We arrived at the hotel after a long flight from the UK for an overnight stay. We had booked it based on the Tripadvisor rating of number 1 in Atlanta, expecting it to be great value and a good experience. Unfortunately it fails to deliver on both counts.
The first problem was that they didn't have a bellboy available at 10pm. This is not what I would expect from any hotel, let alone one rated highly. Anyway, so I had to move my own luggage up to the room.
The room itself was clean and large enough, but completely non-descript. It could have been any Marriott, Hyatt or other chain from anywhere in the world. The view from the room over a dull carpark was no better. The cord for the blinds broke within 2 pulls and I didn't bother to report it - I assumed that since they had no one to carry bags, I'd have no chance of getting a blind fixed at night.
Next, why have they put in beds that are so high?? They were so high that our 4 yr old couldn't get into without help and they are so high that it was dangerous for children who have a tendency to roll around and occassionally fall off.
The breakfast the next morning was fine, but again didn't understand why the great reviews on Tripadvisor. It was acceptable for what it was - a limited choice buffet, but nothing more.
The best thing about the hotel was the reception staff on the morning of checkout. She was very friendly, courteous and helpful and extremely attentive. She said she had just relocated from Florida and was very nice to talk to her.
Given that the hotel was $25 per night more than the Downtown Courtyard Marriott, I don't feel it offered good value. I would not recommend this hotel as number 1 in Atlanta.
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- Also Known As:
- Wingate By Wyndham Atlanta - Buckhead Hotel Atlanta
- Wingate Hotel Buckhead