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Extended Stay America - Atlanta - Perimeter - Hammond Drive
Ranked #150 of 174 Hotels in Atlanta
Tifton, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Found 2 Cockroaches”
Reviewed 15 August 2012

Found two cockroaches, bed was basically springs and a sheet of cotton. No shampoo, and the was no drain stopper (PROBABLY WHERE THE COCKROACHES CAME FROM) i kept on waking up every hour just make sure that there were no bug on or around me. "PLEASE DON'T STAY HERE" luckily they were able to refund my second night. not worth it

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shaady K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Atlanta - Perimeter - Hammond Drive, responded to this review, 20 August 2012
I recently received a copy of your review of our hotel. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

I am truly sorry to read about the situation you experienced while staying at our hotel. We are routinely praised for our service, cleanliness, rooms, and exceptional rates, so it is with the utmost seriousness that I regard your comments. I can assure you that your remarks will be fully researched and all results will produce prompt actions by our management team. As a company, we will continue to make offering clean, comfortable hotel suites at affordable rates our priority.

Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope that you would give us the pleasure of having you as a guest again at this hotel or any other brand locations in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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58 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Philadelphia, Mississippi
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 8 July 2012

Hello Travelers! I recently stayed at Homestead Perimeter for 3 weeks and my travel mate and I had a very satisfactory stay. Before coming to Atlanta I checked out the internet for hotels and reviews and decided that the Homestead was the best place to stay for our purposes. After reading some of the reviews we were apprehensive but, never experienced or saw the problems some of the reviewers complain about. We were treated in a cordial "southern hospitality" manner every time we went to or spoke with office staff. Our quoted rate and the bill we paid were exact. Clean towels and other necessities were plentiful. The grounds were clean, safe and comfortable. Our room was just what we expected. Fellow travelers staying here were pleasant and quiet. The Homestead was very convienent for that part of Atlanta; ajacent to the Publix , Rite Aid, fast food. Walking distance to MARTA, just 2 or 3 blocks from the Perimeter Mall.

  • Stayed June 2012, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Carol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherTM, Manager at Extended Stay America - Atlanta - Perimeter - Hammond Drive, responded to this review, 19 July 2012
Thank you so very much for your glowing review of Homestead Atlanta - Perimeter. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that.
Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville, Tennessee
Level Contributor
3 reviews
Reviewed 12 June 2012

The manager on duty was horrible to work with. I got better service from the support staff than I did him! We will never stay there again.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tozier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherTM, Manager at Extended Stay America - Atlanta - Perimeter - Hammond Drive, responded to this review, 19 July 2012
I recently received a copy of your review of the Homestead Atlanta - Perimeter. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

I do appreciate the opportunity to provide an explanation regarding the issue you described. I truly understand your aggravation and the inconvenience you experienced. The circumstances you have detailed are, of course, unacceptable and highly regrettable. It is our goal to provide a pleasant and relaxing environment where our guests can feel at home when they’re away from home. And we recognize that in order to achieve that goal, we must provide outstanding service.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 January 2012

First, when we walked in, the rep was on a personal call. Also, she showed him another price online that was less $30 less than what he quoted. He wouldn't honor it. Then, when we walked in the room, it was fine. But, one hour later, the bathroom was flooded with water leaking from the toilet. When I called, he offered to give me another room, but I had to come to the office to get the key. When I went down to get it, it was raining cats and dogs. He gave me a room on the other side of the property. So, I had to pack back up and move in the rain. I asked if I could stay anywhere more convenient due to the weather, but he said nothing else was available. Mind you, as I walked in the rain, I saw 3 vacant rooms. Finally I settled in the other room and went to sleep. The bed was ok, but the bedding is rough and had crumbs in between the sheets. The next morning, I called to request late check out, and the Jamaican lady said they didn't honor late checkout and I had to be out in 30 minutes, which was 11:30am. I asked could I leave at noon, but was not allowed. For $89 dollars, I'll be at the Westin next time.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ciaranamow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 November 2011

The hotel is good.. more of an inn.. the rooms are big and a family of 4 can easily stay.. got 2 bathrooms to suit 4 people .. TV .. Internet etc. You could cook your food which helps save a lot of money.. a little far off from downtown so a Car is must. Was there for 3 days and at the price could stay there for months.

Room Tip: Corner suites are the best and peaceful
See more room tips
  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pulkit_saxena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 March 2011

I stayed here for seven months in 2010 and 2011; the value is quite good but the service staff is very busy (with something else). Location convenient for walking, room spacious but I had one flood (upstairs toilet trouble):

"Give us all the receipts for your spoiled food and damaged goods, we will see what we can do". NOTHING

I had a bag of dry-cleaning misplaced by the office staff. They dodged this for months, then refused to issue the already-approved settlement made with the headquarters staff.

"Give us all the receipts for your old clothes and we will see what we can do".
NOTHING. Would not rewind the security tape to view that day. Would not believe clothing had any value.

Oh well stay here if you expect NOTHING from the help.

  • Stayed August 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cashepp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bahamas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 April 2010

We checked in Mar 30 and stayed for a week. The front desk clerk was efficient, check in lasted about 10 mins! The room was clean and quiet, we couldnt believe there were pets on the premises. The area was great also, all the major shops were nearby. The only hiccup was they were suppose to clean our dishes when they cleaned the room, but THAT didnt happen. They should have provided dish liquid in the rooms so that you could do it yourself, but we had to ask for it.

It wasnt a five star but it sure was worth the stay.

  • Stayed March 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anislandgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Extended Stay America - Atlanta - Perimeter - Hammond Drive

Property: Extended Stay America - Atlanta - Perimeter - Hammond Drive
Address: 1050 Hammond Dr, Atlanta, GA 30328-5329 (Formerly Homestead Atlanta/Perimeter)
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #150 of 174 Hotels in Atlanta
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Extended Stay America - Atlanta - Perimeter - Hammond Drive 2.5*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Hotels.com, Expedia, Extended Stay, Booking.com, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd and Cancelon so you can book your Extended Stay America - Atlanta - Perimeter - Hammond Drive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homestead Atlanta/Perimeter Hotel Atlanta
Homestead Studio Suite Atlanta Perimeter
Extended Stay America Atlanta

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