Stayed for 2 nights during a business conference and wished I had stayed elsewhere. The hotel itself is not in a nice area of Downtown Atlanta but pretty convenient to some of the bigger attractions Atlanta has to offer. The biggest downfall of this place was the shuttle service. Getting told the wrong shuttle time (being off by over 25 minutes) when on a schedule is completely unacceptable. It's one thing to be honest with how long the wait will be, but very rude when telling a guest false information. Other problems included only one elevator was operating the entire time which caused 5-10 minute waits. The other elevator was broken and remained untouched during my entire stay. In addition, there was times the staff at the front desk seemed unprofessional when assisting with a problem or concern.
I did enjoy the room and complimentary breakfast that was available during my stay. If you are a light sleeper though, be aware that the hotel is next to the MARTA station and the train horns may wake you up in the middle of the night which happened to me on both nights. The breakfast staff and housekeeping staff were very polite and always said "Good Morning" as I passed by. I did notice one morning however that there were no coffee lids available which prevented me from taking my coffee on the go that morning. Other than those things, I was pretty pleased with the size of my room and the breakfast choices each morning.
- Official Description (provided by the hotel):
- As a premium, boutique downtown Atlanta hotel, we are perfect when traveling on business, planning a meeting or social event, or enjoying the area's best shopping, dining, and entertainment. Overlooking the breathtaking Atlanta skyline, the Fairfield Inn & Suites Atlanta Downtown is within walking distance of attractions such as the Georgia World Congress Center, the Georgia Aquarium, CNN Center, Centennial Olympic Park, and Georgia State University. Set in a historic building, our all-new hotel underwent a multi-million dollar transformation with 11 floors added to the a five-story structure originally built more than a century ago. We kept the historic exterior intact, and several elements within our hotel have been incorporated into our hotel's unique design including the original iron staircase located in the lobby. All of the rooms in the hotel feature marble-topped wet bars with microwaves and refrigerators, sleeper sofa, free WiFi, two LCD televisions, and deluxe pillow-top mattresses. ... more less
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- Also Known As:
- Comfort Suites Atlanta Downtown Hotel Atlanta