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“Amazing staff!!”

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DoubleTree by Hilton Hotel Atlanta - Marietta
Ranked #74 of 173 Hotels in Atlanta
Fort Lauderdale, Florida
2 reviews
“Amazing staff!!”
Reviewed 28 January 2014

I stayed at this hotel last week on a business trip. Great hotel, amazing staff!!!
Claire at the front desk was very helpful and went above and beyond with my little requests. I sat at the bar where I was served by my new favorite bartender Eddie. He had a great smile, you can tell he was pretty busy but he did an amazing job at taking care of the hotel guests and very friendly! Eddie has an awesome personality and serves up one great drink! I will definitely be staying at this hotel next time I am in the metro Atlanta area.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennysixty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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726 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
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English first
jacksonville, United States
1 review
Reviewed 24 January 2014

The Doubletree in Atlanta has the most comfortable beds in the industry, as well as friendly staff, and beautiful amenities. The hotel also has conference facilities available. Food quality is good and fairly priced. Warm cookie when you check in.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 22 January 2014

two things - I left my bath wrap in our room 333 and no one has yet to call me or send it to me. Secondly, I used my debit card to hold our rooms 328,330 and 333 - you people put a 4 day hold on my checking account when our rooms were paid in full at check in with my bosses credit card - when I called I was told it was a hold; however my money was on hold for 4 days - that sounds a little like double dipping to me...

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 428elainem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena, United States
1 review
Reviewed 21 January 2014

rooms dated but nice. The rooms were very noisy with traffic noises from highway. people there were pleasant and helpful. parking was inconvient but acceptable for the location. If i go back to location i will request room closer to lobby as far away from highway as possible.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike E, General Manager at DoubleTree by Hilton Hotel Atlanta - Marietta, responded to this review, 23 January 2014
Thank you for your time in reviewing our hotel. We appreciate your genuine feedback and have shared with our management team. When travel brings you back to the Atlanta/Marietta area, please give us the opportunity to welcome you again to the DoubleTree by Hilton Atlanta/Marietta hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Georgia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 January 2014

Showed up tonight at this hotel with a reservation and learned that they'd cancelled it because my card was declined. The front desk was unapologetic, said they'd attempted to contact me via phone and e-mail. I had no record of a call or an e-mail to the current numbers on my Hilton Hhonors profile.

To be fair, my card was blocked due to a security alert. I learned of the block earlier in the day and cleared it. So, I understand that they had reason to question the reservation. Still, I believe the hotel staff blatantly lied to me about attempts to contact me. The phone number they said they'd called to contact me was not mine. I told the staff I had no record of attempts to contact. No response.

To be fair, Hilton Hhonors customer service gave me extra points to compensate and promised to check into the problem. For that reason I gave the review a 2 instead of a 1.

For those booking here in the future, caveat emptor.

  • Stayed January 2014, travelled on business
    • Service
Helpful?
1 Thank Jack B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike E, General Manager at DoubleTree by Hilton Hotel Atlanta - Marietta, responded to this review, 23 January 2014
Thank you for your time in reviewing our hotel. We appreciate your genuine feedback and have shared with our management team. We were unsuccessful in contacting you when your credit card was declined and we have made every attempt to make it right. When travel brings you back to the Atlanta/Marietta area, please give us the opportunity to welcome you again to the DoubleTree by Hilton Atlanta/Marietta hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Napoleonville, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 January 2014

this is an extremely outstanding hotel with truly a professional staff at all levels. the hotel was clean, refreshing and comfortable. I was made to feel at home throughout my stay. I look forward to my next visit this Double Tree Hotel

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Darwin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 January 2014

Indoor and outdoor pools. Hot tub inside but could not get jets to come on. Room and other amenities first rate and great value for the money offered on Priceline. Very convenient to Marietta/Cobb Co. area and I-75. Staff went out of their way to be helpful. Wanted to stay longer.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank RebaBarnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Atlanta - Marietta

Property: DoubleTree by Hilton Hotel Atlanta - Marietta
Address: 2055 S Park Pl SE, Atlanta, GA 30339-2014
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#36 Business Hotel in Atlanta
#42 Family Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Atlanta - Marietta 3.5*
Number of rooms: 222
Official Description (provided by the hotel):
Explore Atlanta attractions while visiting the DoubleTree by Hilton Hotel Atlanta – Marietta, located just off I-75 and I-285. Our hotel near Marietta provides quick access to Dobbins Air Reserve Base, IBM, Lockheed Martin, Georgia-Pacific, GE and Coca-Cola corporations. Enjoy a spacious guest room or hotel suite featuring signature bedding, wireless high-speed internet access, and a 27-inch TV with premium cable. Indulge in a suite that offers a separate parlor area with a sofa bed, private bedroom and refrigerator.Maintain your exercise regimen in our on-site hotel fitness center or go swimming in the unique indoor/outdoor pool. Our 24-hour business center overlooks a water garden, and provides complimentary WiFi, two Uniguest computers, and other services. ... more   less 
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Also Known As:
Doubletree Hotel Atlanta Nw
Doubletree Atlanta
Atlanta Doubletree

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