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“Nice place and location”

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Atlanta Marriott Buckhead Hotel & Conference Center
Ranked #79 of 172 Hotels in Atlanta
Certificate of Excellence
San Diego, California
Level Contributor
134 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Nice place and location”
Reviewed 24 August 2014 via mobile

A good option when working in Atlanta or for a quick get away. Near the Marta station ( Lenox ) about 1/4 mi . You can do without a rental car if your travels keep you near Marat stations. With Marta you. Can see all the sites and still stay in a great area of Atlanta Buckhead. Across the street for the Lenox mall us a plus . Lots of dining selections in the area. Well appointed rooms and having the Shula restaurant in the lobby is a plus. Nice happy hour selections and as always a good place to eat . Hotel is recent renovated , outside looks a bit dated but no hint of that inside . Friendly helpful staff can help guide you to selections and shuttle service for local trips .

Stayed August 2014, travelled on business
Helpful?
Thank Russ V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review, 25 August 2014
Your review made our day! Thank you for your compliments in reference to our staff and our facilities here at the Atlanta Marriott Buckhead Hotel & Conference Center. We agree, our location in the heart of Buckhead offers our guests many options in dining and entertainment with easy and convenient travel. We’re glad to hear you enjoyed Shula’s 347 Grill in our lobby and hope you’ll be back for another get away with us in the near future.
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582 reviews from our community

Traveller rating
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    25
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (115)
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English first
Orlando, Florida
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 19 August 2014

This is the worst hotel my sister and I have stayed at over the last few months. When we arrived at the hotel the direct entrance was closed so we had to go around to another hard to find entrance. The clerk at the front desk clearly did not like her job as she had a sour look on her face the whole time she was checking us in. There were no luggage trolleys available so we lugged our suitcases to our room. The room smelled of mildew - so we put our beach towels on the bed instead of sleeping on the sheets. The restaurant closed at 10 pm and there was no place close to eat. There was also no microwave or refrigerator in the room so we decided not to drive to grocery store.

We paid quite a bit for this room because it was part of the Marriott chain and we had stayed before at the JW and Marquis and had terrific experiences.

I would strongly recommend against staying at this hotel.

Room Tip: Don't stay here!
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  • Stayed June 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review, 25 August 2014
All reviews whether positive or otherwise are welcomed as it helps us to better focus on areas of our hotel a guest may feel needs to be better addressed, although it is disappointing to hear when our hotel falls short of a guest’s expectations. We apologize for any inconvenience you may have experienced when arriving at our destination and checking into your accommodations. All guests are encouraged to contact the front desk should the need arise for any concern with their room so that we may address any concern at that time and also as upgrades may be available. Compact refrigerators are not standard in-room amenities, however, upon request one will be placed in your guest room at no charge. We do hope that one day you will allow us the opportunity to serve you once again so that we may have the chance to exceed all expectations at that time. Thank you for your feedback.
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South Plainfield, New Jersey
Level Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 19 August 2014

came for peach tree race, perfect location, very nice and helpful staff. the room is beyond expectations and clean! my 8 yr old even loved it! great access to marta by walking. and for those who wanted to run and the start was around the corner or across the lot.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Britain B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review, 25 August 2014
It’s so nice to hear that your accommodations here at the Atlanta Marriott Buckhead Hotel & Conference Center exceeded your expectations and that you felt at home during your stay, our staff loves to go above and beyond to give our guests that warm and welcoming feeling. Our location in the heart of Buckhead gives our guests convenient access to all the area attractions and amenities were happy you thought it was perfect. Thank you for your review, we hope to see you again next year for the annual Peachtree Road Race.
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Seneca, South Carolina
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 August 2014 via mobile

Clean, affordable and so accommodating for our last minute stay. Esther and Adolf were so helpful! The front staff is awesome. Check in and out was so easy and efficient.Martin in security does a great job. The Lenox breakfast was delicious and so well staffed. Best waffle ever thanks to Antonio. And the service provided by Mohammed and Ketty was top notch! We look forward to our next stay in buckhead.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review, 18 August 2014
Thank you for your kind review on the Atlanta Marriott Buckhead Hotel & Conference Center and your acknowledgement of our staff by name. We couldn’t be happier knowing that you enjoyed everything about your stay with us and that you plan to return. We look forward to your return visit as well.
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Antioch, California
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 August 2014

