To make this review short and concise....Front Desk Jasmine and Cherie were GREAT and the Ladies in the breakfast bar were fantastic....but once I got in my room my TV in the bedroom did not work and there were 2 roaches in my room when I was getting ready to leave.....I reported all of my issues to the night auditor and the General manager, Muctar, who in a very condescending tone stated that when he went up to the room he didn't see any roaches (I guess they were smarter than he thought, they left before he got there) and that he didn't know why the TV didn't work.....I called the general manager later that day to follow up, but he was very terse on the phone and basically he was rather unconcerned when I advised of the review I would give. He stated for me to do what I have to do.
The hotel is right next to the "Underground" which have some very questionable characters that constantly hang around the hotel......and don't be in a rush in the morning because they are subject to put your belongings in the wrong car and after they remove your belongings from the wrong car they realize they left something in the trunk, but oops the person has already pulled off and started their day....so if you want to see smart roaches, and questionable characters....then that is the place you would want to be!
- Official Description (provided by the hotel):
- As a premium, boutique downtown Atlanta hotel, we are perfect when traveling on business, planning a meeting or social event, or enjoying the area's best shopping, dining, and entertainment. Overlooking the breathtaking Atlanta skyline, the Fairfield Inn & Suites Atlanta Downtown is within walking distance of attractions such as the Georgia World Congress Center, the Georgia Aquarium, CNN Center, Centennial Olympic Park, and Georgia State University. Set in a historic building, our all-new hotel underwent a multi-million dollar transformation with 11 floors added to the a five-story structure originally built more than a century ago. We kept the historic exterior intact, and several elements within our hotel have been incorporated into our hotel's unique design including the original iron staircase located in the lobby. All of the rooms in the hotel feature marble-topped wet bars with microwaves and refrigerators, sleeper sofa, free WiFi, two LCD televisions, and deluxe pillow-top mattresses. ... more less
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- Also Known As:
- Comfort Suites Atlanta Downtown Hotel Atlanta