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Hilton Garden Inn Atlanta Downtown
Ranked #45 of 173 Hotels in Atlanta
Certificate of Excellence
Fairhope
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good Stay”
4 of 5 bubbles Reviewed 21 July 2014

Staff was great, room was nice and clean. Pool/weight room area was excellent. Restaurant and bar (Legal Seafood) was busy, but the food was outstanding. Numerous other restaurants and bars right outside the doors. Walking distance to the Aquarium, World of Coke and other downtown attractions. Very accessible to almost any event in Atlanta due to its central location. Will definitely stay there again.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Junkaroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review, 30 July 2014
Dear Valued Guest,

Thank you very much for the wonderful review you gave us. We are glad to know that you were pleased with your accommodations as well as the location of the property. Legal Seafood is well known for having some of the very best seafood in town and their passion for food spills over into their wonderful service. I'll be sure to share your feedback with their General Manager and her team.

I'm happy to know that you'd love to stay with us again. Surely, you will be welcomed with open arms!

In Service,

Harman Hall, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,533 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Fort Walton Beach, Florida
Level Contributor
48 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

If you're used to spending higher dollars for convenience in large cities, then the Garden Inn was reasonable. It was directly across the street from the Georgia Aquarium and on the back side are some of the best restaurants in Georgia/USA, including Der Biergarten (already reviewed). The staff was quick and professional and met all our needs. The full buffet breakfast was not over-priced and had all the standard fare along with a short-order cook for those special egg/omelet requests. I would certainly go there again for any stay involving the aquarium, Coke museum, Olympic park, etc.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank rscott1220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review, 30 July 2014
Dear Valued Guest,

Thank you for taking time to share your feedback with us. Your review is sure to help future guests who want to know what our area is like. Der Biergarten is very popular among our travelers. The atmosphere was simply amazing during World Cup and our guests raved about how much fun they had.

There's no doubt that our omelets are great, but if I could make one recommendation, I would have you try our french toast! It's out of this world.

Perhaps you'll give it a try on your next visit. Thank you again for staying with us.

Safe Travels,

Harman Hall, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 17 July 2014

We chose this hotel because it was in the heart of downtown - within walking distance to the Georgia Aquarium, World of Coca-Cola, CNN, Georgia Tech and Centennial Park. Never needed our car once we arrived. Breakfast was hearty ($12.95pp) but kids 12 and under eat for free. Indoor and outdoor pool on the 7th floor was perfect after a day of sightseeing. Ms. Jean Marie at the front desk provided Southern hospitality with a smile and great information on places to eat, driving directions and help getting a minor repair made in our room. Highly recommend this location for ease of seeing the downtown area.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shannon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review, 30 July 2014
Dear Valued Guest,

Thank you so much for taking time to share your experience with us. We're very happy to know that the location allowed you and your family to enjoy all of the neighborhood's attractions. I'll be sure to pass along your comments to Ms. Jean. She'll be glad to know that you enjoyed her recommendations. As our most tenured Front Desk Team member, she is a great source of information for our guests, and we're proud that she's a part of our team.

We hope to host you again on your next trip to Atlanta. Thank you again for choosing us.

Sincerely,

Harman Hall, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Deltona, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 July 2014

Stayed here for the weekend of July 4th because of its proximity to Centennial park. Hotel staff was awesome. Manager on Duty was the best. Valet Parking manager was not. Valet Parking attendant burned out my clutch to the tune of $2500. I will never valet park my car again. I can give the hotel 5 stars, but I warn everyone not to allow the valet service access to your vehicle if you drive a manual transmission.

  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank lhollandwsc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review, 29 July 2014
Dear Valued Guest,

Thank you for sharing your feedback with us. I'm glad to know that you enjoyed your interactions with the staff and the manager of duty. I must admit that your comments about one of the valet attendants causing extensive damage to your vehicle was very concerning. Our valet parking area begins only one level above the hotel entrance. With such a short drive, damaging a clutch would require substantial effort (and ill-will) neither of which I would suspect based on our mission to provide our guests with a stellar hotel experience from start to finish. Rest assured that every valet attendant is well trained to operate both manual and automatic transmissions on the vast majority of automobiles - including luxury brands like Mercedes Benz, Ferrari, Audi and Porsche.

Please feel free to contact me on my direct line to discuss this issue further. I can be reached at 404-704-8042.

Warm Regards,

Harman Hall, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 15 July 2014

I stayed at the Hilton Garden Inn Atlanta Downtown for a weekend following a business trip.
The hotel is perfectly situated for the main Atlanta attraction : Aquarium, CNN and World of Coca Cola.

I had one of the city view rooms with great views over the Aquarium and the rest of the city. The room was simple but very comfortable.
The hotel has a swimming pool, which was very good with the hot weather! There are also some good restaurants around.

Staff were also very helpful for giving sightseeing advice.

