My daughter checked in on 07/03 . She was staying because she had to take her US Emily exam she needed quiet and wanted to have a good night sleep. I had also requested it while I made reservation.
Almost opposite happened. She was rudely awaken by the hotel security in the middle if the night she was scared and called us I called the front desk and spoke to a lady Dana. She was the most rude person i haver ever spoken to
Even though we spoke to this lady Dana my daughter was interrupted twice for no reason. They kept telling me that there was lot of noise coming from her room whereas it was coming from the room opposite to hers. They should have confirmed this before waking her up most annoying part was the employees do not know common courtesy. On the top of that her room phone was not working and in the shower water just trickling bad maintenance and rude employees
I would never stay at this hotel again
- Official Description (provided by the hotel):
- Welcome to the Hampton Inn Atlanta Northlake.Enjoy a day exploring Stone Mountain Park or take a shopping break in the Northlake Mall located right across the street! Whatever brings you to this vibrant area, you'll have an incredible stay at our Atlanta Northlake hotel and our team looks forward to helping you have a wonderful trip. ... more less
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- Also Known As:
- Hampton Inn Atlanta - Northlake Hotel Atlanta
- Atlanta Hampton Inn