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“Great customer service”

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Comfort Inn Atlanta Downtown South
Ranked #138 of 173 Hotels in Atlanta
Atlanta, Georgia
1 review
“Great customer service”
Reviewed 3 November 2013

The front desk attendant, Tonya was excellent. I believe she is the nicest person in hospitality that I have ever met. The rooms were super clean... They provide plenty of towels for you. They have four fluffy, comfy pillows for an excellent sleep. They have a pool and all. Only down is no flat screen TV's and maybe it was just my room but we didn't have a refrigerator... Iron and an ironing board, plenty of hangers, coffee maker in the room as well as a hairdryer... All around great experience, probably the best I have had in a while.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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293 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
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English first
Raymond Terrace, Australia
1 review
Reviewed 2 November 2013 via mobile

We are on a 6 week tour of the US and selected this hotel for our two nights in Atlanta, whilst it did the job and the staff were pleasant and friendly there were some areas of concern. Hot water over the sink didn't work, water came out orange, was ok in the shower. Ice machine on our floor was out of action. Old tube style television with cigarette burns reminded me of 1994. Main entry was closed due to extension of the breakfast room, entry via a smaller side door. Internet painfully slow.

Stayed October 2013, travelled with friends
Helpful?
Thank Dale C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton
Level 6 Contributor
107 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 28 October 2013

I booked this on hotwire without knowing the hotel.. after reading reviews on here I thought I may not even stay here and planned some other places to go just in case. We were checked in by a friendly receptionist, the room was dated but very clean and comfortable. We didn't have any complaints for the 2 nights we stayed. There is a great bbq restaurant next door.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank si1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ukguyz
Level 6 Contributor
123 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 25 October 2013

We had booked this hotel for out 2 night stay in Atlanta. We checked in without any real problem and went up to our room,

We found all the staff that encountered to be very friendly

Okay it was rather dated, with dark furniture and a very old CRT television. Putting this aside for the room to large with loads of room even for a dining table with 2 chairs.

The beds were very comfortable but the did squeak a little with every move you made but nothing that you could not live with.

Now yes the bathroom was dated and it had seen better days but it was clean and seemed to be mould free. Also in the bathroom was the coffee maker with plenty of supplies (and very surprised and happy to see tea included (larger chains take note not ever traveller likes or drinks coffee)

The room was cleaned to a decent standard and we really cound not find any reason to complain about anything. What with a hot breakfast included (cannot say what this was like we did not have it either morning through choice)

And would all newer hotels please take not that a modern traveller needs more that 2 outlets in a room (we had more than we could ever use)

Handy tip for dinner

The hotel has menus for The Bullpen rib house. We used this both nights with take out in the room and found the food to be of very good quality hot tasty and some of the best bbq ribs that I have had. This restaurant/bar is less that 4 minutes walk from the hotel turning left when you leave the parking lot and it is on the left hand side

All in we will probably stay here again if and when we visit Atlanta again

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ukguyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
92 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 8 October 2013

The previous reviews are pretty dead on, the whole place needs to be completely renovated from ceiling to floor but overall, it was fine. We decided to drive to Atlanta and go to the Braves game very last minute and needed a place to stay in a hurry. The price is reasonable, and we didn't have to worry about finding a parking place or riding the MARTA to get to the game (which can be very stressful if your not familiar with Atlanta) Even though the room was very worn and outdated, it was clean. If I had family or friends going to a Braves game and they needed a place to stay for one night only, I would recommend this. Anything else, pass.

  • Stayed October 2013, travelled as a couple
    • Location
Helpful?
Thank LeigheJones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
1 review
Reviewed 28 September 2013

Enjoyed my stay. Stayed here several times. Each time was good experience. I usually stay when attending a Braves game. The location is so close and convenient. It's nice to just walk across the street to your room after the game.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Alton C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastman, GA
Level 6 Contributor
110 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 27 September 2013 via mobile

If you are attending an event at Turner Field, this is a perfect location. The staff was very friendly and helpful. The rooms, however, could use a deep cleaning. There is a slight smell when you enter. With a little updating, this could be a much nicer place.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HappyTraveler5752
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Atlanta Downtown South

Property: Comfort Inn Atlanta Downtown South
Address: 795 Pollard Blvd SW, Atlanta, GA 30315 (Formerly Grant Park Hotel)
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #138 of 173 Hotels in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Comfort Inn Atlanta Downtown South 2*
Number of rooms: 92
Official Description (provided by the hotel):
We are a recently renovated property within 1 mile of Downtown Atlanta offering free hot breakfast, free wireless high speed internet, and free parking. ... more   less 
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Also Known As:
Comfort Inn Downtown South At Turner Field Hotel Atlanta
Comfort Inn Atlanta
Atlanta Comfort Inn

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