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“An Excellent Hotel” 5 of 5 bubbles
Review of Atlanta Airport Marriott Gateway

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Atlanta Airport Marriott Gateway
Ranked #13 of 172 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
Welwyn Garden City, United Kingdom
Level Contributor
97 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“An Excellent Hotel”
5 of 5 bubbles Reviewed 1 May 2014

Arriving from the UK before joining a tour party we spent a day here and were and really pleased that we did. It is a superb hotel in every respect, modern with spacious bedrooms, comfortable beds and pillows, nice bathrooms with excellent showers and soft water. The buffet breakfast was the best that we had in the USA and there was everything that you would want. Every member of staff was genuinely friendly and helpful.
Fortunately there was no convention during our visit so it was nice and quiet. The sound insulation was so good that there was no noise from planes.
It is only a few minutes from the Domestic Terminal by the Skytrain but to reach the International Terminal you then have to queue to take a 20 minute shuttle bus so allow plenty of time for the transfer even if you go by taxi.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Intertravelorlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,087 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (185)
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Montreal
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 1 May 2014

My recent flight cancellation at Atlanta was made pleasant by a stay here at the Marriot Gateway. US Airways gave me a hotel voucher for Wessley Inn but the reviews led me to forfeit that and stay here.

Positives:
The room was extremely clean and the beds were very comfortable.
Bathroom was also nice.
Lobby was large and provided free wifi
The Champions bar\restaurant had excellent food at a fair price. Also a great place to watch sports.
Hotel is attached to the airport and was very easy to get to with the airport train from airport section T.


negatives:
Wifi and internet not free in rooms
Lobby bar and Champions bar\restaurant close at 1am on a Saturday night.
Restaurant has 10% surcharged to bring food to the room.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vinman2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naples, FL
Level Contributor
434 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 bubbles Reviewed 30 April 2014

I was obliged to attend a board meeting at this airport-convention-type hotel and was very pleasantly surprised . . . no, strike that, very pleased indeed. I had recently injured my knee and was temporarily obliged to use a wheel chair and found that both the Atlanta Airport, Skycaps, Airport Tram System as well as the Marriott was well prepared to handle folks needing a bit of wheel chair assistance. Suffice it to say that the Skycap swiftly navigated elevators and the tram to the elevated tram that connected the airport to the hotel. I hobbled off the tram at the hotel stop and found that the hotel had posted staff there to greet you and initiate check-in. A very nice touch. Although I declined assistance, I was surprised to see that a bellman was dispatched to meet me as I slowly walk the short distance to the hotel. Check-in was rapid as the train platform attendant had started the process and a room on the concierge floor was quickly booked. The room was typical Marriott-business-modern, not spacious but more than adequate. WiFi was speedy as was room service. More importantly, the room was tidy and very clean. As expected the bed was comfortable and shower pressure adequate although typically volume restricted per conservation rules. For you road warriors, the breakfast in the Concierge Lounge was typical fare and nicely presented. Our meeting room on the ground floor was well equipped with up-to-date AV equipment. All the staff I dealt with during my stay were uniformly pleasant and professional. All in all, an excellent, albeit isolated, airport hotel. It is perfect, in my opinion, for an in-and-out business meeting.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ohgeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albany, NY
Level Contributor
405 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 278 helpful votes
5 of 5 bubbles Reviewed 26 April 2014

I had a really stressful and long day at work and then had to take a taxi to the Atlanta Airport Marriott Gateway so I could be nearby to the airport for an early flight the next morning. I was not in the best of moods due to having a very stressful day and, when in this mode, I am overly sensitive for service missteps at hotels, restaurants, etc - it is just human nature.

I ended up getting to the hotel later than expected, but was immediately greeted by one of the friendliest front desk agents I have had in a long time (my mood then brightened just a bit). I was told if I made it up to the concierge lounge fast, I **might** be able to still get some hors d' oeuvres.

I dumped off my belonging in the room (#603) and went up one floor to the 7th to the lounge. The attendant was about to put the food away and waited just for me to get some before doing so (my mood then brightened just a bit once again). I was able to get one drink, some food and relax just a bit which made me feel better as I had eaten very little all day, also contributing to my mood.

I then headed down the lobby bar and decided to have dinner there. I had forgotten that Champions was on premise, but worked out ok since I had a major presentation to work on during dinner. I sat down and asked the very nice bartender if they had power available as my laptop's battery somehow had been expended during the day. The bartender did everything she could to accommodate me and even watched my laptop as I went back to my room for my power cord (didn't expect laptop to be drained of power). (My mood brightened now a good deal).

I then sat down and ordered the mahi-mahi fish special and it was delicious. After working on my PowerPoint for 2+ hours, I was exhausted and headed back to my room. The room was ultra clean, the bed super-comfortable and the overall hotel was just run like a model of efficiency.

