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“Excellent Service and Lovely Surroundings”

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Grand Hyatt Atlanta in Buckhead
Ranked #11 of 173 Hotels in Atlanta
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 26 January 2014

Just stayed here for a 4 day workshop that took place at the hotel. Staff was beyond helpful and efficient. Wait staff remembered little things like how we take our coffee after just the first day. No request is too much trouble from bell men, to concierges, to front desk.

Was upgraded to a room w/ Club access which was a nice perk. The Club room is quiet, had a lovely view, great light b'fast, evening snacks, beverages all day etc.

Rooms & bathrooms were large and well appointed; comfortable beds; but need a little updating----older carpets, no iPhone re-charger chord (they will bring one) but it's time to update to the modern desks that most hotels have today. Another mirror in the room itself will be helpful.

That said, the public areas are just lovely, tastefully decorated, lots of sitting spaces, reminiscent of the grand old time hotels.

Food was provided by the hotel for the workshop and it was consistently well presented, tasty, and well made.

Room Tip: Higher rooms facing east have great views.
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  • Stayed: January 2014, travelled on business
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1  Thank Anthropologie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded 9 February 2014

We are so glad that you enjoyed your conference with us and the great service we provide. We especially appreciate the great feedback and suggestions you gave us as this allows us to get even better. See you next time.
Sincerely,
Grainne McClain

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1,411 - 1,417 of 2,064 reviews

Reviewed 21 January 2014 via mobile

I am a Westin girl, but I now have a change of heart. Hubby and I celebrated our 2 yr anniversary and I surprised him with a stay at the Grand Hyatt. He loved the hotel and especially the convenience to restaurants, stores, Marta, etc... We did not have to drive anywhere the entire weekend. We had a corner room and there were plenty of windows including one in the bathroom next to the toilet. We could see buckhead or atlanta from anywhere in our room.

We received exemplary service from all employees we had contact with during our stay. The breakfast buffet at Cassis was delicious.

We are anticipating our next stay.

Stayed: January 2014, travelled as a couple
1  Thank Sky G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded 9 February 2014

We are so glad to hear Hyatt has won you over and are looking forward to seeing you for all your future hotel needs. See you very soon.
Sincerely,
Grainne McClain

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Reviewed 20 January 2014 via mobile

I typically don't write reviews but found the Grand Hyatt worthy of such. Nice, friendly staff, great accommodations and luxurious amenities. The only flaw (well you can't even call it that) is it took a while for our room to be cleaned (7:30pm). The quick getaway was made better with the Grand Hyatt. Will visit again and again

Stayed: January 2014, travelled as a couple
Thank Arma1906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded 9 February 2014

Thank you for taking the time to share your comments. We really appreciate all the positive feedback and are glad you enjoyed your stay. We are sorry that you rooms was cleaned a little later but are glad you mentioned it. We will see you soon.
Sincerely,
Grainne McClain

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2014

We stayed two nights at this hotel. I typically stay with Marriott or Hilton but we decided to try this Hyatt based on its looks from outside and the location. The hotel is clean with excellent service. All of the staff were friendly and very accommodating. We received the complimentary full breakfast buffet. I have to mention the server there. He was outstanding. I regret not getting his name. The rooms were clean with comfortable beds and modern amenities. The only inconvenience was no coffee maker in rooms but I found out upon checking out that they provide room coffee makers upon request. There is self parking which is just across the street and easy to get to. The hotel is very pretty and grand. Due to this experience I will look for a Hyatt in my travels. .

  • Stayed: December 2013, travelled as a couple
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Thank Betsy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded 9 February 2014

Wow, we are so glad that you enjoyed your stay and thank you for all the great feedback, we love the staff too, We do have coffeemakers in each rooms so are sorry that there seemed to be some confusion surrounding this and will make sure we check on this. We hope to see you very soon.
Sincerely,
Grainne McClain

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Reviewed 15 January 2014

Stayed here before heading to work conference at The Ritz Carlton downtown Atlanta. The staff here was super friendly. From check-in, room service, to various request I had - everyone was cheerful without seeming phony.

