The location is great! However, the hotel is located near a large homeless gathering spot you must travel through to get to a MARTA station. They (the homeless) were not a bother to me but this might make some people feel uneasy. I walked by them 20 times and they were harmless. Security does keep them from entering the property. The general area around the hotel is guite bad looking and uninviting.
The staff were great and helpful when I had a number of problems! They fixed my keycard quickly when it did not work....security (24 Hour) got me towels early in the morning I needed the day I left (since no staff are present from 9pm to 9am).
When I asked housekeeping to come back later since I was still in bed, they didn't---thus, when I came back late I had no clean towels and the sheets had not been changed. Twice I did see two roaches. The room was generally clean but the headboard needed paint, and the carpet had cigarette stains. And although they did clean it, the elevator briefly smelled like urine inside.
I doubt I would stay here again and pay a little more for something better. I can say the staff does the best job they can...but the owner needs to take a serious look at making some changes!!!
Kill the bug problem and smells...improve the carpet...and have housekeeping and a desk clerk available at night and I would consider staying there again!!!
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- Also Known As:
- Savannah Suites Atlanta Hotel Atlanta
- Savannah Hotel Atlanta