I stated in the hotel for 4 nights, everything was great, the staff were extremely helpful and friendly, the hotel was cosy and comfortable, the Shula restaurant was a really nice place with cheerful staff. The Algerian chef was so nice and offered to cook for me halal food when there was not much for me to eat at lunch. Rose, the event organiser manager was so great too with a profession attitude.
BUT, I am so disappointed with the bill, the bill was for 518$ and I found out that more than 200$ were deducted from my credit card, I called the hotel and a lady there said that sum of money is like insurance, 50$/night and that they would be returned back to my account!!!!!! No one ever told me about that nor was written anywhere?!
I'm still waiting for the money to get back to my account.
I liked my stay there so much, I don't want to be disappointment.
My last name is Farouk in case you needed to double check. More