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“Excellent Hotel”

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Grand Hyatt Atlanta in Buckhead
Ranked #15 of 171 Hotels in Atlanta
Certificate of Excellence
GreenLeadersPlatinum level
Hilton Head, SC
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent Hotel”
Reviewed 21 August 2012

We spent the weekend at this hotel this past weekend and I am SUPER impressed. The hotel itself is truly beautiful and the service is outstanding. Our room was on the 10th floor with nice views, but I think every side of the hotel would yield good views. The technology presented was as up to date as I have ever seen, with TV checkout available. There is a keyboard as well as a remote control so operating the TV is like operating a computer. There is NetFlix availability. The Japanese gardens leading to the large pool are so serene one would never know one is in a large city.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank 1nancypowers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 23 August 2012
Thank you for the great review, this makes all us very happy. We love to impress our guests with all our wonderful amenities and service. See you next time.
Sincerely,
Grainne McClain
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1,942 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (246)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Tucson, Arizona
Level 5 Contributor
63 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 15 August 2012

I've just spent nearly a week at this fabulous hotel and don't know where to begin describing this facility. Every staff member I had the opportunity of meeting, or simply passing in the halls, showed a level of professionalism that simply is not often seen. Polite. Offer suggestions. And offer assistance.
The location is convenient to shopping, restaurants, and the MARTA train that can quickly get you downtown.
Rooms with views! I was on the 16th floor and could see city skyline, and lots of greenery.
If you have the opportunity to stay at this facility, I invite you to visit my favorite spot. The Zen Garden on the 3rd level. This relaxing garden is near the pool. I found the patio garden to be the perfect place to enjoy a cold drink and good book (Kindle!).

Room Tip: I enjoyed my corner room. Such views! and spacious rooms.
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  • Stayed August 2012, travelled solo
    • Value
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Helpful?
1 Thank Claudia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 17 August 2012
Thank you for the wonderful comments. We are so pleased that you enjoyed the staff, great location and all our wonderful amenities including the Japanese Zen Garden. We love to sneak out there too. Looking forward to your next visit.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chattanooga, Tennessee
Level 5 Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 August 2012

I have stayed here 50+ times in the last 3 years. I have also stayed many nights at the JW Marriot, Intercontinental, Ritz, W Hotel, Westin and Hyatt Place...all in Buckhead. I am a budget traveler and find that the Grand Hyatt is overpriced compared to others. The lobby level is nice and the overall exterior is impressive. However, the add on costs at this hotel are just plain silly. For examply, it costs $20 to park your car, breakfast is $28, internet is another $10. Room service and food/drinks are all expensive...a draft beer is $6 plus tip in the lobby...tack on another 22% plus room fee plus tax for room service.

The rooms are dated with old antiquated wallpaper and popcorn ceilings. Many of the showers don't drain well in several of the rooms I have stayed in. There also is no indoor pool/hot tub.

I will be staying at the Hyatt Place from now on. For starters, Hyatt Place is $50+ LESS for the room and offers free parking, free breakfast and free internet and is located on the exact same main road 1 block from the overpriced "Grand Hyatt". The Hyatt Place actually has bigger rooms and bigger plasma tv's in their rooms. When you add up the extra cost of the room + parking+internet+breakfast....you are paying well over $100 more a night for a smaller room and smaller tv! Adios Grand Hyatt

  • Stayed August 2012, travelled on business
    • Value
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Helpful?
Thank strizzle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 17 August 2012
Thank you for sharing your comments on our hotel, we appreciate all the feedback. We also wanted to thank you for your loyalty over the last three years. We do charge for extra services but we are very up front about this and our rates are very comparable to all the other 4 and 5 star hotels in the area. All our rooms were fully renovated in 2010 and we added 37" HDTV's, just recently we added iTV, which means you now can surf the web, order room service and have all sorts of great viewing and movie options. We very much hope to see you return.
Sincerely,
Grainne McClain
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Atlanta, Georgia
Level 6 Contributor
158 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 12 August 2012

My wife and I just returned from a wonderful weekend at the Grand Hyatt. This hotel was beyond our expectations in quality, service, and comfort. We were welcomed at every turn, given special amenities, and treated like VIPs. Everyone wants to feel welcomed and we were welcomed by almost every staff member. Outstanding weekend for a great price.

Room Tip: Upgrade to the Club King - Its worth it!
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Atlanta_GeorgiaTerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 17 August 2012
Thank you for the great review. We are so glad that you and your wife enjoyed you weekend away. Looks like you really got to enjoy all the great aspects of our hotel and we look forward to seeing you on your next little break.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tennessee
Level 5 Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 12 August 2012

We really enjoyed our stay. The hotel treats you like a real 4-star guest and the exterior and interior are beautiful. The staff at the hotel are very friendly and the property is well lit and safe. The rooms are quite large and the recent renovation added a lot to the decor and bathroom.
Ask for high floor room facing downtown Atlanta, you'll have a great view.
It's a great location that puts you in the center of Buckhead.

Room Tip: High floor facing downtown Atlanta.
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TennTravelerHill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 15 August 2012
Thank you posting such a nice review. We are so pleased that you enjoyed our hotel, staff and amenities. It also sounds like your were able to take advantage of the great location. We look forward to your next visit.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 August 2012 via mobile

Excellent service, rooms are very clean, beds comfy, great location.
Lots of folks were enjoying Onyx, eating, drinking, conversing, lending the hotel a festive atmosphere. Bones Restaurant was close by, which was fabulous since we ate too much and walked back!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank mommacs46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 13 August 2012
Thank you for the great comments. We are so glad you enjoyed the location and the great atmosphere in Onyx. We love that you can walk to many places too. We also offer a car service if you do not feel like walking. We look forward to your next visit.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 August 2012

First off by letting me say this hotel is absolutely fab!! Everything about it is great, location, service,room, staff, just everything!!! I was really stunned about the staff, who's ever running things over there are doing an excellent Job. Very very polite from the doormen to the receptionist at the front desk, to Mike at the bar, he was suberb with assisting me and my cousin!! The hotel was very clean and up to date appliances. Room service was on point, bed very comfy, and clean linen daily!!! I can go on and on about the Grand Hyatt. If your looking for great everything choose the hyatt!!!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Caprice22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 10 August 2012
Wow, we are so glad that you enjoyed the hotel and our staff so much. We could not ask for a better guest experience. Thanky you for sharing this and we look forward to your return.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Atlanta in Buckhead

Property: Grand Hyatt Atlanta in Buckhead
Address: 3300 Peachtree Rd NE, Atlanta, GA 30305-2411
Phone Number:
Region: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Atlanta
#4 Romantic Hotel in Atlanta
#8 Luxury Hotel in Atlanta
#13 Business Hotel in Atlanta
#16 Family Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hyatt Atlanta in Buckhead 4*
Number of rooms: 438
Official Description (provided by the hotel):
A tranquil retreat within a vibrant urban setting. ... more   less 
Reservation Options:
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Also Known As:
Grand Hyatt Atlanta In Buckhead Hotel Atlanta
Hyatt Atlanta In Buckhead
Grand Hyatt Buckhead
Atlanta Hyatt

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