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“Always enjoy our stay in Buckhead!!!”

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InterContinental Buckhead Atlanta
Ranked #18 of 173 Hotels in Atlanta
Certificate of Excellence
GreenLeadersGold level
Reviewed 26 July 2012

We travel to Atlanta several times a year from Tennessee for quick getaways and shopping trips. The hotel NEVER disappoints. We always stay on the club level, and the service there is top notch! Southern Art is the hotel restaurant owned by Art Smith, and it truly is one of the best gourmet southern restaurants we've ever experienced. Make sure to utilize the hotel shuttle service which will take you to the malls or to dinner. It's a great convenience.

  • Stayed: March 2012, travelled with family
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Thank FlipFlopsandCaviar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this reviewResponded 2 August 2012

Living in Tennessee I know you know your Southern food so your comment about our restaurant Southern Art is very appreciated. We renovated the club floor just last week… Look forward to have you back soon.

-Patrick

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2,287 - 2,293 of 2,867 reviews

Reviewed 22 July 2012

I had no special expectations for this hotel, so was not disappointed in any. Good for company meetings. The Bourbon Bar is the best amenity though - highly recommended. Everything else is very standard.

  • Stayed: July 2012, travelled on business
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Thank renatmin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this reviewResponded 25 July 2012

We do cater to a great deal of companies who host their meetings here and work hard to provide quality service. Did you try our private label Bourbon from 4 Roses when you were at the Bourbon Bar? It is exquisite. With the completion of our meeting rooms and lobby, I hope you felt the “Southern Authenticity”. Glad you enjoyed our spirits. Our restaurant does offer farm to table local flavors.
-Patrick

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Reviewed 21 July 2012

Well appointed, upscale hotel in a great location. Upgrading to the club level was well worth it. Not a fan of coffee makers in the bathroom and bathroom sink drain and walls could've used a little attention.

Room Tip: Get a room on club level, with a downtown ATL view or peach tree road. High floor a must.
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  • Stayed: May 2012, travelled with family
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Thank Jetsetting101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this reviewResponded 25 July 2012

Thank you for that exceptional description of the hotel. The club floor does offer the cup of coffee in town attended by pro’s that do love their jobs. We will insure our recently renovated rooms are triple checked.

-Patrick

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Reviewed 19 July 2012

We had a few problems, not our 1st choice in Atlanta but would stay there again. The Buckhead area of Atlanta is beautiful but compared to other areas of Atlanta there is less walking access to restaurants and bars. The hotel will take you where you would like to go within 2 miles at no charge. If shopping is your thing there is a mall about ¾ miles away. The hotel has an outdoor pool small, but nice, workout equipment and a spa. There is a restaurant and a lounge area which had live music on the nights we were there. We had dinner one at the hotel, the food was good, especially dessert, but compared to other restaurants we have been to in Atlanta we felt it was overpriced. The rooms were clean but the service in the hotel was not to the level it should have been. When we arrived we noticed that the stocked refrigerator was missing a few items, not wanting to be billed for something we did not use on the way to dinner I stopped at the desk and informed them. They said they would note it so we would not be billed, upon check out we discovered it was on the bill, they did remove. The next morning we discovered our shower water temperature would go from tepid to way too hot, close to scalding over and over. On our way out we went to the front desk and asked that it be corrected, the next morning we discovered it was not. When we arrived back the 2nd day we found that they had not replenished towels, washcloths etc. It looked like they pulled the bedspread up put down a mint and called it done. The hotel is lovely, clean, it has a nice atmosphere but the service is greatly lacking.

  • Stayed: July 2012, travelled on business
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1  Thank suzoli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this reviewResponded 27 July 2012

We are delighted to hear that you enjoyed Buckhead, the hotel services and our restaurant Southern Art. Its desserts are delicious. Attention to the details you outlined is what has brought us to where we are. We will insure to re-focus in order to continue our goal of making this a hotel our guests love!

-Patrick

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Reviewed 19 July 2012

As I write this I am very well rested (wonderful bed), relaxed (bath in the separate soaking tub), and I am enjoying the view of the Atlanta skyline (see pic.)

We held a meeting in one of the conference rooms (they have plenty) and the service and attention was great. The teams (catering, AV, etc.) were very responsive, professional and willing to go the extra mile. Their attention was a welcome surprise, in that some hotels can be really hit or miss. The entire team was so gracious - I would hire them all if I could.

Great location - - - and if you have time in the morning, take a little walk (4 min) and have breakfast at the "Flying Biscuit" while you are in the area. You won't regret it.