It has been a while since I have stayed in a hotel and much to my surprise this hotel was very nice. The lobby was decorated very nicely and updated. The restaurant on the first level had very good food too. The rooms were very clean and updated also. The beds were comfortable and the service was good too.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LOVECali2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review, 18 August 2014
Your review put a smile on our faces this morning. We are so glad you chose to stay with us at the Atlanta Marriott Buckhead Hotel & Conference Center and that we were able to offer you such a pleasant experience. We hope now that you’ve gotten the chance to know us you’ll be back for another stay soon.
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Lawrenceville, Georgia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 August 2014

Stayed here for our anniversary and had a fabulous time. When the lady at the front desk found out it was our anniversary she sent us champagne and chocolate covered strawberries to our room. We had a fabulous time in the city and the hotel was excellent. Bed was soft, pillows were plenty and the only down side to the whole trip was they did not have a refrigerator in the room. Great local place to stay in Atlanta.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank w4d3j3r2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review, 18 August 2014
Happy Anniversary! We couldn’t be happier knowing that you chose to stay with us at the Atlanta Marriott Buckhead Hotel & Conference Center on such a special occasion. Our staff loves to go above and beyond for our guests and hearing that you received champagne and chocolate covered strawberries in honor of your special day is a perfect example of this. Just to let you know for future reference, compact refrigerators are not standard in-room amenities, however, upon request one will be placed in your guest room at no charge. Nothing pleases us more than hearing a guest had such a fabulous time during their stay and that we could be such a memorable part of it. We hope that you will make staying with us on your anniversary a yearly tradition. Many more years of happiness to you!
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Austin, Texas
Level Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 7 August 2014

While in Atlanta on business for a few days, my husband realized he was at the wrong hotel about 30 minutes before his first meeting. He frantically jumped in a cab and then was full of anxiety about moving hotels, getting his things, being charged at multiple hotels for one night because he wouldn't be able to check out on time, etc.

I called the Marriott Buckhead and spoke with Adolf. I explained our situation and you would have thought I'd simply asked for a few more towels. He was amazing! He and his staff packed up my husband's room, checked him out, loaded his suitcase into a town car and sent it up to the Alpharetta Marriott where it was received by their wonderful team about 40 minutes later.

I am still astounded by their level of service. Many hotels would have simply said, "I'm sorry, we don't do that." But Adolf and his team made it happen. Their Can Do attitude saved hours of stress and frustration. And as frequent travelers, we know how just the smallest acts of service make a difference. This....was a HUGE act of service and we are so grateful to Adolf and the Buckhead Marriott team. Thank you guys!!! A million times, Thank You!

Stayed August 2014, travelled on business
Helpful?
Thank Jen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review, 18 August 2014
Your review has made our day! We are so pleased to hear our staff went above and beyond for you and your husband. Although your situation is not a common one, it is just a reminder of how our staff will do what it takes to make your experience with us the best it can be. We appreciate your acknowledgment of them by name and hope the next time you are in the Buckhead area you will have the opportunity to stay with us at the Atlanta Marriott Buckhead Hotel & Conference Center for a much longer stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Atlanta Marriott Buckhead Hotel & Conference Center

Property: Atlanta Marriott Buckhead Hotel & Conference Center
Address: 3405 Lenox Road Northeast, Atlanta, GA 30326
Region: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Family Hotel in Atlanta
#52 Romantic Hotel in Atlanta
#56 Business Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Atlanta Marriott Buckhead Hotel & Conference Center 3.5*
Number of rooms: 349
Official Description (provided by the hotel):
The Atlanta Marriott Buckhead Hotel & Conference Center is located in the heart of Buckhead, the shopping, dining and entertainment district of Atlanta, walking distance to Lenox Square Mall, Phipps Plaza and MARTA- Lenox Station. The Atlanta Buckhead Hotel just completed a multimillion dollar renovation, offering upscale amenities. Enjoy fine dining in our signature restaurant, Shula's 347 Grill and the latest sporting events in Shula's 347 Lounge. The hotel has covered self parking and valet parking available. ... more   less 
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Also Known As:
Atlanta Marriott Buckhead Hotel Atlanta
Atlanta Marriott Buckhead Hotel And Conference Center
Sheraton Atlanta

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