Room Tip: 6th of 7th Floor is the best!
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  • Stayed April 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank STEBAY711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
212 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
5 of 5 bubbles Reviewed 24 April 2014

The Atlanta Airport Marriott Gateway is an excellent place to stay, especially for business travelers. It's a 2 minute ride on the Skytrain from the airport (very easy and convenient) and it's located about a 1 minute walk from the Georgia International Convention Center.

The hotel has a great lobby area with plenty of tables for people to meet or enjoy drinks from the bar. Champions Restaurant is located on the property. The fitness center and pool are nice, with updated, clean equipment. The Concierge Lounge on the 7th floor has great food and beverages.

However, my favorite part of staying here has to be the unbelievably friendly staff. From those at the front desk, to the doormen, to the housekeepers- every time I passed by someone, I was greeted with a friendly word. On a few occasions, people struck up conversations or went above and beyond to help me. When I asked about a good place to run outside, the front desk attendant left his station, walked me outside and pointed in the right direction. When I got back, the doorman opened the door, asked how my run was, and offered to get me a water. These are small things, but they make a huge difference when you are traveling for work.

The only nitpicks I have- it took then a very long time to service my room (I called at 6:30pm to ask where they were), and they don't have room service during lunch time (only breakfast and dinner). These are minor, minor issues.

The next time I'm in town for business, I will absolutely return here- I loved my stay, but mostly, I was impressed with how friendly and helpful the entire staff was.

Room Tip: There seems to be a few rooms very close to the Skytrain. I can't imagine they are very quiet, w...
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  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thegreatone3182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashington, United Kingdom
Level Contributor
84 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 20 April 2014

Usually I dislike airport hotels but this particular one was different. Clean, spacious, comfortable and the staff were friendly, helpful and welcoming. Plus the food and bar prices were not extortionate

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cags1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlsbad, CA
Level Contributor
106 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 bubbles Reviewed 16 April 2014

We stayed here two different nights in April.
We chose this hotel because of its access to the sky train, which also runs to the car rental facility.
For our first stay, when we arrived at the Atlanta airport, we liked being able to hop right on the train rather than wait for a hotel shuttle to show up. However, we were surprised, when we got off the train to discover that the hotel is not directly connected to the hotel by an indoor walkway.
There was a hotel employee to give us directions to the hotel but she did not offer to get us help with our large suitcases. Therefore, we had to drag our heavy luggage to the hotel, which involved going OUTSIDE (luckily the weather was OK) and walking about a block to the hotel. It was manageable but no fun. It would have been so easy for the greeter to ask us if we would like to have a bellman come with a cart to help us.
Once we dragged our luggage to the front desk, check-in was easy.
The hotel room was on the small side but modern, comfortable and clean. We liked it.
We ate dinner in the restaurant/sports bar and thought the food was quite good and reasonably priced for a hotel.
We slept fine. The beds were comfortable and airport noise wasn't an issue.
The next morning we had the breakfast buffet in the hotel and liked it. There were some regional dishes so it was more than the standard boring buffet.
We had to drag our luggage back outside to get to the train to go to the rental car facility. There was no offer of help when we checked out.
It was convenient to be able to take the train right to the rental car facility rather than go back to the airport and then wait for a shuttle bus.
All in all we liked the hotel, but we were well aware that we were paying more for a room here than we would have at most of the other airport hotels, including the other Marriott. For that increased room rate, the hotel should be able to come up with a way to help people with more than carry-on luggage get from the train to the hotel.

  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MarkCC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Atlanta Airport Marriott Gateway

Property: Atlanta Airport Marriott Gateway
Address: 2020 Convention Center Concourse, Atlanta, GA 30337-4200
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Luxury Hotel in Atlanta
#10 Green Hotel in Atlanta
#10 Romantic Hotel in Atlanta
#11 Business Hotel in Atlanta
#17 Family Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Atlanta Airport Marriott Gateway 4*
Number of rooms: 403
Official Description (provided by the hotel):
Discover the Atlanta Airport Marriott Gateway hotel, a Silver LEED-certified hotel after a 2-minute free ride on the ATL SkyTrain from Hartsfield-Jackson International Airport. As one of the top hotels at the Atlanta Airport, Marriott Gateway boasts over 400 guest rooms and hotel suites with soundproof windows, iHome accessories and spacious work areas. Guests will enjoy unique and contemporary amenities at this hotel, including a refreshing indoor saline pool and savory cuisine and cocktails at Champions. With more than 21,000 square feet of meeting space, Atlanta Airport Marriott Gateway is ideal for productive meetings and sophisticated soirees. Plus, as one of the premier hotels near Georgia International Convention Center, guests can take advantage of an additional 400,000 square feet of technologically advanced event space, just steps away. The Atlanta Airport Marriott Gateway is an excellent landing, perfect for family reunions, corporate gatherings or your next Atlanta layover. ... more   less 
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Also Known As:
Atlanta Airport Marriott Gateway Hotel Atlanta

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