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“First time Hilton patron but will return” 4 of 5 bubbles
Review of Hilton Atlanta

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Hilton Atlanta
Ranked #92 of 172 Hotels in Atlanta
1 review
“First time Hilton patron but will return”
4 of 5 bubbles Reviewed 21 February 2014

We loved our stay at the Hilton Atlanta and will stay here for future visits to Atlanta. The hotel is close to all area attractions, pedway access, and hotel staff are very friendly and helpful. Hotel was clean, bedding comfortable, and furnishings were modern and up to date.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Wilma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (548)
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English first
Cleveland, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 20 February 2014

The building and staff are wonderful. Down side is that the rooms are very small and only double beds are available. Television service was minimal. Hotel was clean; staff was amazingly courteous, friendly and helpful. Room Service and food was wonderful, albeit over-priced.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Gale H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trussville, United States
1 review
3 of 5 bubbles Reviewed 19 February 2014

This is a pretty nice hotel, but aging. The room we had was small, bathroom tiny. It as clean and staff was friendly and helpful. My biggest problem with the Hilton was the internet access was $12.95 per device per day! This was for Wi-Fi or using the network cable in the room! I guess they expect guest to expense the charge, but I was on personal business and that was not an option. Would avoid this place if Wi-Fi is an issue!

  • Stayed February 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport Beach
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 18 February 2014

I pre-payed for a 5 night min at a pretty hefty price for a busy convention. Arriving, I stood in line at 9:00 PM after a day of Flights when I noticed them turning people away. I began listening and the next two guest were told the Hotel was over booked and they would Taxi them to another Hilton Across town. Like sheep they listened. The 3rd guest and began discussing that we were next with the scam. His story was that he tried to check in at 3:00 Pm, but they could not give him a room, next thing you know they were attemting to send him off to another out of town Hotel. At that time I was pulled to the next Service personel and was told the same story. I politely said this will not work for me, as I have to be at the convention center next door early, I am presently DISABLED with my arm in a sling, and I am not going to be able to lug all my stuff in a Taxi across town to your other Hotel. They said they were sorry that even though I had prepaid the room they were sold out. So then I asked for a Manager, who repeated the same story. Then my attitude changed from nice to borderline making a total scene and guess what, I got a Room ! and so did the guy next to me. Needless to stay, this experince left a bitter taste in my mouth for Hilton. Then they went on to give my cell phone number to there Vacation timeshare who still call me. As for the Hotel, Seemed old and bit run down, Dark and Dated Lobby. Food service staff were great. Rooms were clean but nothing excited, Elevators a bit slow. I normaly stay at Omni but next time, its Marriott which looks really nice. Trader Vics in the lower level was nice, the roof top dining was closed for renevations.
So if they dont give you your room, Make a total scene, and they will give in on the greedy little scam. Better yet don't stay there at all. This Hotel will make a great Implosion !

Room Tip: Omini ! at CNN
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  • Stayed January 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Cavedoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamekia M, Manager at Hilton Atlanta, responded to this review, 26 February 2014
We apologize for the inconvenience that you experienced during your recent trip. We assure you this was an abnormal situation – we hate to turn any guest away. Reservations are dynamic and as guests change plans we take steps to ensure that we do not affect other guests. In the rare case that this is unavoidable, we take full care of any costs associated with relocating a guest. Thank you for your honest feedback of our property. We have given your review to our front office team and hope we can avoid this situation in the future. Please accept our apologies for the unfortunate circumstances.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Atlanta hotels

Buford, Georgia
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 17 February 2014

What we liked about this hotel is the fact that there was an enclosed walkway connected to the Marriott and Hyatt. We walked over to a restaurant on a cold night and most of the walk was inside!

Beautiful hotel. Nicely decorated. The main restaurant's food (Southern Comforts) was really good, too.

This is our third time staying at this hotel.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fitQueenbeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
155 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 15 February 2014

I was surprised to see so many mixed reviews about this hotel. I had a good expeirence. The rooms were spacious and very clean which is always my main concern! Yes the lobby is a bit dark and outdated compared to the Marriott and the Hyatt's lobby which are all connected by the sky bridge. However the rooms were fine, we were on the executive floor which was nice, the complimentary food in the evening was nice but the bartender could not make a good drink and there is not a huge selection, that was a waste of money. I mean a dirty martini is basic and he couldn't make it! In the mornings they offered continental style breakfeast. I didn't realize I had the park,eat,connect deal which means self parking was included and I had valet the car all weekend when I realized I paid $60 extra the front desk was very accommodating and took off the charge. I noticed someone had complained about smelling smoke, I too thought someone was smoking nearby but it is the smoke from the hotels restaurant fire grill which can be overwhelming at times. Other than that if I am in Atlanta again I would stay here.

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank italiangrl71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 February 2014

warm and welcoming. all the modern amenities you would expect from Hilton. Great staff, clean & modern rooms. Did not eat in the restaurant since this was a for large business meeting. My company has used this location previously and will be back again whether for business or personal.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Greg P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Atlanta

Property: Hilton Atlanta
Address: 255 Courtland Street NE, Atlanta, GA 30303-1265
Phone Number:
Region: United States > Georgia > Atlanta > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Luxury Hotel in Atlanta
#76 Business Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Atlanta 4*
Number of rooms: 1249
Official Description (provided by the hotel):
A modern convention hotel, the Hilton Atlanta defies typical and embraces extraordinary in an ideal setting for business or pleasure. Positioned in the heart of downtown Atlanta, Hilton Atlanta is conveniently location near renowned attractions and premier venues and only 15 minutes from Hartsfield-Jackson Atlanta International Airport. 1,249 guest rooms provide a comfortable home-base to recharge and rejuvenate, and a full range of amenities are offered to conduct business, stay fit and unwind. Known for delectable culinary delights, Hilton Atlanta features a variety of dining options including the award-winning Nikolai’s Roof and Trader Vic’s restaurants. Hilton Atlanta boasts 65 individual meetings rooms and approximately 129,000 square feet of SMART-FLO™ flexible space designed to maximize meetings and events for productivity and success. In summer, 2017 Hilton Atlanta will complete a multi-million dollar renovation consisting of enhancements to public areas, guestrooms, suites and meeting spaces. Meeting planners can expect increased flexibility and functionality with the transformation of ballroom space, as well as increased internet bandwidth to fulfill demands and expectations. A revamped Lobby will provide a captivating sense of arrival with a new front desk location and vibrant lighting. The second floor will be completely transformed as the ceiling height is raised and pillars are removed in the Grand Salon for increased flexibility and functionality. The 38,000 square-foot Galleria Exhibit Hall will be reconfigured to include breakouts, and all meeting space will feature increased internet bandwidth to fulfill meeting planners’ demands and expectations. ... more   less 
Reservation Options:
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Also Known As:
Hilton Atlanta Hotel Atlanta
Atlanta Hilton Hotel
Hilton Hotel Atlanta

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