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“Gem of a hotel, great location, superior service”

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Glenn Hotel, Autograph Collection
Ranked #52 of 174 Hotels in Atlanta
Certificate of Excellence
Cary, North Carolina
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Gem of a hotel, great location, superior service”
Reviewed 15 May 2014

Stayed with my daughter on a cheer competition weekend.

The Good: This hotel is right beside the CNN Center (and food court) and so convenient to the World congress center. From the start, we were greeted and made to feel at home by the friendly staff. The hotel is a boutique hotel and we loved the authentic decor.

The OK: There is nothing connecting the parking garage to the hotel entrance. It rained really hard several days we were there, and coming from the parking area into the hotel we got drenched, despite having an umbrella. Some sort of connecting covering would really be helpful to guests.

Areas that could be improved: The rooms were a bit small and the shower was a bit odd. I'm not sure that if I were travelling with other people outside my family that I'd feel comfortable taking a shower as there was not complete privacy.

All in all, we absolutely loved this adorable hotel and will stay again in the future. The fact that they take Marriott points is a real plus.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rtpbutterfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lukus K, General Manager at Glenn Hotel, Autograph Collection, responded to this review, 16 May 2014
Hello rtpbutterfly,
Thank you for providing such a wonderful recap about your visit to our hotel. We are so excited to see you rated us 5 out of 5! We hope you will return to see us on your next trip to Atlanta.
All the best,
Lukus
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718 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Atlanta, Georgia
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 May 2014

Great hotel in the heart of the city near Centennial Oplympic Park, CNN, Philips Arena and new Ferris Wheel. Awesome rooftop bar with custom cocktails and great view. Also close enough o walk to the Georgia World Congress Center, Aquarium and World of Coke. Excellent dining within blocks of the hotel. Easy access to interstates.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MPMRPH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lukus K, General Manager at Glenn Hotel, Autograph Collection, responded to this review, 16 May 2014
Hello MPMRPH ,
Thank you so much for the great review of the hotel. We appreciate the feedback and look forward to having you return on your next visit to Atlanta.
All the best,
Lukus
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DC
Level Contributor
188 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed 9 May 2014

I stayed at the Glenn while attending a conference at the Georgia Congress Center. Start with the location, which is excellent -- the Glenn is one block from Congress Center but it doesn't look or feel like a convention center hotel. Instead, the hotel has the feel of a medium-sized, well-renovated historic hotel. There's a lot of branding going on -- the Glenn Hotel / Autograph Collection. What does it all mean? Bottom line is that it's a Marriott dressed up like a boutique hotel. I was disappointed because I prefer true independents, but I found myself able to play along. The room was really nice with some swanky elements -- I had 2 flat screens, an attractive walk-in shower, a comfortable bed, and a great view of Olympic Park. Downtown Atlanta is not my favorite place to hang out -- it lacks personality and empties out at night -- the the Glenn represents a small oasis.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keithcu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lukus K, General Manager at Glenn Hotel, Autograph Collection, responded to this review, 19 May 2014
Hello Keithcu,
Thank you for your recent review. I was glad to hear the Glenn was able to provide the "oasis" you needed while in Atlanta. We look forward to welcoming you back on future visits.
All the best,
Lukus
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Cleveland, Ohio
Level Contributor
161 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 2 May 2014 via mobile

This hotel has a sort of classic feel with lots of wood, a warm lobby bar and a decent restaurant. It also has a rooftop bar which has great views of Olympic Park and the Ferris wheel.

I ate there three nights as I just did not want to go out. I was happy with all the selections and they had some very healthy choices(Tuscan kale salad for example).

In addition the bartenders were all very knowledgeable and the staff was uniformly cheerful and helpful.

Stayed May 2014, travelled on business
Helpful?
Thank Breach21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lukus K, General Manager at Glenn Hotel, Autograph Collection, responded to this review, 5 May 2014
Hello Breach21,
Thank you for taking the time to post your recent review regarding your experience at the Glenn hotel. We are thrilled to hear you enjoyed the hotel and were able to take in our rooftop bar and enjoy the sights of the city. We hope that in the future you will return to the Glenn for another fantastic experience.
Best,
Lukus Kindlesparker
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Savannah, Georgia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 May 2014

We stayed at the Glenn hotel for 2 nights in June 2013 while we were in Atlanta for a Braves game. I had stayed here previously several years before and was disappointed to find that hotel had not been well maintained, there were bleach stains on the carpet in the hallway, soap scum on the tiles in the shower stains on the bedroom curtains. Everything just looked worn and a little dirty.

I will say that the staff was friendly and the location is great. The bartender in the lobby bar was fantastic. It can get noisy on the higer floors with the roof top lounge (but you should expect that of any hotel with a lounge on the roof) we ate breakfast at the hotel restaurant and it was good and reasonably price.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sunshine649
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lukus K, General Manager at Glenn Hotel, Autograph Collection, responded to this review, 5 May 2014
Hello Sunshine649,
thank you for taking the time to write a review about your experience in 2013. I am happy to hear you had such a great encounter with our talented staff members. As it relates to your comments regarding the condition of the hotel, I wanted to inform you that the hotel has actually had extensive work done to the bathroom tile as well as the carpet throughout the building and it has enhanced the hotel tremendously. We do hope that you will take the chance to give us another try in the future. Please let us know if you come back and we will make sure to provide a wonderful Autograph Collection experience.
Best,
Lukus Kindlesparker
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Chico, California
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 April 2014 via mobile

This was a great place for our first time in Atlanta...located a block from CNN and downtown. The Marriott has redone this into a charming, classy respite at a reasonable price. Another big plus besides the very nice free wine, grilled veggies and cheese Happy Hour is the cool rooftop bar. We'll be back.

Stayed April 2014, travelled as a couple
Helpful?
Thank drive158blue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lukus K, General Manager at Glenn Hotel, Autograph Collection, responded to this review, 5 May 2014
Hello drive158blue,
Thank you for taking the time to post such a great review about your experience at the Glenn hotel! We are thrilled you were able to enjoy all the hotel has to offer. We would love to see you again on any return trips to Atlanta.
Best,
Lukus Kindlesparker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alpharetta
2 reviews
Reviewed 29 April 2014 via mobile

My birthday plans were thrown off by the sudden realization that the SKYLOUNGE was closed for a private event! Tip to management: make sure your staff understands/call center has alert which informs guests when rooftop lounge is closed. Also, when this does happen, act as if you care!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Duchess0427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lukus K, General Manager at Glenn Hotel, Autograph Collection, responded to this review, 5 May 2014
Hello Duchess0427,
Thank youfor your review. You are absolutely correct that we could have done a better job of informing guests when the Skylounge is closed for private parties. Please accept my apologies that it impacted your birthday event. If I can assist with anything in the future please let me know.
Best,
Lukus Kindlesparker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Glenn Hotel, Autograph Collection

Property: Glenn Hotel, Autograph Collection
Address: 110 Marietta St NW, Atlanta, GA 30303-2703
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#10 Spa Hotel in Atlanta
#33 Business Hotel in Atlanta
#38 Romantic Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Glenn Hotel, Autograph Collection 3.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Glenn Hotel, Autograph Collection Hotel Atlanta
Glenn Hotel Atlanta

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