Room Tip: If you can get a good rate - try for a room on a higher floor.
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  • Stayed: July 2012, travelled on business
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Thank keepthelighton4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this reviewResponded 25 July 2012

A great meeting is a hassle free one. Being able to relax and let us do the work is what keeps us employed. Glad we met your expectations. Next time you are here try our Southern inspired restaurant, Southern Art for breakfast… Also outstanding.

-Patrick

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Reviewed 19 July 2012

I have always loved this hotel, and it has just gotten better. The rooms, public areas, dining venues, and Intercontinental Club have all been beautifully refreshed. It still has the primary elements of the original hotel, with a fresh new look....

My room (i was upgraded to a wonderful suite) was beautiful. As always, the bed, linens and bath were impeccibly clean and comfortable. The new carpets, linens, and furnishings are great. Loved my room, love the look.

The new restaurant and BourbonBar are wonderful. I only had the pleasure of breakfast in the new dining room, but loved sitting in the lobby both nights outside BourbonBar. Great vibe, the lobby was alive! Great drinks, snacks, and lite bites. There was no need to go anywhere else.

The new Intercontinental Club up on the 21st floor is beautifully refreshed. New furnishings, great fabrics, exquisite design.....cant wait to come back.

In short, i have stayed at both Ritz hotels, and still love the Four Seasons in midtown. In my opinion, this hotel is tops. It has the rooms, and the atmosphere for a really great stay. More importantly....it has the STAFF. From the Intercontinental Club....to the front desk, these folks are the best of the South.

I look forward to coming back.....

Room Tip: Upgrade to the IC Club on the 21st floor....
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  • Stayed: July 2012, travelled on business
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Thank JamesE339
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this reviewResponded 25 July 2012

Reviews like this are what keep us going! Thanks for the descriptive and marvelous comments. So glad you enjoyed all of our new hotel enhancements. We look forward to having you back.

-Patrick

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Reviewed 18 July 2012

We had a wonderful stay at the buckhead intercontinental. The service was fantastic, Every person that we came in contact with was helpful, courteous and treated us as if we were their #1 customer. The location was great, near eateries, Lenox Mall, and the Marta. The bathrooms were spacious and nice, the Beds and pillows were extremely comforatable. It was an overall pleasant experience and gave off more of a resort feel than just a hotel. Very clean and orderly operation. There was a lively lobby at dinner time for drinks and snacks. We will stay there again.
The room service was quick and good, a bit pricey, as were the drinks but comparable to other similar hotels. Only gripe was the bar, if the bartender is a professional, and we assumed she was, as her picture was on the mktg materials in the elevator, she should take a bit of pride in her drink making, whether it is last call or not, a $14 drink should be mixed properly with the correct ingredients. To be vocal about wanting to go home and close up w/ a many customers still present is cheesy, dont be so eager to close up w/ guests at the bar. Do make reservations for the hotel or surrounding resturants if you want a seat

  • Stayed: July 2012, travelled as a couple
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1  Thank GunknGingy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this reviewResponded 25 July 2012

I’m pleased to hear that you had a wonderful stay and you were able to enjoy everything Buckhead, the hotel and the staff has to offer. Our mixologists love their jobs and must have had an off day. Sincere apologies and thanks as your comments help us raise the “bar”.

-Patrick

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Additional Information about InterContinental Buckhead Atlanta

Address: 3315 Peachtree Road NE, Atlanta, GA 30326-1007
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Atlanta
#6 Romantic Hotel in Atlanta
#6 Business Hotel in Atlanta
#6 Spa Hotel in Atlanta
#9 Luxury Hotel in Atlanta
#10 Family Hotel in Atlanta
Price Range: £104 - £404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Buckhead Atlanta 5*
Number of rooms: 422
Official Description (provided by the hotel):
Located in the heart of Atlanta's prestigious Buckhead district, InterContinental Buckhead Atlanta offers stylish, upscale amenities in an inviting atmosphere with true Southern charm. All 422 elegant guest rooms feature 47" flat screen HDTVs, high-speed Wi-Fi, marble baths with separate shower and soaking tubs, pillow-top bedding, minibar, and complimentary use of the 24/7 Fitness Center overlooking famed Peachtree Road. Club InterContinental guest rooms also include private access to the fully staffed Club InterContinental Lounge with complimentary breakfast, snacks, and beverages. Helmed by celebrity chef Art Smith, InterContinental Buckhead Atlanta's on site restaurant, Southern Art, offers Southern-inspired cuisine and cocktails in a welcoming, relaxed atmosphere. Alongside Southern Art, Bourbon Bar is the award winning bourbon-centric bar and lounge featuring more than 70 varieties of bourbon, including exclusive private label barrels from acclaimed distillers. ... more   less 
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Also Known As:
Intercontinental Buckhead Atlanta Hotel Atlanta
Intercontinental Atlanta

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