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“Wonderfull first trip to Atlanta” 5 of 5 bubbles
Review of Hampton Inn Atlanta - Northlake

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Hampton Inn Atlanta - Northlake
Ranked #23 of 172 Hotels in Atlanta
Certificate of Excellence
Baltimore, Maryland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Wonderfull first trip to Atlanta”
5 of 5 bubbles Reviewed 28 July 2011

Honestly cannot complain. Hotel staff was friendly and warm. We stayed on the weekday and the hotel had a customer appreciation event in the lobby with snack and wine/beer/sodas the staff shared great stories The room itself was nice and very clean. Overall we had a nice time.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank AS1217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdenbow, Director of Sales at Hampton Inn Atlanta - Northlake, responded to this review, 30 September 2011
Dear AS1217,

Thank you ever so much for choosing our hotel for your first visit to Atlanta. We are happy to hear you had such a wonderful time. We have quite an eclectic staff, full of different and wonderful life stories in which we use in an effort to relate with our guests, I'm so glad we succeeded in connecting with you. Our Guest Appreciation Socials also fosters an opportunity for our guests to get to know each other and exchange life experiences as well. As time goes on even more life experiences are added to our repertoire. We can't wait to hear the new ones added to yours!

Thank you again for this wonderful opportunity to serve as your host to Atlanta.

Jonathan Denbow
Hampton Inn Atlanta-Northlake
Sales and Revenue Manager
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734 reviews from our community

Traveller rating
    424
    201
    71
    21
    17
See reviews for
260
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229
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Savannah Ga.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 July 2011

I have stayed at this Hampton Inn several times. The staff and owners are so helpful and friendly! Customer appreciation Monday thru Thursday= free heavy munchies and beer and wine. I've actually made friends with some of the guests I've met here.

  • Stayed July 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank timemanSavannahGa_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdenbow, Director of Sales at Hampton Inn Atlanta - Northlake, responded to this review, 29 September 2011
Dear timemanSavannahGa_,

It's so great to hear that our returning guests even review our hotel. Thank you for your continued support! Our goal is to create lasting memories during a guests' time in our hotel and so very glad you stays have resulted in lasting friendships as well. The socials are designed to be a great way to interact with guests and staff members of the hotel.

We look forward to having you here again and soon too!

Thank you so very much.

Jonathan Denbow
Sales and Revenue Manager
Hampton Inn Atlanta Northalke
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United States
Level Contributor
90 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed 2 July 2011

clean, comfortable, free parking, free internet.

friendly staff. nothing fancy, but everything clean & in working order.

i'd stay again.

  • Stayed July 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank turravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdenbow, Director of Sales at Hampton Inn Atlanta - Northlake, responded to this review, 29 September 2011
Dear newyoika,

Thank you for responding on TripAdvisor about your recent stay at our hotel. It's great to hear what a success your stay was with us. We are glad you were able to enjoy our amenities during your stay and take pride that we offer them as a complimentary service for all of our guests.

We look forward to having you stay with us in the future!

Jonathan Denbow
Sales and Revenue Manager
Hampton Inn Atlanta Northalke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hendersonville, Tennessee
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed 29 June 2011

I picked this hotel based on the reviews on Trip Advisor, however, I can't say that my stay was a well as other reviewers. First the location is a little odd. I assumed because the hotel was near a mall, there would be a lot of dining options. The mall is just across the street but it seems the mall has been forgotten and only a few shops remain. We only found one familiar place to eat which was O'Charley's. When we got back to hotel after dinner we started hearing playful screaming from a child next door. We have children ourselves, and know how kids can be, but we also teach our children to be quiet and respectful in hotels. This child screamed for two hours( I could still hear him while I was in the shower) and it was getting late and needed to get my little ones in the bed. We called the front desk to ask if we could be moved to another room. The front desk staff was very friendly and offered us another room and said they would send up someone to help us move. However, the man that brought up the room key did not bring up a cart. He did not speak English very well and there was a little trouble getting him to understand that we needed a cart to move. We then saw that the new room was just down the hall from where we were. We did not wish to be just down the hall due to there was a family reunion in the hotel and because of the traffic going in and out of the room next door, we assumed they were part of the family reunion. My mother went down to the front desk where they moved us to the top floor. We continued our stay for two nights and for the most part it was quiet on the fifth floor, however, you could hear people having conversations. The front desk asked upon our checkout if our stay was enjoyable where we explained our "adventure." The manager was very apologetic and gave us a refund on our first night there. Although the staff was friendly and did everything they could, I won't be staying at this hotel again due to the location and construction of this hotel.

