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“Great for Business and family”

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Grand Hyatt Atlanta in Buckhead
Ranked #18 of 173 Hotels in Atlanta
Certificate of Excellence
GreenLeadersPlatinum level
Melbourne, Florida
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great for Business and family”
5 of 5 bubbles Reviewed 10 November 2011

I stayed here on a business trip and the place was great. I was able to take the MARTA from the airport (a bit of a distance, but not terrible), which was a great way to save on parking. The hotel is just a few short blocks from the station, and there are a lot of great restaurants within walking distance as well.

The hotel itself had everything you would need, proximity to restaurants, a good restaurant in the hotel, gym with sauna, pool, bar, etc. Very friendly staff as well. Would definitely stay again.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank paulmguf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 14 November 2011
Thank you for the great comments. We are so pleased that you enjoyed your recent stay and we hope to see you return again soon.
Sincerely,
Grainne McClain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,809 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (233)
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English first
Greenwood, Mississippi
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 6 November 2011

Terrible experience.

First you book a deal thinking you got a good deal for a 4 stars hotel. Then you get there to sign in, the first thing they ask you, would you like to self parking or vale parking? self parking is $20 and vale is $30. Oh by the way are you going to use the internet?, sure! it will cost you $10 a day. Right there you realize that the price is jacked up by $30 to $40 a day.
Now the hotel is nice, no doubt about that. How about the rooms? not really, too small for american size! (if this was Paris or London, one would understand, but for god sake this is America, we still have Space, and we value space). How about comfort. Absolutely not. they have the most worthless mattresses you ever had to sleep on in a 4 stars hotel. Kid you not Motel six mattress is much comfortable than theirs. You lay down, you butt sinks in and your head and feet pucker up, the next morning you wake up like you have been beaten up all night.
For the money you will end up paying, I strongly advise you to look somewhere else.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank emilzola01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 14 November 2011
We are truly sorry that you did not enjoy your recent stay. Pleae be assured that your experience is not typical and we would really like to follow up with you in person. We are very up front about charging for parking and internet and are very competitively priced for the area when you compare all the four and five diamond hotels. We are sorry that the bed did not meet your needs.
Pleae feel free to contact us anytime.
Sincerely,
Grainne McClain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asheville, North Carolina
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 November 2011

After spending three nights at the Grand Hyatt, I didn't want to leave Buckhead. First class service from the moment I arrived.Beautiful hotel, nicely appointed rooms, great bar and restaurant. The attentive, friendly, knowledgeable staff made the stay even better. An easy walk to Lennox Mall, shopping centers, and dining. Watch out Ritz-Carlton!

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank ncsmokes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 4 November 2011
Wow, thank you for the great comments, we are really proud of our hotel and staff and are glad that you got to experience it. We hope to see you again soon.
Sincerely,
Grainne McClain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Virginia
Level Contributor
84 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed 1 November 2011

My husband and I visited Atlanta for a beautiful early fall weekend. This hotel is very well located. It's perfect for Buckhead, Virginia Highlands, and downtown. While this is an enormous hotel, it seems to be well maintained. I was impressed with the size of our room. I thought the bathroom was quite large and seemed recently renovated. The bed was very comfortable. We slept very well and didn't have any problems with noise. The housekeeping staff seems to be doing a great job. I liked having a room that faced Peachtree with a great view of downtown. The staff was very friendly, especially the valets who were very courteous and welcoming. This is a great place to stay in Atlanta.

  • Stayed September 2011, travelled as a couple
    • Value
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Helpful?
Thank jechath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 3 November 2011
We are so pleased that you enjoyed your recent stay. You are correct, we just completed a full renovation in 2010 and are really proud of our new and spacious rooms. We look forward to your next visit.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 31 October 2011

What a great spot to stay and play. It is right in the middle for Buckhead and close to everything.

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
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Helpful?
Thank ShelleyATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 3 November 2011
We are pleased that you discovered our wonderful hotel and hope that this will be your first of many stays with us.
Sincerely,
Grainne McClain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beverly Hills, California
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed 30 October 2011

Buckhead is suppose to be the high end homes, luxury shopping, restaurants. The hotel is very central in location, so many shopping and restaurants are walking distance. Traffic can be a problem in Buckhead. Room was clean and had enough room to walk around. Had a downtown view but with bunch of big shopping centers and parking lots all around the hotel, the view was not impressive in the "upgraded" room. Bed was old, Sqeaky, and uncomfortable. The curtains didn't block out light enough in the morning. Over all, the hotel is nothing but average with bad bed & curtains. I don't think I'll use this hotel (or much of any Hyatt anymore), but if you don't have much of other choice (which I doubt since all the nice hotels are nearby) I guess this would be an ok place for a night in transition to elsewhere...

  • Stayed October 2011
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Lov2bParisian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Street, Michigan
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 29 October 2011

We stayed at the Grand Hyatt Atlanta in Buckhead on our way to Walt Disney World. Our stay was brief, just a place to rest our head for the night; however, in a very short time a very good impression was made. While the room itself was not as spacious as the impression given by the photos, everything was very clean and all standard amenities that one would expect at a Hyatt were readily available. I should note that while a mini-fridge was in the room, it was not stocked but instead available for the traveler's own refreshments. What we enjoyed most about this hotel was the extreme kindness of the staff towards our young nieces. This was their first experience staying at what they termed, "a fancy hotel" and, at first, they felt quite uncomfortable. Their discomfort was soon put to rest by all of the positive attention that they recieved from the staff. When a staff person found out that we were on our way to Disney, he or she made quite a big deal about this, sharing in our nieces' excitement. I cannot say much more about this hotel due to the shortness of our stay, but based on the cleanliness and the great attitude of the staff, I do not hesitate to recommend it.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoveJBM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 31 October 2011
We are so glad that you and your nieces got a chance to stay at our hotel and that the experience was a great start to your vacation. Our goal is to satisfy all our travellers needs whether they are a business traveller or families such as you. We hope you enjoyed the rest of your trip and look forward to seeing you on the return journey.
Sincerely,
Grainne McClain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Atlanta in Buckhead

Property: Grand Hyatt Atlanta in Buckhead
Address: 3300 Peachtree Road Northeast, Atlanta, GA 30305
Phone Number:
Region: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Atlanta
#4 Romantic Hotel in Atlanta
#9 Luxury Hotel in Atlanta
#13 Business Hotel in Atlanta
#16 Family Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hyatt Atlanta in Buckhead 4*
Number of rooms: 438
Official Description (provided by the hotel):
A tranquil retreat within a vibrant urban setting. ... more   less 
Reservation Options:
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Also Known As:
Grand Hyatt Atlanta In Buckhead Hotel Atlanta
Hyatt Atlanta In Buckhead
Grand Hyatt Buckhead
Atlanta Hyatt

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