I've stayed at this location before and was pleased the first time, but no so much this time. The staff at the front desk needs improvement. They need some more training in customer service. When I walked up they continued to talk to each other about a bunch of nothing and I was never greeted as a Hilton Honors Diamond member. When I made my reservation it was for a room with 1 king bed but when I got to my room I had been given 2 queen beds. It wasn't a problem but it would have been nice to be informed about the change at check in so I did not walk back to the front desk. Also the comforters on the bed were two different colors. One was white and the other was yellow, yuck!. The food was extremely good at the hotel! Staff for breakfast, dinner, and the bar were excellent! I also need to mention when I spoke to the hotel manger he quickly fixed my issues.
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- Also Known As:
- Hilton Garden Inn Atlanta Nw/Wildwood Hotel Atlanta
- Hilton Atlanta
- Atlanta Hilton