I would definitely stay there again if I ever go back to Atlanta.

  • Stayed June 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank c_sh29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review, 29 July 2014
Dear Valued Guest,

We're glad to know that your experience would lead you to return for a second visit. Service is a labor of love and our gratification comes from feedback like yours. Thank you for allowing us the pleasure of serving you during a weekend of fun following your business trip.

Warm Regards,

Harman Hall, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Carolina
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 13 July 2014

We stayed at HGi for one tight on a groupon vacation to Atlanta! If you dont already have discount tickets the City Pass is the way to go! Google it!
The hotel is nice and clean. The room was great. We stayed in 1012 and the view of Centennial Olympic Park and all the highrises. The halls are even somewhat aquarium themed with huge wall coverings, but tastefully done.
Within walking distance to eating, aquarium, world of coke & park.
We chose the non valet parking and was very satisfied. save yourself the money. The hotel also let us stay parked ther while we toured the georgia aquarium across the street. yourdaily rate ($22) is for 24 hours of parking; we checked in at 5 pm and left at 530 the next day after the aquarium and eating with no problem.
Johnny Rockets & Legal Seafood are on site and amazing!
Definitly visit Hello Atlanta across the street for souvineers andcheaper than hotel snacks and drinks.
There was a concert in the park the night we stayed & Could hear it from our room, but it was over at 11 and didnt bother us.
Views from the pool deck are amazing. Indoor and outdoor pools are both clean and nice!

Room Tip: for a view, definitly worth the money. anything on the 10th floor is beautiful!
See more room tips
  • Stayed May 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank MrsJenniferToney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review, 29 July 2014
Dear Valued Guest,

Thank you for taking time to share your experience with the Trip Advisor community. I'm glad to know that you enjoyed the aesthetic of the hotel and the location of your guest room. With so many wonderful attractions in the area, many guests find the hotel wonderfully located for visitors to park and walk the area. On the higher floors, the view from your room makes the convenience of the location more apparent. It's great to know that you enjoyed both our facilities and the surrounding area.

We hope to host you and your family again soon!

Sincerely,

Harman Hall, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Simpsonville, South Carolina
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 11 July 2014

Great location to Centenial Park and all the major downtown attractions. You can easily walk to the Georgia Aquarium in 3-5 mintues. There is a nice variety of restaurants in close proximity in all budgets. We used the valet parking to allow us in and out parking privledges for just a few extra dollars. However, we were surprised at how conveniently located the hotel was and never needed to get the car out. The staff was extremely friendly and information. We enjoyed the use of the outdoor pool and hot tub, but after a few hours in the sun we were thankful for the indoor pool. There was plenty of seating available both times we went to the pool. The showstopper was the breakfast. It is a buffet. However, there are several items that are made to order such as omlettes, french toast, pancakes. There were a variety of meats, grits, fresh fruits as well as items had you will traditionally find at breakfast buffets. Our waiter was grat about running and getting additional drinks and food items off the buffet line for us. Kids eat free with paying adult which brought the price down. But the breakfast was so incredibly good, my family is asking to return just to stay and have breakfast the next morning!! The staff honored our request for a high floor and room facing Centenial Park. I had to unexpectly return to the room just prior to fireworks on the 4th of July. I think I had a better view than everyone in Centenial Park. Even though it was a busy weekend, everyone we encountered was very helpful and informative; the hotel was always immaculate.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank MEKA221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review, 29 July 2014
Dear Valued Guest,

Thank you for allowing us the pleasure of serving you. We were thrilled to know that you enjoyed for visit with us during the busy holiday weekend. With all the activity in and around the hotel, we did our very best to put a strong focus on making sure every guest felt appreciated and welcomed. It's good to know that you felt the love!

I'll be sure to pass along your sentiments about your breakfast experience to the breakfast team. They are very passionate about their work and will be happy to know that it made an impression.

Thanks so much for staying with us. We hope to have an opportunity to serve you in the near future.

Warm Regards,

Harman Hall, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Atlanta Downtown

Property: Hilton Garden Inn Atlanta Downtown
Address: 275 Baker St NW, Atlanta, GA 30313-1801
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotel in Atlanta
#40 Romantic Hotel in Atlanta
#47 Business Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Garden Inn Atlanta Downtown 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
Contemporary interior design with stunning aquatic murals in the hotel's guest room corridors. Enjoy our many services and features such as complimentary weekday USA Today, complimentary wireless high-speed Internet access throughout the hotel, Pavilion Pantry sundry and convenience mart, complimentary business center, in-room dining, valet service, ADA accommodations, safety deposit boxes, in-room safes, self and valet parking.Heated indoor and outdoor pool, game room, laundry room. ... more   less 
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Also Known As:
Hilton Garden Inn Atlanta Downtown Hotel Atlanta
Hilton Atlanta
Atlanta Hilton

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