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“ENJOYED OUR "STAYCATION"”

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Grand Hyatt Atlanta in Buckhead
Ranked #16 of 173 Hotels in Atlanta
Certificate of Excellence
GreenLeadersPlatinum level
ATLANTA
Level 4 Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“ENJOYED OUR "STAYCATION"”
Reviewed 5 January 2012

Normally we travel for the holidays, but this year we decided to stay in Atlanta. So to make things more interesting/fun, we reserved a room in Buckhead for the weekend. We reserved our room through hotwire and got an AWESOME deal. Will definitely use it again! The location was GREAT! We were in the center of everything. Great shopping and restaurants. We were able to wrap up our last minute Christmas shopping and even got some great things for ourselves. The hotel was very nice. The bed was super comfortable. The view of the Atlanta skyline at night was awesome. The only problems we encountered were 1) Not having enough wash cloths the first night and 2) The trash from food we ordered in was not taken out. Overall, it was an awesome "staycation" and we'll probably make this a tradition for random holidays!

  • Stayed December 2011, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank KEECHAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 9 January 2012
Thank you for taking the time to share your comments about your recent stay. We are so glad that you enjoyed your staycation and look forward to seeing you for the next one. You are right, our location makes us ideal for these little breaks.
Thanks again,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
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  • Value
  • Cleanliness
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Birmingham, Alabama
1 review
Reviewed 1 January 2012

I stayed here New Year's Eve weekend and loved every minute of it. Check in and check out were very quick and easy. The staff was all very friendly and helpful. My one "complaint" is that the walls are very thin. You can hear everything in the halls and it woke me up from my sleep a few times. Also, the business center was a bit overpriced. They charged $5 to use their computer for 10 minutes and charged a fee of $1.00 per printed page (B&W). Other than that, great hotel and great location!

  • Stayed December 2011, travelled with friends
    • Value
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    • Sleep Quality
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Helpful?
Thank Bindiya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, TX
Level 4 Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 January 2012

Stayed here recently using their "Holiday Rate" which was a great deal. Beautiful, comfortable hotel in a great shopping area of Buckhead.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank srh615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 4 January 2012
Thanks for the the great comments, we are glad you enjoyed your stay. See you soon.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belleair, Florida
Level 5 Contributor
60 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 31 December 2011

In a nutshell, this is what you'd hope for, and expect - an excellent hotel. The location is in the heart of Buckhead, just blocks away from Lenox Mall and Phipps Plaza, so as others have rightly noted, restaurants and shopping are plentiful, as are metro stops and major highways (85 and 400) for those interested.

For the property itself, service was superb, rooms were pleasantly appointed and spotlessly cleaned, and the business center provided needed my internet access quickly and without a problem. There were fees, though.

It may be helpful to note that there is exterior renovation taking place, and the noise is noticeable. Yet, it stopped promptly at 5pm, as the front desk personnel had informed us. Not a big deal!

Also, as a Buckhead property, parking fees weren't surprising, but the fees of $30 for valet, and $20 for self-parking, should be known. (And as I'm cheap, I opted for the self-park, which by Atlanta standards, was a good walk away, though by NYC standards, it was close!)

Otherwise, for a good local breakfast, try the White House, just a mile down Peachtree, or the Original Pancake House, 3-4 miles down Lenox!

  • Stayed December 2011, travelled with family
    • Value
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Helpful?
1 Thank jhcewc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 4 January 2012
Thanks for taking the time to share your feedback about your recent stay. We are so glad that you were able to enjoy the hotel and the area, we really appreciate all your kind words and hope to welcome you back soon.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 6 Contributor
142 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 24 December 2011

Hotel is a little tired. The lobby bar was under construction so not available and noisy to boot! Rooms are ordinary and do not have minibars. Hotel does not deserve its 4-star rating.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank Gana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 29 December 2011
Thank you for you comments regarding your recent stay. We are sorry that you did not enjoy our hotel to its fullest. We did have a full rooms renovation in 2010 and as you mention we are working on our lobby area currently in an effort to improve even more. Renovations are necessary and can be a little intrusive but hopefully you were still able to enjoy the surperior service we offer. We would like to welcome you back soon for a future stay and know that you will enjoy it more.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lawrenceville, Georgia
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 December 2011

My 5 rating for value is biased since I was able to get this hotel through Priceline on a Sunday evening:0) The location of this hotel can simply be described as a shoppers paradise. If staying here, keep in mind, internet service and parking are not free:(
However, everything else was splendid! I am big for customer service and if you are too, this is the place to find it! Everyone at this hotel was on the same accord as far as customer service was concerned. There is a young man named, Tes who I hope you have the pleasure of meeting. Tes can easily make you feel as if you are a personal guest in his own home, he is so passionate in making you feel comfortable, and informing you of all the services that are available to you during your stay.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cenzsami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 29 December 2011
Thank you for all the great comments. Its true we do charge for some extra services but this is comparable to the other hotels in the area and we advertise all the rates on our website. We hope to see you back again soon.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Level 5 Contributor
54 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 21 December 2011

The check in process was fast and very friendly. When I got to my room, I noticed that the room was heavily scented. I wasn’t sure if it was cleaning supplies used in the carpet or febreeze used on fabrics, but it was strong… I thought that I would get used to it, but after a couple of hours, my throat and nose were burning. I called downstairs to ask if all rooms were this scented & they immediately moved me to a hypo-allergenic room with no scents used in the cleaning process. There was also an air purifier…. SO great! Such a fast response!
Very pretty hotel in an ideal location. Walking distance to shopping and restaurants…

  • Stayed December 2011, travelled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank stephanie p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 29 December 2011
Thank you for the nice comments and we are glad that we were able to solve your issue so easily. We do offer these Allergy Friendly rooms permanently for just a nominal up charge. Please request one going forward and we will make sure you always have a pleasant stay, simply ask for a Respire room.
See you soon.
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Atlanta in Buckhead

Property: Grand Hyatt Atlanta in Buckhead
Address: 3300 Peachtree Rd NE, Atlanta, GA 30305-2411
Phone Number:
Region: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Atlanta
#4 Romantic Hotel in Atlanta
#9 Luxury Hotel in Atlanta
#13 Business Hotel in Atlanta
#16 Family Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hyatt Atlanta in Buckhead 4*
Number of rooms: 438
Official Description (provided by the hotel):
A tranquil retreat within a vibrant urban setting. ... more   less 
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Also Known As:
Grand Hyatt Atlanta In Buckhead Hotel Atlanta
Hyatt Atlanta In Buckhead
Grand Hyatt Buckhead
Atlanta Hyatt

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