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“Great location; good people.” 4 of 5 bubbles
Review of Hilton Garden Inn Atlanta Downtown

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Hilton Garden Inn Atlanta Downtown
Ranked #45 of 172 Hotels in Atlanta
Certificate of Excellence
Newcastle upon Tyne, England, United Kingdom
Level Contributor
92 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Great location; good people.”
4 of 5 bubbles Reviewed 4 January 2014

I stayed in the hotel for 15 nights. The breakfast was amazing and the staff were always helpful. The hotel was always warm no matter how cold it was outside. They have a real fireplace at the lobby. The parking charges are also not much, $20 for guests, no matter how long you are staying in the hotel. The Legal Sea food restaurant in the building, though can't be billed with the hotel directly, is an amazing place to eat.
Though people are friendly, it can sometimes get tricky with the front desk staff. I had some issues which took an hour to be sorted. Overall, a good place. Situated right next to Coca Cola world and the Aquarium.

Room Tip: High floors have an excellent view of the Ferris wheel in the Olympic park.
See more room tips
  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Anjana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review, 18 January 2014
We appreciate you sharing your experience with the Trip Advisor community. Having stayed with us for an extended period of time, it seems that you got to experience nearly every facet of our hotel. Please accept my apologies for the delay in resolving the issue you referenced. Our goal is to resolve issues as quickly as possible. I suspect that the issue you mentioned may have required a bit more research than usual, and in the interest of accuracy, the desk agents may have taken a bit longer than they normally would. Nevertheless, I'm grateful to have gotten the feedback from you.

Thank you again for allowing us to serve you. Have a great year!

Sincerely,

Harman Hall, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,513 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (210)
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Indiana
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 4 January 2014 via mobile

Short version: smooth check -in. 19th floor, small bathroom, no fan in bathroom =steamy mirrors. Bedding was super comfy! Large spaces to lounge in lobby and on floors of the hotel. We were there for a funeral so to keep everyone out if our room. Asked for extended check-out was granted with no need for explanation. Check was smooth!

Stayed January 2014
Helpful?
Thank Carla J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review, 18 January 2014
Thank you so much for sharing your experience. Please accept our condolences for your loss. I hope that you have an chance to stay with us again, under much happier circumstances. If we can be of service, please don't hesitate to call on us.

Sincerely,

Harman Hall, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

We stayed here for one night on a return trip to Nashville from Florida. Room was very comfortable, staff was excellent, breakfast was good and served in a great space overlooking the city. Beds were very comfortable and bathroom was nice with spacious stand-up shower. We utilized the laundry room while there to take care of some laundry from our Florida vacation. Very clean and new equipment. Pool and fitness center were nice although we didn't use either.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank islandhopper65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review, 18 January 2014
Dear Valued Guest,

Thank you so much for posting a review of your experience. We're glad to know that your accommodations met your expectations for our hotel. Should your travels bring you back to Atlanta, we'd love an opportunity to serve you again.

Warm Regards,

Harman Hall, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Forest Hill, United States
1 review
4 of 5 bubbles Reviewed 2 January 2014

Ideal location for family activities. Hotel is also within easy walking distance for attending Atlanta Hawks and Falcon games. CNN Center is 2 blocks away where one can find a number of choices to choose from for lunch.

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Harry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review, 6 January 2014
Thank you for posting a review of our hotel. We look forward to seeing you again on your next trip to downtown Atlanta!

Sincerely,

Harman Hall,GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Murrells Inlet, South Carolina
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

We were in town to visit the Georgia Aquarium. This hotel is definitely one of the closet. It is only like a block away. Our room had two beds. They were very comfortable and the linens were nice. The room was very clean! Our room looked out over the swimming pool. It was closed (which I knew at the time of booking the reservation). The food(room service) was good. We ordered twice. The staff(front desk, valet, bellman, room service, housekeeping) were all very friendly! I would definitely recommend this to all and will stay there again in the future! Below I checked excellent for kids activities. There are plenty of things to do in the area. If you plan on going to the aquarium buy your tickets ahead of time or at the hotel. If not the lines can be very LONG.

Room Tip: My mom was in room 916(one bed). It is a corner room. The view is great. I was in room 918(two bed...
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  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MISCMOMOF3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review, 6 January 2014
Thank you so much for taking time to post a review of your experience. We take pride in providing a quality experience to our visitors. We'd love to host you again on your next trip to Atlanta.

My sincere thanks,

Harman,GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louisiana
Level Contributor
60 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 1 January 2014

We booked this hotel in order to attend the chick-fill-a bowl game (gig 'em). It served our purpose well as parking is food, restaurants onsite (legal seafood) and nearby (max pizza) were terrific. What we didn't fully realize when we booked is how close the hotel is to downtown attractions. Georgia aquarium is literally across street and world of coke is in same park. Centeniial park is a block away. Downtown is clean and nice. We loved this location.

Room Tip: Our room overlooked world of coke. Very nice downtown view. The other side of hotel overlooks Georgi...
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  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NawlinsGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review, 6 January 2014
Dear Valued Guest,

Thank you very much for taking time to post a review of our hotel. I'm sure you had as much fun attending the bowl game as we did watching! The entire weekend had an air of excitement and we are glad to have been a part of it. We hope to see you next year during the playoffs!

In Service,

Harman, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roanoke, Virginia
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 31 December 2013 via mobile

We stayed here because it was very close to the aquarium and CNN center, two places we wanted to visit. The aquarium package rate was great and included 2 free adult breakfast bars (our kids ate free). The breakfast buffet had a lot of great choices. The hotel was clean and quiet and we loved staying there! The only disappointment was the size of the indoor pool; it seemed to be the size of two king beds and had about 15 kids in there each time we checked it out. Even our two kids said "no thanks." We would definitely recommend this hotel!

Stayed December 2013, travelled with family
Helpful?
Thank momtotwo2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review, 1 January 2014
Happy New Year! Thank you so much for allowing us to serve you during your visit to some of Atlanta's most popular attractions. I'm glad that you enjoyed your accomodations. I'm sorry to hear the pool was a bit to crowded to enjoy. We hope that your next trip will yield a different outcome. The outdoor pool opens in April; we hope you can make it back then. There's lot more to see in our beautiful city!

Warm Regards,

Harman, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Atlanta Downtown

Property: Hilton Garden Inn Atlanta Downtown
Address: 275 Baker St NW, Atlanta, GA 30313-1801
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotel in Atlanta
#40 Romantic Hotel in Atlanta
#47 Business Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Garden Inn Atlanta Downtown 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
Contemporary interior design with stunning aquatic murals in the hotel's guest room corridors. Enjoy our many services and features such as complimentary weekday USA Today, complimentary wireless high-speed Internet access throughout the hotel, Pavilion Pantry sundry and convenience mart, complimentary business center, in-room dining, valet service, ADA accommodations, safety deposit boxes, in-room safes, self and valet parking.Heated indoor and outdoor pool, game room, laundry room. ... more   less 
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Also Known As:
Hilton Garden Inn Atlanta Downtown Hotel Atlanta
Hilton Atlanta
Atlanta Hilton

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