We were staying here for a wedding and thankfully were at a discounted rate. It was marginally ok for the price, but I would have been irate had we payed full price. We pulled the do-not-disturb sign and headed out at noon on day one and were surprised when we returned at 6pm to find no one had cleaned the room. When we called down we were told we were out of luck; there was no one who could change the sheets or bring us fresh towels. It took getting a little ugly to get them to agree to send someone to bring sheets. They carried out the dirty towels, but did not leave any new ones. Day two, we called before we left the room after determining we were not on the maid's room list; no washcloths that day and the wet towels were left in the bathroom. A friend found a big spider in her bed-YIKES! The bed was supposed to be some great pressure adjustable thing, but ended up just being a saggy, uncomfortable lump that left us both relieved to be leaving after only three nights. Glad we didn't have to spend much time there, or pay much more for it. Definitely a big disappointment.
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- Also Known As:
- Hilton Garden Inn Atlanta Nw/Wildwood Hotel Atlanta
- Hilton Atlanta
- Atlanta Hilton