served was a problem when conventioneers poured into the lobby bar in search of alcohol. Our server got into an argument with the bartender because he wasn't filling her orders. We could see her waving our empty wine glasses around in his face. Our meals, when they finally arrived, were wretched--cold, tasteless and expensive. We would have been better off using the skytrain to return to the airport and eat at restaurant there. This hotel is not a welcoming place for families with children or seniors. But if you were a business traveller and your company was picking up the tab, well, what do you care.

  • Stayed: November 2013, travelled on business
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Thank rockys_friend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2013

As with many folks who fly through Atlanta, this was a last second decision to stay here due to flight delays. We arrived after 1 a.m. but check in was quick and friendly. Our room was very clean and looked like it may have been recently renovated. The fact that you can take the link rail to and from the airport made it that much better. We were there for about 6 hours but we got the sleep we needed and then headed off the next morning to our final destination. I would easily stay here again.

  • Stayed: December 2013, travelled with friends
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1  Thank Joyce S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Atlanta Airport Marriott Gateway

Address: 2020 Convention Center Concourse, Atlanta, GA 30337-4200
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Luxury Hotel in Atlanta
#10 Romantic Hotel in Atlanta
#10 Green Hotel in Atlanta
#11 Business Hotel in Atlanta
#17 Family Hotel in Atlanta
Price Range: £122 - £284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlanta Airport Marriott Gateway 4*
Number of rooms: 403
Official Description (provided by the hotel):
Discover the Atlanta Airport Marriott Gateway hotel, a Silver LEED-certified hotel after a 2-minute free ride on the ATL SkyTrain from Hartsfield-Jackson International Airport. As one of the top hotels at the Atlanta Airport, Marriott Gateway boasts over 400 guest rooms and hotel suites with soundproof windows, iHome accessories and spacious work areas. Guests will enjoy unique and contemporary amenities at this hotel, including a refreshing indoor saline pool and savory cuisine and cocktails at Champions. With more than 21,000 square feet of meeting space, Atlanta Airport Marriott Gateway is ideal for productive meetings and sophisticated soirees. Plus, as one of the premier hotels near Georgia International Convention Center, guests can take advantage of an additional 400,000 square feet of technologically advanced event space, just steps away. The Atlanta Airport Marriott Gateway is an excellent landing, perfect for family reunions, corporate gatherings or your next Atlanta layover. ... more   less 
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Also Known As:
Atlanta Airport Marriott Gateway Hotel Atlanta

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