My husband and I came to Atlanta for the Thanksgiving holiday and I spent a long time researching which hotel to book for this trip. I chose the Hyatt House Cobb/Galleria because of the great price, the fact that it's fairly new, amenities and location. I have stayed in many Atlanta hotels and this is one of the best.
That said, there are a few issues. The housekeeping needs to care a little more- people pay money to stay in a clean hotel room, and when housekeeping cuts corners it is obvious. Non mopped kitchen floor, goo in the fridge, hairs on sheets, toothpaste gunk on mirrors, non mopped bathroom floor, soap residue in shower- your guests do notice slights in housekeeping even if we do not complain.
Also, the breakfast NEVER once, over the four days we were there, ever had an omelet station. I asked about it and was answered with a vacant look and apathetic shrug from the breakfast attendant. I realize that's an amenity and those are never guaranteed but I find this to be false advertising. Perhaps it's just hard to staff someone who can make omelets. But the breakfast was rubbery scrambled eggs, gray ham, good grits and dry donuts. That's it.
This property is just beautiful and is in the perfect location, and the price can't be beat. They have an amazing fitness center and pool table, bar and outdoor fire pit area. The rooms are lovely and decorated in a minimalist urban way that is altogether alluring. The kitchens are stocked well with dishes and cookware and they'll even go to the grocery store for you if needed.
That's why it's such a shame that they don't have better housekeeping or breakfast. This would be THE most amazing hotel in Atlanta if they did those two things. Front desk staff was totally nice and friendly. I spend a lot of money on hotels when I visit Atlanta and I'd love to have this be my 'go-to' when visiting, but the problems outlined above will cause me to continue my search in the future.
- Official Description (provided by the hotel):
- The HYATT house™ Atlanta/Cobb Galleria is located in Atlanta’s Northwest Corridor at the intersection of Interstate-75 and Interstate-285 in the Cobb Galleria. It’s approximately 10 miles from the Downtown area. The hotel is ideally located near popular area attractions such as Life University, Chastain Park Amphitheater and Cobb Galleria Center. View Broadway shows and concerts at the Cobb Energy Performing Arts Centre, located close to the hotel. It is the perfect hotel for business and leisure travelers. Conveniently situated near local companies including IBM, Manhattan Associates, General Electric, SITA, Lockheed Martin, Home Depot Corporate Headquarters, and across the parking lot from One Overton Park. HYATT house™ Atlanta/Cobb Galleria is also convenient to the Saint Joseph Hospital, Northside Hospital and Kennestone Hospital. Whether on your way out for a fun vacation or in town for an important meeting, count on us to provide you more. Discover the all-suite hotel that makes you feel right at home with a full kitchen, complimentary high-speed internet, full breakfast and wind down each evening at our full service H Bar. Most importantly, you’ll find helpful staff that will get to know you and make your stay more relaxing and productive, and avoid the traffic with our complimentary hotel shuttle. The perfect hotel to fit all of your needs. ... more less
- Reservation Options:
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