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“An average place to stay”

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Wingate by Wyndham Atlanta Galleria Center
Ranked #73 of 173 Hotels in Atlanta
Level 5 Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“An average place to stay”
Reviewed 17 June 2014 via mobile

We booked here for a baseball tourney... Just an "OK" place. Front desk staff members were nice. No towels in pool area. Badly stained chair in our room (put towel on it to sit). Had to get extra towels from front desk, housekeeping could not leave them. Breakfast was good. We had room by elevator - very noisy...could hear people in hallway and outside road noise. One computer/printer downstairs for use...

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OneBlessedMomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Willisblak, Director of Sales at Wingate by Wyndham Atlanta Galleria Center, responded to this review, 18 June 2014
Thank you for your comments and feedback on our location. Our hotel Management Staff will be replacing our soft goods in all guest rooms over the next six months. Our hotel has made several changes to the hotel over the last six months building a new business center across from the front desk. Please give us an opportunity to keep your business on future stays in the Atlanta & Cobb Galleria area. Please feel free to contact me on your next trip to Atlanta.
Willis Blake DOS
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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USA
Level 4 Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 June 2014

If you are a business traveler and you must have an Internet connection you may want to think twice about this property. The first evening I was there the WiFi was down. I reported it and they fixed it within half an hour or so. The last morning I was there it was down from the time I woke up until I checked out. This time when I reported the outage the female at the front desk treated me like I was a total idiot and tried to send me to their 800 number for assistance. I crawled their network and found the Hewlett-Packard MSM720 Access Controller was apparently misconfigured as I had done during the first outage. The hotel also had 2 bus loads of middle school age children staying there. I know the property cannot decide who stays there or not but these kids ran up and down the halls half the night making it very difficult to sleep.

Room Tip: Stay on the back side of the property to avoid highway noise at night.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ICClearly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Willisblak, Director of Sales at Wingate by Wyndham Atlanta Galleria Center, responded to this review, 16 June 2014
Please accept my personal apologies for the inconvenience you experienced with your hotel stay at our BRAND LOCATION. It was not our intention for the WI-FI to go out over the weekend during your stay. Although your experience with us has not been a good one, we hope that you will offer us the opportunity to provide you with our hospitality on your next trip. Thank you for taking the time to let us know of this situation. We do apologize and look forward to serving you in the future.

Willis Blake
DOS
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Inver Grove Heights, Minnesota
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 June 2014

This hotel was everything we needed for the 3 day convention. An issue with the toilet took 2 trips by maintenance, but prompt service was appreciated. Coffee was extremely strong and tasted terrible.

The only thing I missed here was a sink outside of the bathroom which is one of my favorite features.

Room Tip: Our room was on the first floor, but didn't have noise from the nearby highway.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Usuallyathome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Willisblak, Director of Sales at Wingate by Wyndham Atlanta Galleria Center, responded to this review, 16 June 2014
Were glad you felt like home while staying at our location. We work hard to make the customer feel like its home away from home while staying at our location. Our staff understands its already hard being away from home while traveling to different cities for work. Please feel free to come back and stay at our location in the near future.
Willis Blake DOS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
1 review
Reviewed 11 June 2014

Close to all...the show location, restaurants, centrally located for just about all the places I had to visit. Rooms were clean well appointed a super value. Great bang for the bucks! I especially enjoyed the good nature of the afternoon desk manager.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Walter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Willisblak, Director of Sales at Wingate by Wyndham Atlanta Galleria Center, responded to this review, 17 June 2014
Walter
Thank you for taking the time to post comments and feedback on Trip Advisor about your pleasure stay at our location in June 2014. Please feel free to stay with us in the near future.
Willis Blake DOS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wingate by Wyndham Atlanta Galleria Center

Property: Wingate by Wyndham Atlanta Galleria Center
Address: 2762 Cobb Pkwy SE, Atlanta, GA 30339-3125
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#71 Business Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Wingate by Wyndham Atlanta Galleria Center 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
• A great value, the Wingate by Wyndham is a highly bundled product that offers a great value for every dollar spent. • A hotel that recognizes each guest as a valued customer. • Our rooms are spacious, beautifully decorated comfortable and exudes a welcoming atmosphere. • Spacious suites offering privacy with separate living and sleeping areas. • Each room comes fully equipped with refrigerator, microwave, and coffee maker. • Iron, Ironing board, & safe. • Remote controlled televisions & on demand movies. • Free High - Speed Internet access in every room and suite, and Wireless internet throughout the building • Two phones with voice mail. • Free local calls. • Daily complimentary Hot Breakfast to start your day. • Complimentary USA today news paper delivered to your room every morning. • Recreational options featuring indoor swimming and hot tub and exercise room. • On site laundry facility at this location. • 24 – Hour Business center, equipped with Telephone, Computer, Fax machine and Copier. • Earn Points or Miles with Wyndham rewards. • Complimentary Shuttle service within a 3 mile radius. • Meeting facilities ideal for groups up to 160 people at this location. • Guest satisfaction guaranteed with our unconditional Assurance Guarantee. ... more   less 
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Also Known As:
Wingate By Wyndham Atlanta Galleria Hotel Atlanta
Wingate Atlanta Galleria Center

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