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Reviewed 19 February 2017

Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Willisblak, Front Office Manager at Wingate by Wyndham Atlanta Galleria/Ballpark, responded to this reviewResponded 3 March 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 February 2017

Date of stay: February 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Willisblak, Front Office Manager at Wingate by Wyndham Atlanta Galleria/Ballpark, responded to this reviewResponded 3 March 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 February 2017

The manager and Marsha spent time on the phone with me because I was trying to book a block of rooms for a dance competition. They were very accommodating and super friendly as was the rest of their staff when we arrived. The complimentary breakfast was perfect, hotel was clean, and the bed/pillows were very comfy. A few pieces of trash were left in the room but otherwise, it was clean. Fitness room only had 3 pieces but nice equipment though there's no tv. Be careful not to miss the turn BEFORE the hotel or you'll get stuck back on the interstate, like we did if you make the turn AFTER ifly.


Date of stay: February 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
1  Thank Danae B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Willisblak, Front Office Manager at Wingate by Wyndham Atlanta Galleria/Ballpark, responded to this reviewResponded 3 March 2017

Dear Ms. Danae B,

Thank you so much for taking the time to share your feedback.. I will definitely share this information with my entire staff. Also we are very thankful for the helpful feedback, that will definitely help us grow us grow as an establishment. The Wingate hotel is looking forward for to your next visit to Atlanta please feel free to contact us request.

Thanks

Tremeil Boone
Front Office Manager
Wingate by Wyndham

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Reviewed 17 February 2017

We stayed for two days, and I felt like I took my home with me. Everything was champagne taste at the cost of a good beer! Staff was great! Breakfast was fast and friendly. Thanks again for a perfect nights sleep

Date of stay: February 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
1  Thank J8082JBbarbaras
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Willisblak, Front Office Manager at Wingate by Wyndham Atlanta Galleria/Ballpark, responded to this reviewResponded 3 March 2017

Dear J8082JBbarbaras,

Thank you so much for all of your feedback. I will definitely share this information with my entire staff. The Wingate hotel is looking forward for to your next visit to Atlanta please feel free to contact us for any request.

Thanks

Tremeil Boone
Front Office Manager
Wingate by Wyndham

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2017

We stayed at this property because of a meeting I attended in the area. Our room was large and comfortable. The towels were nice and everything was clean.
The breakfast situation was a bit sketchy. There was no orange juice or any other fruit juice and we were told the truck hadn't come in yet! There were no apples, oranges just a few elderly apples with brown spots. Everything else was as expected so no complaints. I just don't know how poor planning resulted in such a basic breakfast element to be absent but management could have run out for a couple of gallons from the local grocery store.
It was a bit noisy at night (we were on the 3rd floor) and facing Cobb St.
I would stay there again if in the area.

Date of stay: February 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
1  Thank WaxhawGranny
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Willisblak, Front Office Manager at Wingate by Wyndham Atlanta Galleria/Ballpark, responded to this reviewResponded 3 March 2017

Dear WaxhawGranny,

Thank you for taking the time to give our business the Wingate by Wyndham Atlanta Galleria feedback. I apologize for the inconvenience you experienced while staying at our Wingate hotel. We do apologize for not providing better service when it came down to taking care of you.Our goal is to provide a level of service that requires diligent attention to detail and is a matter of constant reinforcement of our hotel. Once again, we are truly sorry for any inconvenience we caused you. If there is anything else we can assist you with in the future, please don't hesitate to call. We look forward to having you as our guest in the future.

Thanks

Tremeil Boone
Front Office Manager
Wingate by Wyndham

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