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“Just What I Needed”

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Atlanta Marriott Buckhead Hotel & Conference Center
Ranked #80 of 174 Hotels in Atlanta
Certificate of Excellence
Pittsburgh, Pennsylvania
Level Contributor
56 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Just What I Needed”
Reviewed 4 April 2012

Alas - the reason why I love Marriott. Quick, efficient, courteous, clean, sleek, comfortable plush bed, good water pressure, and in room coffee. Perfect.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EricG123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review, 12 April 2012
It is always our goal to provide our guests with what they need to enjoy a comfortable, relaxing stay with us. Thank you for your kind review. We hope to welcome you back to the Atlanta Marriott Buckhead Hotel & Conference Center during your next visit to Atlanta.
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589 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
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English first
San Diego, California, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 April 2012

Visited Atlanta for my second Service Conference and was surprised that the hotel room did not have wireless available in the rooms unless you paid extra for it. Wireless was offered in the lobby for free, but, who wants to go to the lobby to get on internet. For the prices we paid for the rooms it should have been available PERIOD! There was a thunderstorm that came through the area as well and lots of rain fell. During the rain the lobby ceiling began to crack and peel and leak in several locations. I could only imagine what rooms where being affected by that incident smh hotel was raggedy! It looked good from the outside though LOL!!

Room Tip: Ask about leaks when it rains
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review, 12 April 2012
Thank you for taking the time to write a review. As you mentioned, complimentary Wi-Fi is available to all guests in our lobby, as well as in our Executive Lounge. Our hotel has recently completed a multi-million dollar remodel; however any facilities issues arise, our staff should is quick to rectify the situation and minimize the impact on our guests. We regret any inconveniences you may have experienced and trust that the rest of your stay was enjoyable. We hope to have the opportunity to welcome you back to the Atlanta Marriott Buckhead Hotel & Conference Center in the future.
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Big Lake, MN
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 April 2012

I had the opportunity to stay at the Atlanta Marriott Buckhead Hotel and Conference Center March 26-29, 2012 for a conference. I was extremely pleased with the entire stay. The room was clean, quiet and comfortable. Room service was delicious and on time. The wait staff during the conference meetings (special kudos to Lindsey) were at their best. I had the unfortunate opportunity to witness a guest get out of hand and I cannot compliment the hotel manager (Amanda), restaurant manager (Sean) and Security (Martin) enough. Your professionalism, concern for other guests and tolerance while dealing with the situation was phenomenal! Marriott could not ask for a better team. If I am ever back in the area I will certainly stay again.

The added bonus......the best Macy's I have ever been in is directly across the street!

Room Tip: I cannot imagine that there is a bad one, but I was on the second floor.
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jackie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review, 12 April 2012
While we never hope to be presented with a situation where a guest becomes an issue to others around him or her, we have a stringent protocol in place to ensure – above all else – the safety and security of our guests and staff. We regret that you and any others present had to witness a situation of this kind, but greatly appreciate your kind words. It is wonderful that you enjoyed your room, room service and our central location just steps from the Lenox Square Mall. We hope you'll come back for another stay at the Atlanta Marriott Buckhead Hotel & Conference Center soon!
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Auchterarder, United Kingdom
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 March 2012

Sadly this was only an overnight stay, but the welcome from staff from the minute we stepped out of the car, till the moment we were elegantly placed into a taxi to the airport, we were extremely well looked after, from an entire army of staff who constantly smiled, spoke & attended on us throughout our brief experience. The evening supper was delicious, making me regret pre-organising going out for the evening to the basketball game in town, but the waiter remembered us on our return and asked all about our evening!

Room Tip: A gem of a bargain if you can get it on Priceline!
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shinafoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review, 5 April 2012
Our goal is to make every moment of your time with us pleasant and comfortable, so we are touched to learn that you enjoyed your stay from the moment you arrived to when you left. We only wish that your stay with us at the Atlanta Marriott Buckhead Hotel & Conference Center was longer! Thank you for such a wonderful review. Please come back and see us again soon!
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Chattanooga
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 March 2012

This hotel was GREAT from the time my son and I drove up until we drove away. The customer service was top notch. The room was very clean corner to corner, and very comfortable. It is an easy walk across the street to Lenox, as well as Target, and many other places. As a person that has traveled extensively over the last 20 years, I can't imagine anyone thinking this hotel is Just Ok. The lobby is very modern, comfortable, and lively. My son asked me when we were coming back even before we left!!

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GMCHATF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review, 17 August 2012
We love that you and your son were thinking about your next stay with us before you ever left! It’s great to read how much you enjoyed your time at the Atlanta Marriott Buckhead Hotel & Conference Center and that the service our staff provided made such a positive impact. Your feedback is greatly appreciated and we hope to welcome you and your son back during your next trip to Atlanta.
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Lafayette, Louisiana
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 March 2012

Great location right across the street from the Lenox Mall. The hotel provided great customer service with easy valet, check-in, check-out - and moved me right away after placing me in a double room instead of a king. The manager even delivered the keys himself. The dining room staff was fantastic and the breakfast buffet phenominal. The only thing I was NOT impressed with at all was the bad service in Shula's bar on premise. I would definitely stay here again on my next visit to Atlanta!!!

Room Tip: Higher floors have a better view!!
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RedRoofGMLafayette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review, 5 April 2012
The Atlanta Marriott Buckhead Hotel & Conference Center strives to provide high-quality customer service, so we would like our guests to feel that they are in great hands from the moment they walk into our hotel. We’re touched you experienced this throughout your stay with us. We hope to have the opportunity to welcome you back for a future stay during your next trip to Atlanta.
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Baltimore, Maryland
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 20 March 2012

I would consider this a bit above the average business class hotel. Shula's (the bar and restaurant) was average, but I did love the location which is in Buckhead and an easy walk from the MARTA. I will stay again at the hotel because the price and location make it worth while. Also, as reported in other reviews, the staff was very nice; especially the hostess in the concierge lounge. Another significant positive was the workout room. Nice equipment and nice size room for the equipment.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review, 28 March 2012
The Atlanta Marriott Buckhead Hotel & Conference Center is in the heart of Buckhead, just one block from the MARTA- Lenox Station and a number of Buckhead restaurants, shops and more. We’re happy to learn that you found our location, accommodations, staff and amenities enjoyable. It would be our pleasure to welcome you back soon. Thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Atlanta Marriott Buckhead Hotel & Conference Center

Property: Atlanta Marriott Buckhead Hotel & Conference Center
Address: 3405 Lenox Rd NE, Atlanta, GA 30326-1308
Region: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Family Hotel in Atlanta
#52 Romantic Hotel in Atlanta
#56 Business Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Atlanta Marriott Buckhead Hotel & Conference Center 3.5*
Number of rooms: 349
Official Description (provided by the hotel):
The Atlanta Marriott Buckhead Hotel & Conference Center is located in the heart of Buckhead, the shopping, dining and entertainment district of Atlanta, walking distance to Lenox Square Mall, Phipps Plaza and MARTA- Lenox Station. The Atlanta Buckhead Hotel just completed a multimillion dollar renovation, offering upscale amenities. Enjoy fine dining in our signature restaurant, Shula's 347 Grill and the latest sporting events in Shula's 347 Lounge. The hotel has covered self parking and valet parking available. ... more   less 
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Also Known As:
Atlanta Marriott Buckhead Hotel Atlanta
Atlanta Marriott Buckhead Hotel And Conference Center
Sheraton Atlanta

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