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“Pleasant, clean and great food at in-hotel restaurant.”

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Embassy Suites by Hilton Atlanta - Galleria
Ranked #43 of 173 Hotels in Atlanta
Indianapolis, Indiana
1 review
“Pleasant, clean and great food at in-hotel restaurant.”
4 of 5 bubbles Reviewed 1 June 2010

Great place with great food in the on-site restaurant/bar. Had a problem with double-booking because of plan change...however, Embassy Suites quickly, efficiently, and politely took care of the problem and refunded the double-booking.

  • Stayed April 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank reviewer013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2815, Director of Sales at Embassy Suites by Hilton Atlanta - Galleria, responded to this review, 3 June 2010
We're so glad you had a great stay with us! Thanks very much for the positive comments on our restaurant, and I'm glad our front desk resolved your double booking issue to your satisfaction. Reviews help us improve and are a great testimony to other travelers who may be considering our hotel when in Atlanta. We hope to welcome you back sometime soon!
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1,138 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
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English first
Asheville, North Carolina
Level Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 24 May 2010

The room was large and comfortable. The bathroom had good water pressure and plenty of hot water. There was no ventilation in the bathroom so the paint was starting to peel off the ceiling. The service was mostly friendly and helpful. We had some problems with the room cards not working but nothing major. The Internet service was a little expensive but parking and breakfast was free. The location was great, with food, shopping and theater all within walking distance. It had an indoor pool and the workout area was nice. It is not a resort but does have everything I need for businesses travel.

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Dealsnphotos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2815, Director of Sales at Embassy Suites by Hilton Atlanta - Galleria, responded to this review, 27 May 2010
We greatly appreciate your positive review of the Embassy Suites Atlanta Galleria! Your positive experience review will be used by others to influence their choice of hotel in the Atlanta area. We are glad you found our location to be convenient, rooms spacious and are service good. More importantly, your feedback will help us improve in some areas as well. Again, thank you very much, and we look forward to welcoming you back next time you are in Atlanta!
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Atlanta, Georgia
1 review
5 of 5 bubbles Reviewed 24 May 2010

We had extended family come in for my daughter's graduation and also held a celebration buffet dinner at the hotel. I've always liked the open floor plan of Embassy Suite hotels for group celebrations. Although we didn't reserve a block of rooms, the staff was very helpful in getting us all (7 rooms) on one floor, making it easy to visit with each other. Every room being a 2-room suite also made this a lot of fun. The complimentary full breakfast and Happy Hour (Manager's reception) every day was worth an easy $30 of the room fee! The atmosphere was very friendly, relaxed and accomodating. In addition, the banquet celebration went without a glitch, thanks to a helpful and efficient staff. Definitely a great experience that we'd love to repeat for another occasion.

  • Stayed May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank client89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2815, Director of Sales at Embassy Suites by Hilton Atlanta - Galleria, responded to this review, 25 May 2010
Thank you so much for your very positive review! We are glad we were a part of your family's special celebration. We look forward to welcoming you and your family back next time you are in the area. Thanks again!
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Boulder, CO
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 6 May 2010

This must be an old property and it feels like it. My main issue was the room itself. The lock was broken on the door with the deadbolt frozen in lock position. The picture in the bedroom was gone exposing screws and hooks. Really! The slowest so called High Speed Internet I've seen in months. Old furniture, stains in the carpet. What is the problem,
folks?

Stayed May 2010, travelled on business
Helpful?
Thank mimsw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2815, Manager at Embassy Suites by Hilton Atlanta - Galleria, responded to this review, 10 May 2010
Thank you very much for your feedback on your recent stay. Although our hotel went through an extensive renovation in 2008, we are sorry that your room did not live up to your expectations, and your feedback will definitely help us continue to improve.
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Greensboro, Georgia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 May 2010

The staff was extraordinary in their desire to please and make sure we were comfortable and had everything we needed. The room was quiet with a luxurious bed and lovely sitting area.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank smanwaring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2815, Director of Sales at Embassy Suites by Hilton Atlanta - Galleria, responded to this review, 10 May 2010
Thank you very much for your positive feedback on your recent stay. We are glad you enjoyed both the facilities and the great customer service from our staff. We hope you will stay with us again when your travels bring you back to Atlanta!
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London, ON
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 22 April 2010

Stayed at this hotel on our way to Florida. Convenient to I-75, this hotel is located real close to a fair bit of shopping, something for everyone. We didn't get in the car to check out the dinner options, but walked over to the mall and ate at PF Chang's.

