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“Mother/Daughter Weekend” 4 of 5 bubbles
Review of Grand Hyatt Atlanta in Buckhead

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Grand Hyatt Atlanta in Buckhead
Ranked #16 of 172 Hotels in Atlanta
Certificate of Excellence
GreenLeadersPlatinum level
Atlanta, Georgia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Mother/Daughter Weekend”
4 of 5 bubbles Reviewed 27 August 2014

I took my 11 year old daughter here for the weekend as a little bit of a "getaway". We live in Atlanta, so thought it would be fun to get a hotel close to shopping and restaurants in Buckhead. I did some research on best hotel pools and this was highly recommended. The accommodations and service were great, the room service food was exceptional, but the pool was just OK. No poolside service, very few towels (which were kinda old and yucky) and the pool itself is a little dated. Also, on Friday and Saturday night the guests were definitely there to party in Atlanta so not the best vibe for younger or older folks;-). Great location, close to shopping, movies, etc. am sure this is a great hotel for business travelers during the week, not really a family friendly place on weekends.

Room Tip: Definitely ask for end of hall away from elevators and higher floors have nice view of downtown.
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  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Carrie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 13 September 2014
So sorry that some of our other guests put a little damper on your stay but we really appreciate your feedback and will make sure we pass it on.
Thank you
Grainne McClain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,755 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (232)
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English first
London, United Kingdom
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 26 August 2014

Now I have stayed at hotels all over the world and I must say I get the least for my money in American hotels...this hotel lobby was grand..yes, the view was beautiful yes, even the lifts were, lovely, but the actual room wasn't anything to die for for the price....now I have stayed in 3stars in Cannes, and Sharm el sheik for half the price of this room and those were heavenly...plush...I honestly would compare the room to a Marriott courtyard room. Oh..btw, if you rent a car, it's $22-37 to use the hotel parking per day!!!..but my room service breakfast (not inclusive) was quite expensive $45...(for uno)...but delish ....

Room Tip: Basic wifi available, pay extra if you need to use wifi for work streaming etc...higher rooms have v...
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  • Stayed August 2014, travelled solo
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank cocoplum19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 13 September 2014
Thank you so much for sharing your comments, we love to hear from our guests and appreciate your feedback as it allows us to improve and be better. We hope we can welcome you back in the future.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bonaire, Georgia
Level Contributor
69 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 23 August 2014 via mobile

A beautiful hotel in a prime location. The staff is exceptionl, knowledgable, and friendly. I booked a Romance package for my wife and I. Check in was fast and easy. When we got to the room there was dust everywhere. And trash left in the waste can. I could not believe this. Really this is the welcome we get to a romantic weekend??? Champagne and strawberries delivered right on time. Then to the Grand bar. Very enjoyable to have a drink and watch the waterfall. The zen garden is a nice touch. The next morning we had breakfast buffet that was very good. Our server Larry was the nicest man I have met. Great Job Larry.
If I can offer two recommendations they would be to include valet parking in the romance package not self park. That was a bad way to start the weekend. 2nd would be to Supervise your housekeepers. Trash in a can and dust everywhere is not an inviting welcome. I will post the pictures of this when I get home.
A+ to the rest of your staff though.

Stayed August 2014, travelled as a couple
Helpful?
2 Thank Jeff F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 25 August 2014
Thank you for sharing your feedback, we are so glad that you enjoyed Larry and the great food. We are sorry that your room was not to you liking and will be following up with your directly. Thank you again for sharing as this allows us to get better.
Sincerely,
Grainne McClain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perry, Florida
Level Contributor
113 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 22 August 2014

Great hotel with a good location for a girls weekend in the city. Nice pool and outdoor bar area. Undergoing some minor renovations at the main entrance. Rooms were nice and large!! Great maid service daily. All in all well worth the price and great location for dinners out, bars, and shopping. The free breakfast coupons were a major plus!!! Wonderful breakfast buffett!!!

Room Tip: Ask for a room on a high floor!!!
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  • Stayed August 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hope L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 25 August 2014
Thank you do much for sharing and we are glad that you enjoyed your stay.
Sincerely,
Grainne McClain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Satellite Beach, Florida
Level Contributor
168 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 22 August 2014 via mobile

This is a terrific hotel located in a perfect spot of Buckhead. It's located directly across the street from Lennox Square Mall. It's surrounded by terrific bars, restaurants and shopping. I booked this as a 4 star hotel on Priceline and save 60%. This will be one of my new go to hotels whenever I'm in Atlanta. Much better and more convenient than staying downtown.

Stayed August 2014
Helpful?
Thank BetterThanFSView11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 25 August 2014
So glad that you enjoyed your stay and the great location. Look forward to welcoming you back again soon.
Sincerely,
Grainne McClain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
237 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 8 August 2014 via mobile

You can always count on a Grand Hyatt property to be a great choice. This one in particular is in a great section of Buckhead central to other fine hotels and restaurants and the MARTA (subway) for easy getting around the city. The hotel is a good size and offers everything you would come to expect in their properties. Great bar/lounge area to work on wifi instead of staying in room. Would def come back here.

Stayed July 2014
Helpful?
1 Thank Gma0917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 13 August 2014
Thank you, we really appreciate this great endorsement and are so glad that you got to enjoy both the hotel and area amenities.
Sincerely,
Grainne McClain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
438 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 bubbles Reviewed 7 August 2014 via mobile

First of all, it is located very nicely in Buckhead. Next, it is very nice and you notice it as you come through the lobby, a beautiful lobby indeed. The staff is top notch and ready to help. And the room was very cozy with a cozy bed and nice bathroom. My only gripe is that I feel that bottled water should be a convenience not a $3 a bottle purchase especially when it is ATL's own Dasani, a Coke product. Anyway, great stay in a great location. Enjoy the Grand Hyatt in Buckhead!

Stayed August 2014
Helpful?
Thank Bandit2118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this review, 13 August 2014
We are so glad that you enjoyed your stay and that you were well looked after by our great staff. We look forward to your next visit.
Sincerely,
Grainne McClain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Atlanta in Buckhead

Property: Grand Hyatt Atlanta in Buckhead
Address: 3300 Peachtree Road Northeast, Atlanta, GA 30305
Phone Number:
Region: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Atlanta
#4 Romantic Hotel in Atlanta
#9 Luxury Hotel in Atlanta
#13 Business Hotel in Atlanta
#16 Family Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hyatt Atlanta in Buckhead 4*
Number of rooms: 438
Official Description (provided by the hotel):
A tranquil retreat within a vibrant urban setting. ... more   less 
Reservation Options:
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Also Known As:
Grand Hyatt Atlanta In Buckhead Hotel Atlanta
Hyatt Atlanta In Buckhead
Grand Hyatt Buckhead
Atlanta Hyatt

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