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank MMahala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdenbow, Director of Sales at Hampton Inn Atlanta - Northlake, responded to this review, 29 September 2011
Dear MMahala,

I want to express my sincerest appologies for the experience you had during your stay. I also want to thank you for bringing to our attention the ease at which you heard other peoples conversations even in the room we moved you to. I will be discussing this experience with our Operations Manager and Maintenance Department head, to discuss possible solutions to the lack of sound proofing in the rooms. The front desk has a full restaurant guide for our area, which mainly supports local and small businesses, although there area few national chains such as Red Lobster and Twisted Taco. I am truly sorry to hear your decision to not stay at our hotel due, in part, to our location, was there something specific you came to town for? We certainly hope to speak to you again soon.

Thank you for taking the time out of your busy schedule to write a review of your stay, we hope we can some day have you here on another trip to Atlanta and get it right for you that time.

Jonathan Denbow
Sales and Revenue Manager
Hampton Inn Atlanta Northalke
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Douglasville, Georgia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 June 2011

The customer service was great. They provided us with a list of local restaurants and entertainment. Our room was beautiful and comfortable. The amenities was great.

Room Tip: Suites are very spacious.
See more room tips
  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank candi197140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdenbow, Director of Sales at Hampton Inn Atlanta - Northlake, responded to this review, 29 September 2011
Dear Candi197140,

We are so happy that you enjoyed yourself so much at our property. Our staff here take great pride in their job and I find it wonderful to hear it translates into your experiences with them at our property. We look forward to the next time you're in town.

We'll see you then!

Jonathan Denbow
Sales and Revenue Manager
Hampton Inn Atlanta Northalke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holts Summit, Missouri
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 May 2011

Our stay at Hampton Inn Northlake began on 4/03/2011 thru 4/18/2011, we were in Atlanta for an alernitive heart surgery my husband had to have at Emory Hosp. I purposely picked this hotel for the great reviews & very safe & nice surroundings, lots of place's to eat & shop within a few blocks, enourmous amount of possiblities of things to do just a short drive from the hotel.
The staff was so kind to us starting with Carson who ran to catch up with me on the night we checked in to give me back my ink pen I left at the front desk, then Michael who was so friendly & over the top helpful with our needs being met since we encounterd many problems due to my husband recovery taking much longer & on the evening of his surgery
I fell at another location & broke my ankle & also had to have sugery, we were given a room change twice to accommidate for my being able to get around a room & the hotel better, a friend had flown in to help me & to get back & forth to Emory hosp. all the staff were extremly kind & caring to not only our needs but everyone we observed them enter act with.
Mairisell ( I hope that is right) goes above & beyond taking care of her duties with breakfast/ evening snacks that were basiclly a full meal it certainly kept us fed good since I could not get out that much, we actualy started referring to the hotel as home!
I knew from the web sight/reviews /pictures what to expect when we arrived our first night
we were not decieved in any way, the only thing I regret is taking so long to post a review!
Thank God there are still honest & kind people in this world, sorry I did not remember every ones name I should have wrote them down , thank you all for representing your HOTEL with AWESOME customer service , Earl/Phyllis Lawson

  • Stayed April 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank pklaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdenbow, Front Office Manager at Hampton Inn Atlanta - Northlake, responded to this review, 17 June 2011
Dear pklaw,

It's guests like you that make our job that much easier. Thank you for taking the time to post such an elaborate review. I am really sorry to hear you broke your ankle and hope the recovery went smooth for you as well as your husband! Having a friend that is so close, they would travel out of state to assist the healing process is so heartwarming. I remember you all quite well and hope to see you again in the future, but perhaps on more leisurely circumstances.

Hope everyone is doing well.

Sincerely,

The Entire Staff at the Hampton Inn Atlanta Northlake!
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Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 May 2011

From my late night registration, helpful staff, and terrific breakfast, this stay was a great experience.

  • Stayed May 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Musiccity80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdenbow, Front Office Manager at Hampton Inn Atlanta - Northlake, responded to this review, 24 May 2011
Dear Musiccity80,

Thank you so much for taking the time to write your review. It is great to hear everything went well during your stay. We look forward to seeing you again in the near future should your travels bring you back to Atlanta. Thank you again for your kind words, hope your travels are always safe and enjoyable no matter where they may take you.

Kindest Regards,

Jonathan Denbow
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Atlanta - Northlake

Property: Hampton Inn Atlanta - Northlake
Address: 3400 Northlake Pkwy NE, Atlanta, GA 30345-2230
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Atlanta
#12 Family Hotel in Atlanta
#37 Romantic Hotel in Atlanta
#38 Business Hotel in Atlanta
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Atlanta - Northlake 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Welcome to the Hampton Inn Atlanta Northlake.Enjoy a day exploring Stone Mountain Park or take a shopping break in the Northlake Mall located right across the street! Whatever brings you to this vibrant area, you'll have an incredible stay at our Atlanta Northlake hotel and our team looks forward to helping you have a wonderful trip. ... more   less 
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Also Known As:
Hampton Inn Atlanta - Northlake Hotel Atlanta
Atlanta Hampton Inn

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