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Atlanta Marriott Buckhead Hotel & Conference Center
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Reviews (653)
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All reviewsthe concierge loungephipps plazamarta stationself parkingwithin walking distancetwo blocksrestaurant staffparking decklocation is greatfree shuttlebusiness tripupon checkbuckheadmallconferencevaletgarage
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409 - 414 of 653 reviews
Reviewed 28 September 2013

We have stayed here twice for pleasure. The staff is very friendly and professional. The breakfast in the restaurant is a nice hot buffet. The restaurant staff is same from year to year and very attentive. Concierge level has a hot breakfast too- limited to scrambled eggs and sausage with fruit, pastries and juices. This was also nice and quiet.
Rooms can be noisy with guests coming back when the local bars close. Can't fault the hotel for inconsiderate guests...

  • Stayed: September 2013, travelled as a couple
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Thank wilmtrvler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this reviewResponded 30 September 2013

We are thrilled that you enjoyed your leisure visit to the Atlanta Marriott Buckhead Hotel & Conference Center. It is delightful to read how much you enjoyed our attentive staff, concierge lounge, breakfast at Lenox Grill and more. Thank you for sharing your thoughts, we hope to welcome you back next time your travels bring you to Buckhead.

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Reviewed 28 September 2013

You do not realize how important service is until you need it. The staff went far above and beyond what we expected. When my husband became ill and needed to get to a pharmacy, they shuttled him there. Also took us to another hotel for an event. Son's car battery died and the staff got it restarted.
Location right across the road from a wonderful shopping mall and short walk to train is great. Would definitely stay again!

  • Stayed: August 2013
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Thank Anna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this reviewResponded 30 September 2013

At the Atlanta Marriott Buckhead Hotel & Conference Center our goal is to provide unmatched service, so we were happy to assist you and your family throughout your stay. We hope your husband is feeling better but were glad to be able to provide transportation by way of our complimentary area shuttle. Thank you for sharing your story and for mentioning our convenient location just across from Lenox Square Mall and one block from MARTA. Please come back again soon.

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Reviewed 27 September 2013

Excellent service by the staff. Nice clean hotel - great location. Dining staff and food was also excellent. Joe, the omelet and waffle maker was quite the class act. Would highly recommend to anyone traveling either for business or pleasure.

  • Stayed: September 2013, travelled solo
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Thank Ryan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this reviewResponded 30 September 2013

How wonderful that the service our staff provided made your stay a memorable visit. It is always a treat to read our guests’ experiences and we’re touched you took the time to compliment members of our staff that stood out. We truly appreciate your warm review and high recommendation of the Atlanta Marriott Buckhead Hotel & Conference Center. It would be our pleasure to welcome you back soon.

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Reviewed 26 September 2013

I have stayed here several times for business on weekdays, so I can not comment on the weekends. I have never experienced noise issues within the hotel. The staff is very friendly and courteous. Rooms are typicaly Marriott, high quality and clean. I recommend this hotel if visiting the Atlanta area. I have not dined at the Shulas 347 restaurant. There are several places to eat nearby within walking distance. Plenty of shopping nearby (walking distance) also including a CVS, Target, etc. if you need it. The Concierge lounge is well managed and the employees are always very nice. I've had breakfast in concierge lounge and it's always very good.

Room Tip: I prefer the rooms on the lower levels as elevators can be slow at times. Floor 1 is actually 'above ground level' due to how the hotel is constructed.
  • Stayed: September 2013, travelled solo
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Thank Steven B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this reviewResponded 30 September 2013

It is wonderful to read that you continue to enjoy top-notch experiences during your business stays at the Atlanta Marriott Buckhead Hotel & Conference Center. We truly enjoy welcoming you back visit after visit and appreciate your kind mention of our lounge, convenient location and guest accommodations. Thank you for sharing your thoughts, we look forward to welcoming you back next time you’re in Atlanta.

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Reviewed 24 September 2013

This was one of the worst experiences I have ever had at a major hotel. The room was so loud we could not sleep. We could hear every door open and close, we could hear toilets flushing in the rooms around us, and we could hear showers running in other rooms. The worst was outside - below of our 4th story room, there was a truck unloading tables and chairs until 1:00am and the hotel management would not do anything about it. We could also hear the many sirens from the local fire department that must have been close by the hotel. As for the comfort or lack of comfort in the small rooms, the bed was very uncomfortable. The pillows were small and old, offering no support for your head. One positive note, the staff were very friendly and helpful. However, I will never-ever stay in this hotel again and I will avoid all hotels with this name in the future.

  • Stayed: September 2013, travelled as a couple
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Thank Simplejourneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this reviewResponded 30 September 2013

We couldn't be more disappointed by your comments. Please accept our apologies if any outside noise caused any inconvenience during your recent visit. What you described does not reflect the top-notch experience we strive to deliver to our guests and we regret that any sounds caused such a disruption. Providing excellent care for all of our guests is of utmost importance to us and we hope that you will reconsider another visit so that we may show this to you. Thank you for your feedback.

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