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“Sanitary Issues”

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Homewood Suites by Hilton Atlanta Midtown
Ranked #33 of 172 Hotels in Atlanta
Certificate of Excellence
Fairhope, United States
1 review
“Sanitary Issues”
Reviewed 18 December 2013

The staff here is very kind. But if you are looking for a clean bed to lay your head this may not be the place for you. I was greeted with a dried blood-stain upon crawling into bed that was left over from a previous guest.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Cory B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie S, Manager at Homewood Suites by Hilton Atlanta Midtown, responded to this review, 20 December 2013
We are very sorry to hear about your recent experience and deeply apologize. We can assure you that this is an isolated incident. Our Housekeeping team was recently awarded first place for it's efforts in keeping our hotel exceptionally clean and again, we do apologize for this oversight. We hope you will give us another opportunity to provide you with a flawless stay next time you travel to Atlanta.
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549 reviews from our community

Traveller rating
    340
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    21
    18
See reviews for
202
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171
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
Pierre, United States
1 review
Reviewed 18 December 2013

My front desk experience was good, the room was good, but when the hotel is full due to graduation at Georgia Tech, you would think they would keep the lounge open for the crowd that came back after the graduation ceremony. Especially when two employees were just sitting there saying "we're closed." Maybe I'm being overly picky. But, when one has traveled across the country to attend a family event, and paid Hilton price, amenities and service are important. Not what I would expect from a Hilton property!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Lee A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie S, Manager at Homewood Suites by Hilton Atlanta Midtown, responded to this review, 20 December 2013
Thank you very much for your feedback. We do apologize that we did not have our lounge open that evening and are very sorry for the inconvenience this caused. We have addressed this with our management team so that we are better prepared in the future. Thank you very much.
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Atlanta, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 December 2013

The staff was really nice and helpful. Valet parking was affordable and well run. The rooms were really clean and had every accommodation. The location is perfect! I was there for a week and did not have to leave once for food or drinks. The managers reception and the complimentary breakfast was awesome!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
2 Thank Mona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie S, Manager at Homewood Suites by Hilton Atlanta Midtown, responded to this review, 20 December 2013
Thank you for your 5 star review. We're so glad you were able to enjoy our manager's reception and take advantage of our food and beverage offerings! We hope we will see you again next time you're in Atlanta.
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Dallas
Level Contributor
188 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 328 helpful votes
Reviewed 9 December 2013

This is two hotels in 1 building. One side is Homewood and the other side is a Hilton Garden. When I made my reservation, the rate for Homewood was less so I booked it and was very happy about it. Free breakfast, dinner, and happy hour! Plus, a 1 bedroom apartment with full kitchen instead of a hotel room. Hilton Garden charges for all the meals and beer in their very nice full service restaurant. So, get this, if you are a guest of Homewood and want to pay for a nice dinner or drink, no problem, walk right into the Hilton Garden and enjoy. Put it on your room at the Homewood, no problem. But, if you are a Hilton Garden guest and want a free breakfast, sorry, that's for Homewood only. Looks like they share the kitchen and some of the staff between the two brands.

Also, there is a Publics grocery store on the corner, so if you want to use the kitchen and make something in the kitchen, it's a 1 block walk. Parking is expensive, this is mid-town after all, but if you have business in this part of town, this location is fantastic. Take a cab from the airport or even MARTA, it's faster and a lot cheaper than renting a car and driving in this town and this location makes it easy.

Room Tip: Ask for a room that does NOT face the Interstate.
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank joelinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie S, Manager at Homewood Suites by Hilton Atlanta Midtown, responded to this review, 20 December 2013
Thank you so much for recently choosing our Homewood Suites Atlanta Midtown! It was a pleasure having you stay with us. We appreciate you leaving your 5 star review for other travelers and look forward to seeing you next time.
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Memphis, TN, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 December 2013

I was a guest at this location 12/5 to 12/8. The type of visit was personal. The staff were personal, happy and made me fee at home. This was also the weekend of the SEC football championship so the hotel was booked solid and very busy. They handled larger groups well. Very professional. This will be my hotel of choice for all future visits with family in the area.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
3 Thank Jennie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie S, Manager at Homewood Suites by Hilton Atlanta Midtown, responded to this review, 20 December 2013
We are so excited to hear that this will be your hotel of choice moving forward. We strive to ensure all our guests feel at home while staying with us and can't wait to see you again soon. Thank you for leaving your feedback for others.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Cruz, CA, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 December 2013

Visited over the Thanksgiving holiday. Decided to stay at Homewood Suites even though I have 4 siblings in Atlanta. Lots of time spent with family so it was nice to retire to my suite and rise in the morning leisurely and make myself a cup of coffee or choose to go downstairs for the breakfast. I visited Atlanta for 5 nights and all were spent at Homewood, on the last evening my 3 of my siblings dropped by and we hung out in the suite, it was great, I hosted and never had to leave my room.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
3 Thank Trenise P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie S, Manager at Homewood Suites by Hilton Atlanta Midtown, responded to this review, 20 December 2013
Thank you so much for your review. We're delighted that you and your family enjoyed our hotel. We look forward to hosting you in Atlanta again soon. Thanks again.
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A TripAdvisor Member
Reviewed 1 December 2013

The hotel and rooms were great inside. Complimentary dinner and breakfast and good rate. My visit I was alone and there was no television connection. They said it was a Comcast issue but I woukdve at least like to see the local channels

  • Stayed November 2013, travelled solo
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie S, Manager at Homewood Suites by Hilton Atlanta Midtown, responded to this review, 20 December 2013
We are so very sorry about the cable issue that we experienced during your stay. Although the issue is now resolved we do apologize for the inconvenience and hope that you will give us a second opportunity to provide you with a flawless stay next time you're in the area. Thank you again for choosing our hotel and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Atlanta Midtown

Property: Homewood Suites by Hilton Atlanta Midtown
Address: 97th 10th St NW, Atlanta, GA 30309
Phone Number:
Region: United States > Georgia > Atlanta > Midtown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 172 Hotels in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Atlanta Midtown 3*
Reservation Options:
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