The person at the front desk had us all set to go quickly, but then ran into a problem with the printer. After a few minutes of trying to get the paperwork to print, he sent us on our way. I have always been partial to atrium style hotels, so entering this one was a nice treat.

When we got to our room, it was a mixed bag. The carpeting appeared to be quite dated, and there was a smell that I think was some kind of cleaning supply, but it wasn't so strong that it didn't escape notice after a little while. The bed was comfortable, and the breakfast the next morning was good. We were there at 7 am so that we could hit the road early, so we did not have to deal with the lines. To their credit, they do have signs in the elevators warning about long lines at certain times on the weekends.

The place was full of kids, and Saturday seemed to be a party in the atrium, but on the third floor, and the bedroom being away from the door, we really didn't hear anything.

I would say we would stay here again.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bluefan75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2815, Director of Sales at Embassy Suites by Hilton Atlanta - Galleria, responded to this review, 26 April 2010
Thank you very much for taking the time to write a review on the Embassy Suites Atlanta Galleria. Your feedback is important in our efforts to continually improve. We are glad you found the hotel to be convenient and that you were well cared for during your stay. We hope we can be of service to you in the future the next time you are in the Atlanta area!
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Simpsonville, SC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 April 2010

The hotel is conveniently located to the interstate. Check-in was quick, the staff was friendly, and most importantly, the hotel was clean! The area is very nice with a variety of shops and restaurants. I had to leave the hotel at 11PM to pick up my children from a concert downtown. We returned to the hotel around 12:30AM. I felt safe going to and from my car at that time of night/early morning. I will definitely stay at this hotel next time I plan an overnight visit to Atlanta!

  • Stayed April 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Klinkster91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2815, Director of Sales at Embassy Suites by Hilton Atlanta - Galleria, responded to this review, 26 April 2010
Thank you so much for taking time to send a review on your stay with us! We're glad you found our hotel to be convenient, clean, and above all safe! We look forward to welcoming you back the next time you are in the Atlanta area!
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Additional Information about Embassy Suites by Hilton Atlanta - Galleria

Property: Embassy Suites by Hilton Atlanta - Galleria
Address: 2815 Akers Mill Road SE, Atlanta, GA 30339
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Romantic Hotel in Atlanta
#53 Family Hotel in Atlanta
#64 Business Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Atlanta - Galleria 3.5*
Number of rooms: 261
Official Description (provided by the hotel):
At the Embassy Suites Atlanta Galleria, you'll wake up every morning to a delicious and complimentary cooked-to-order breakfast featuring our signature omelets. At night, be sure to stop by our Evening Reception to mingle with other guests and enjoy complimentary cocktails and snacks.We are conveniently located across from the Cobb Galleria Centre, perfect for business travelers and leisure travelers looking to attend shows at the Cobb Energy Performing Arts Center. With easy access to many highways, getting to local area attractions is a breeze! Our hotel features spacious suites with separate living and sleeping areas, 2 televisions, refrigerator, microwave oven, coffee maker, ironing board and iron, and work desk with two telephones and data port. Stay in touch during your stay with complimentary Internet access. Make the Embassy Suites Atlanta-Galleria hotel your home away from home while visiting the Atlanta, GA area! ... more   less 
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Also Known As:
Embassy Suites Hotel Atlanta
Embassy Suites Atlanta
Atlanta Embassy Suites
Embassy Suite Atlanta Galleria Hotel

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