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“Nice hotel” 4 of 5 bubbles
Review of Grand Hyatt Atlanta in Buckhead

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Grand Hyatt Atlanta in Buckhead
Ranked #15 of 172 Hotels in Atlanta
Certificate of Excellence
GreenLeadersPlatinum level
Houston, Texas
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice hotel”
4 of 5 bubbles Reviewed 29 June 2014 via mobile

Fast check in. Courtesy car will take you anywhere within 2 mile radius. Web check-out so that is nice. Expensive overnight valet ($35). Mini fridge in room. Nice, spacious rooms. Courteous staff. Good Buckhead location. Traffic noise is noticeable.

Stayed June 2014, travelled with friends
Helpful?
1 Thank Texas005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,755 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (232)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Pittsburgh, Pennsylvania, United States
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 29 June 2014 via mobile

We stayed here for a sorority convention, with almost 400 other women, so it was crazy. We had some issues with a reservation, but Courtney at the front desk, along with her manager Lauren, were extremely helpful. They were probably the most friendly and gracious hotel staff I have ever encountered on my many trips. The concierge, Willie, helped us find great local entertainment, and Tim and Mckenzie at the hotel bar were fabulous.

Stayed June 2014, travelled with friends
Helpful?
Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 29 June 2014 via mobile

We can't say enough good things about the front desk staff (Courtnay, Lauren and Seth!) For helping us through all of our "financial" issues during our stay with the conference. Concierge Willie was excellent, along with Tim and Mackenzie in the lobby bar. Thanks for making our stay so enjoyable!

Stayed June 2014, travelled on business
Helpful?
Thank Dupnock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, North Carolina
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 20 June 2014

This place was really close to a lot of places to eat. We had reserved a room with a king bed but we were told they had no kings available until the next night. we were put in a room with double beds, it would have been better with queen size. Everything was clean and all the staff was very helpful. The next day we had left the hotel to do some sightseeing and the hotel called us to tell us the king room was available, since we were not returning to late in the evening they offered to move our stuff into the new room. When we returned that evening everything had been moved for us. We would stay here again.

Room Tip: Ask for a room with a view
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  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank beachlovernc5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mobile, Alabama
Level Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

I must admit I was really surprised at the service this property gave us. From the valet to the doorman to the check-in. Everything was perfect. We only stayed one night and the room rate was so reasonalble (less than $175.00) for all the Hotel had to offer. The in house breakfast was very good and the food quick to get to our table after we ordered. The room was a nice size with a safe and a very good size bathroom (Much larger than is typical in New York or Europe). The only negative we couldn't get 2 queen beds only doubles. The elevators worked well for an approx. 20 storey building. If you wanted to walk around it was safe and easy to do but there are not many places to go to walking. If you didn't want to drive the cabs were quick (30 seconds) or if you really needed to; there is a subway station 2 blocks away. The high fashion mall is about 1 mile away off the same road the hotel on.

Room Tip: The higher the better for a view as the elevators work fast so it's not a problem.
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank skipper w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 17 June 2014 via mobile

The service was great, fast check in & friendly staff. Loved the location. Unfortunately, the rooms were anything but Grand. The carpet in the room looked old & dirty, we had spiders in the room, the bed sheets didn't look very clean, the towels looked & felt old, & the bathroom was average at best. I've stayed at other Grand Hyatt & this definitely was not Grand.

  • Stayed June 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Movingyogi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 19 June 2014
Thank you for your feedback, we really appreciate your candidness. We apologize that your room was below standard. We will make sure we pass on your comments to our Director of Rooms as this is not typical, nor acceptable and we appreciate you sharing. We will also try to follow up with you in person.
Sincerely,
Grainne McClain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pooler, Georgia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 12 June 2014

This was by far the best Hotel stay I have ever had. I travel more than I am home and they win the award. The service Is hands down the best in the world. Check in process was awesome. The valet service was always on point. The Japanese Garden was amazing and there was nothing to complain about. I would not change one thing here. If every hotel would emulate this one I would be one happy traveler!

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TracyandAlvinClark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Atlanta in Buckhead

Property: Grand Hyatt Atlanta in Buckhead
Address: 3300 Peachtree Road Northeast, Atlanta, GA 30305
Phone Number:
Region: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Atlanta
#4 Romantic Hotel in Atlanta
#9 Luxury Hotel in Atlanta
#13 Business Hotel in Atlanta
#16 Family Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hyatt Atlanta in Buckhead 4*
Number of rooms: 438
Official Description (provided by the hotel):
A tranquil retreat within a vibrant urban setting. ... more   less 
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Also Known As:
Grand Hyatt Atlanta In Buckhead Hotel Atlanta
Hyatt Atlanta In Buckhead
Grand Hyatt Buckhead
Atlanta Hyatt

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