The location is pretty good, too. I didn't have a car, but I was able to walk to some excellent restaurants and shopping. I was the only person walking (probably in all of Atlanta), but it was very doable from here.

The room was spacious. Since I was with a friend I had a double, but had more space than I anticipated.

If you're looking for trendy, upbeat, and lots of color this isn't it. Very subdued, business vibe.

  • Stayed: April 2013, travelled with friends
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Thank UpintheAaron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded 21 January 2014

Thank you for sharing your comments. We are so glad that you enjoyed your stay and our hotel. We love Buckhead too, so much to do and you are right, so walkable. We hope to see you next time.
Sincerely,
Grainne McClain

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Reviewed 11 January 2014

Grand Hyatt was a great hotel that we stayed at for 3 days while in Atlanta for a work meeting. The rooms were spacious: comfortable bed and pillows, showers were good, updated amentities. The TV had some issues where the channel would stick and black out, so they may need to get a new LG TV, but otherwise the amenities of the room were good. The bathrooms were clean. The other positive about this hotel was the food. All of the food for breakfast, lunch , dinner and snacks were excellent. Many options that were gluten free as well for those that have diet restrictions. Most of the food had multiple ingredients catering to a sophisticated palate. Even for a buffet setting it tasted good. Our meeting included over 150 people. Location was an excellent place as well with many restaurant options in Buckhead to choose from. We took a taxi to the Atlanta Fish Market, but if it was warmer we could have walked since it's a few blocks to get there. As a side note: may have celebrity sightings- we saw Alan Iverson at the hotel.

Room Tip: we stayed on the 18th floor and had a great view of downtown Atlanta.
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  • Stayed: January 2014, travelled on business
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Thank hokie4beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded 21 January 2014

Thank you for the great comments, we are so glad you enjoyed the food, the amenities and of course the celebrities!! We will research the TV issue and are so glad you mentioned it. See you very soon.
Sincerely,
Grainne McClain

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Reviewed 3 January 2014

The good: Hotel shuttle will take you for free within 3 miles of the hotel. Hotel was spotless. Room equally spotless. This was HANDS DOWN the best hotel gym I have ever been in, outside of one that was a full service spa. Typical quality you would expect from a Hyatt. The published hotel rates are extremely good for this area, and are a bargain for where you are and what you are getting. Close to the best shopping in Atlanta and very close to the major highways.
The bad: This has a lot of convention/ballroom space. Expect a lot of action going on. The valet parking is $32. The self is $20. The lot is only 1/2 block away. Don't pay for the valet. A lot of construction going on in the area both inside and out. They were working on some hotel water feature when I was there. Not sure if repairing it or installing it. Can tell whatever it is, it is going to be nice though.

  • Stayed: December 2013, travelled on business
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Thank Chplhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded 11 January 2014

Thank you for taking the time to share your feedback. We appreciate all the wonderful comments. We are making some repairs to our Japanese Garden and Waterfall to further enhance the guest experience, not invasive at all and will be finisher very soon. We look forward to your next visit.
Sincerely,
Grainne McClain

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Additional Information about Grand Hyatt Atlanta in Buckhead

Address: 3300 Peachtree Rd NE, Atlanta, GA 30305-2411
Phone Number:
Region: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Atlanta
#4 Romantic Hotel in Atlanta
#5 Luxury Hotel in Atlanta
#13 Business Hotel in Atlanta
#15 Family Hotel in Atlanta
Price Range: £119 - £311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt Atlanta in Buckhead 4*
Number of rooms: 438
Official Description (provided by the hotel):
A tranquil retreat within a vibrant urban setting. ... more   less 
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Also Known As:
Grand Hyatt Atlanta In Buckhead Hotel Atlanta
Hyatt Atlanta In Buckhead
Grand Hyatt Buckhead
Atlanta Hyatt

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