I was stranded in Atlanta when my connecting flight got canceled. Since all airport hotels were booked out due to many flight cancellations, I went to this Fairfield Inn and Suites. I must say that their staff and interactions with me were top notch. Although I arrived at 1am, they were quick to recommend take out and delivery food options nearby. They were very helpful in arranging transportation back to the airport.
The reason I did not give it a 5 star rating was due to the room. The first room I received had a broken heater. It was -9 degrees Fahrenheit outside with wind-chill and my heater only recirculated the already cold in-room air. But, a quick call to the front desk and within minutes they came up and brought me the keys to another room. Here, everything worked perfect. Bed was clean and comfortable, it was quiet, and all the amenities worked.
I had the included breakfast which was fresh and well staffed again, i.e. quickly cleaned and replenished. Again, the thing that made this hotel such a welcome respite from an unexpected layover was the super friendly, curteous and helpful staff.
- Official Description (provided by the hotel):
- As a premium, boutique downtown Atlanta hotel, we are perfect when traveling on business, planning a meeting or social event, or enjoying the area's best shopping, dining, and entertainment. Overlooking the breathtaking Atlanta skyline, the Fairfield Inn & Suites Atlanta Downtown is within walking distance of attractions such as the Georgia World Congress Center, the Georgia Aquarium, CNN Center, Centennial Olympic Park, and Georgia State University. Set in a historic building, our all-new hotel underwent a multi-million dollar transformation with 11 floors added to the a five-story structure originally built more than a century ago. We kept the historic exterior intact, and several elements within our hotel have been incorporated into our hotel's unique design including the original iron staircase located in the lobby. All of the rooms in the hotel feature marble-topped wet bars with microwaves and refrigerators, sleeper sofa, free WiFi, two LCD televisions, and deluxe pillow-top mattresses. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Suites Atlanta Downtown Hotel Atlanta