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“Wonderful anniversary stay cation” 5 of 5 bubbles
Review of Grand Hyatt Atlanta in Buckhead

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Grand Hyatt Atlanta in Buckhead
Ranked #15 of 172 Hotels in Atlanta
Certificate of Excellence
GreenLeadersPlatinum level
Atlanta
Level Contributor
170 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Wonderful anniversary stay cation”
5 of 5 bubbles Reviewed 21 January 2014 via mobile

I am a Westin girl, but I now have a change of heart. Hubby and I celebrated our 2 yr anniversary and I surprised him with a stay at the Grand Hyatt. He loved the hotel and especially the convenience to restaurants, stores, Marta, etc... We did not have to drive anywhere the entire weekend. We had a corner room and there were plenty of windows including one in the bathroom next to the toilet. We could see buckhead or atlanta from anywhere in our room.

We received exemplary service from all employees we had contact with during our stay. The breakfast buffet at Cassis was delicious.

We are anticipating our next stay.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank Sky G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 9 February 2014
We are so glad to hear Hyatt has won you over and are looking forward to seeing you for all your future hotel needs. See you very soon.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,757 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (232)
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 20 January 2014 via mobile

I typically don't write reviews but found the Grand Hyatt worthy of such. Nice, friendly staff, great accommodations and luxurious amenities. The only flaw (well you can't even call it that) is it took a while for our room to be cleaned (7:30pm). The quick getaway was made better with the Grand Hyatt. Will visit again and again

Stayed January 2014, travelled as a couple
Helpful?
Thank Arma1906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 9 February 2014
Thank you for taking the time to share your comments. We really appreciate all the positive feedback and are glad you enjoyed your stay. We are sorry that you rooms was cleaned a little later but are glad you mentioned it. We will see you soon.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charleston, West Virginia
Level Contributor
90 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 20 January 2014

We stayed two nights at this hotel. I typically stay with Marriott or Hilton but we decided to try this Hyatt based on its looks from outside and the location. The hotel is clean with excellent service. All of the staff were friendly and very accommodating. We received the complimentary full breakfast buffet. I have to mention the server there. He was outstanding. I regret not getting his name. The rooms were clean with comfortable beds and modern amenities. The only inconvenience was no coffee maker in rooms but I found out upon checking out that they provide room coffee makers upon request. There is self parking which is just across the street and easy to get to. The hotel is very pretty and grand. Due to this experience I will look for a Hyatt in my travels. .

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Betsy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 9 February 2014
Wow, we are so glad that you enjoyed your stay and thank you for all the great feedback, we love the staff too, We do have coffeemakers in each rooms so are sorry that there seemed to be some confusion surrounding this and will make sure we check on this. We hope to see you very soon.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 15 January 2014

Stayed here before heading to work conference at The Ritz Carlton downtown Atlanta. The staff here was super friendly. From check-in, room service, to various request I had - everyone was cheerful without seeming phony.

The location is pretty good, too. I didn't have a car, but I was able to walk to some excellent restaurants and shopping. I was the only person walking (probably in all of Atlanta), but it was very doable from here.

The room was spacious. Since I was with a friend I had a double, but had more space than I anticipated.

If you're looking for trendy, upbeat, and lots of color this isn't it. Very subdued, business vibe.

  • Stayed April 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank UpintheAaron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 21 January 2014
Thank you for sharing your comments. We are so glad that you enjoyed your stay and our hotel. We love Buckhead too, so much to do and you are right, so walkable. We hope to see you next time.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, DC
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 11 January 2014

Grand Hyatt was a great hotel that we stayed at for 3 days while in Atlanta for a work meeting. The rooms were spacious: comfortable bed and pillows, showers were good, updated amentities. The TV had some issues where the channel would stick and black out, so they may need to get a new LG TV, but otherwise the amenities of the room were good. The bathrooms were clean. The other positive about this hotel was the food. All of the food for breakfast, lunch , dinner and snacks were excellent. Many options that were gluten free as well for those that have diet restrictions. Most of the food had multiple ingredients catering to a sophisticated palate. Even for a buffet setting it tasted good. Our meeting included over 150 people. Location was an excellent place as well with many restaurant options in Buckhead to choose from. We took a taxi to the Atlanta Fish Market, but if it was warmer we could have walked since it's a few blocks to get there. As a side note: may have celebrity sightings- we saw Alan Iverson at the hotel.

Room Tip: we stayed on the 18th floor and had a great view of downtown Atlanta.
See more room tips
  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hokie4beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 21 January 2014
Thank you for the great comments, we are so glad you enjoyed the food, the amenities and of course the celebrities!! We will research the TV issue and are so glad you mentioned it. See you very soon.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chapel Hill, NC
Level Contributor
50 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 bubbles Reviewed 3 January 2014

The good: Hotel shuttle will take you for free within 3 miles of the hotel. Hotel was spotless. Room equally spotless. This was HANDS DOWN the best hotel gym I have ever been in, outside of one that was a full service spa. Typical quality you would expect from a Hyatt. The published hotel rates are extremely good for this area, and are a bargain for where you are and what you are getting. Close to the best shopping in Atlanta and very close to the major highways.
The bad: This has a lot of convention/ballroom space. Expect a lot of action going on. The valet parking is $32. The self is $20. The lot is only 1/2 block away. Don't pay for the valet. A lot of construction going on in the area both inside and out. They were working on some hotel water feature when I was there. Not sure if repairing it or installing it. Can tell whatever it is, it is going to be nice though.

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chplhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 11 January 2014
Thank you for taking the time to share your feedback. We appreciate all the wonderful comments. We are making some repairs to our Japanese Garden and Waterfall to further enhance the guest experience, not invasive at all and will be finisher very soon. We look forward to your next visit.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
toronto
Level Contributor
116 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 2 January 2014 via mobile

The rooms are a decent size with updated technology but the decor is drab 80's which detracts from an otherwise decent hotel. I am sure they wanted it to feel like a city Hyatt of yesteryear but the beige look is not one of the better looks. Color is not a bad thing. While the hotel site says it was recently renovated ( and the lobby is nice) the rooms look like they have not been updated. At a closer look ,they were in fact updated just in a style that any designer would cry about. Get the andaz people here

Other then the choice of color the hotel is fine, not great but fine. Nothing special but nothing bad. Friendly staff and general quality. ( did I say I hated the beige)

Stayed January 2014, travelled with family
Helpful?
Thank jonToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 11 January 2014
Thank you for sharing your review, we are glad that overall you enjoyed the hotel and our great staff and we certainly appreciate your comments about the color scheme. We truly love to hear our customers thoughts as it helps us improve. We look forward to seeing you soon hopefully.
Sincerely,
Grainne McClain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Atlanta in Buckhead

Property: Grand Hyatt Atlanta in Buckhead
Address: 3300 Peachtree Road Northeast, Atlanta, GA 30305
Phone Number:
Region: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Atlanta
#4 Romantic Hotel in Atlanta
#9 Luxury Hotel in Atlanta
#13 Business Hotel in Atlanta
#16 Family Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hyatt Atlanta in Buckhead 4*
Number of rooms: 438
Official Description (provided by the hotel):
A tranquil retreat within a vibrant urban setting. ... more   less 
Reservation Options:
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Also Known As:
Grand Hyatt Atlanta In Buckhead Hotel Atlanta
Hyatt Atlanta In Buckhead
Grand Hyatt Buckhead
Atlanta Hyatt

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