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“Our stay at Wyndham Atlanta Galleria”

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Wyndham Atlanta Galleria
Ranked #52 of 173 Hotels in Atlanta
Greensboro, North Carolina
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Our stay at Wyndham Atlanta Galleria”
3 of 5 bubbles Reviewed 4 July 2014

We stayed at the Wyndham Atlanta Galleria June 28 through June 30, this hotel in Atlanta Georgia is very nice. Let's start with our arrival, when we arrived at the hotel there must of been a huge events going on, because the hotel parking lot was extremely packed. The staff was very friendly very prompt and always had a smile on their face, the rooms are you newly remodeled they are really nice except for the roaches we had in our room, yes I said roaches. We were very surprised considering how nice the hotel is. When we addressed the roach problem to the front desk they were very very helpful and very concerned, they immediately moved us to another room on the "executive floor" and gave us a complimentary breakfast, a complementary movie, and was very apologetic. I was extremely shocked by the roaches that we saw in our room due to the Wyndham Hotel chain is considered to be very nice. Everything else was great, I personally do not think I will be staying here again I don't do any type of bugs especially when I'm supposed to be on a romantic getaway with my fiancé.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank msbrandy78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parwiz A, Front Office Manager at Wyndham Atlanta Galleria, responded to this review, 7 July 2014
Thank you for your comments from your recent stay with us at the Wyndham Atlanta Galleria. We were happy to have you stay with us during your visit in Atlanta and especially delighted to hear that our front desk staff provided you with prompt and friendly service. Our hotel is bug free, however I will review your comments with our Dir. of Housekeeping to ensure our guest rooms are properly inspected before it is given to our guests. We truly appreciate your business and hope you will give us additional opportunities to serve your needs and exceed your expectations.
Best Regards,
Parwiz Azim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,069 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
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English first
London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 1 July 2014

I must say, the staff were one one of the best things about this hotel. From the receptionists, to the chef, to the restaurant manageress Nicole, to the driver of the free shuttle service- all were so courteous, helpful and had some amazing stories to share. Having stayed for twelve nights, this was ample time to observe any shifts in quality- and there was none. Overall a happy stay!

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank L J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parwiz A, Front Office Manager at Wyndham Atlanta Galleria, responded to this review, 7 July 2014
Thank you for your kind comments regarding your stay at the Wyndham Atlanta Galleria. The team members that you mentioned our Chef, Nicole, our Drivers and receptionists are hospitality professionals and frequently recognized by guests for their outstanding service. We will recognize them internally through our count on me program. We strive to provide each guest with world class service and our newly renovated rooms and are pleased you enjoyed your time here at Wyndham Atlanta Galleria. We hope to have the pleasure of having you back soon!
Sincerely, Parwiz Azim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 July 2014

This is our 3rd reunion in this hotel, each year it has gotten better. The service was excellent...Kristy was very hands on, she was there until the reunion ended. Thanks again Wyndham for having Kristy as part of your team. See you next reunion.

Room Tip: Reserve the Parlor Suite
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aquannetta G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parwiz A, Front Office Manager at Wyndham Atlanta Galleria, responded to this review, 7 July 2014
Thank you for your kind comments regarding your stay at the Wyndham Atlanta Galleria. The team member that you mentioned Kristy is hospitality professional and frequently recognized by guests for her outstanding service. We will recognize her internally through our count on me program. We are very glad to hear that you enjoyed your stay with us. Thank you for your business and we look forward to hosting you in the future again.
Sincerely, Parwiz Azim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 June 2014 via mobile

We had a pleasant stay. Everyone was friendly amd setvice was great. Both our rooms were clean and well kept.

Free parking, lots of food places too. They have a complimentary shuttle that drops you off and picks you up within a certain radius.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bpatel2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parwiz A, Front Office Manager at Wyndham Atlanta Galleria, responded to this review, 7 July 2014
Many thanks for sharing your feedback regarding your stay at the Wyndham Atlanta Galleria. Our goal is to provide an excellent service to all of our hotel guests and we are very glad to hear that our team provided you with great customer service. We appreciate your recognition of our free parking and our courtesy hotel van. Thank you again for your feedback and hopefully, you will be able to return soon to our hotel.
Best Regards,
Parwiz Azim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingsport, Tennessee
Level Contributor
345 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed 30 June 2014 via mobile

Stay here last night after a long flight. This place is very nice. The hotel is clean, the hallways, restaurant and our room was clean. The bed, pillows were higher than average for hotel as well as the towels. This is a hotel we would stay at again.

Stayed June 2014, travelled as a couple
Helpful?
Thank Eugene F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parwiz A, Front Office Manager at Wyndham Atlanta Galleria, responded to this review, 7 July 2014
Dear Eugene,

We are extremely happy to learn that you had a wonderful time during your visit to Wyndham Atlanta Galleria. We appreciate your recognition of our hotel guest rooms and our restaurant. It is thrilling to hear from guest like you! Thank you for making our Wyndham your home away from home.
Sincerely,
Parwiz Azim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Atlanta Galleria

Property: Wyndham Atlanta Galleria
Address: 6345 Powers Ferry Road NW, Atlanta, GA 30339
Phone Number:
Region: United States > Georgia > Atlanta > Cumberland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Best Value Hotel in Atlanta
#41 Business Hotel in Atlanta
#46 Romantic Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Wyndham Atlanta Galleria 3.5*
Number of rooms: 296
Official Description (provided by the hotel):
Wyndham Hotels is proud to announce its newest addition to Atlanta. The Wyndham Atlanta Galleria. Situated in the heart of Metro Atlanta's most desirable business, shopping and restaurant district, the Galleria area. Ideally located inside the perimeter within minutes to Perimeter Mall, Buckhead/Midtown and Cumberland Mall. Featuring complimentary shuttle to MARTA and anywhere within a 5 mile radius (why drive and look for parking). Free parking on site. 24 Hour business center and fitness center. Chattahoochee Grill open for breakfast, lunch and dinner features Starbucks coffee. Indoor/Outdoor heated pool. Guestrooms feature oversized desk, task lamp, Herman Miller ergonomic chair, iHome, two-line speakerphone with voicemail ... more   less 
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Also Known As:
Crowne Plaza Atlanta
Crowne Plaza Hotel Atlanta

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