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Holiday Inn & Suites Atlanta Airport - North
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Reviews (781)
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All reviewsfront deskatlanta airportupgraded to a suiteshuttle driveran early flightdefinitely stay here againrestaurant staffone night staywaffle housefree shuttlebusiness centergreat customer serviceroom keyenjoyed my staysouthern hospitalityfree breakfastvery nice hotel
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584 - 589 of 781 reviews
Reviewed 22 February 2014

very close to the airport, free shuttle, nice breaksfast till 10.30am, very very spacious room integrated with a large living room. I stayed alone, but a family could stay here. tremendous good value and several restaurants within walking distance.

  • Stayed: February 2014, travelled on business
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Thank ValterNF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nghanem0507, General Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 24 February 2014

Thank you so much for taking the time to write your detailed review and share your experience with the TripAdvisor Readership. Thank you for noticing that we have delivered in our Holiday Inn promise and created a hotel that guests love. Thank you for the positive review of our hotel rooms and location. We greatly appreciate it! Our team strives to be the best they can be every occasion they get. There goals are very clear “to give the best service to all guest at all times - no exceptions”. The Team and I truly trust .Our team beyond doubt believes that they will continue doing great thing every occasion they get. I do want to express my sincere appreciation for you for noticing my colleagues and their efforts in making the Holiday Inn hotel the best in Atlanta. We look forward to your return soon. Sincerely, Nabil

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Reviewed 21 February 2014

I ended up here unexpectedly after Delta bumped me off of my flight to the Caribbean. The sweetheart who checked me in listened to me rant about Delta's lack of customer care. She helped make things a little better by listening and giving me a certificate for a complimentary drink at the bar. Everyone here was really friendly. Makes me think the company must pay their employees really good. If you end up here, make sure you ask Ashly for good restaurant and shopping recommendations. And oh yeah, No more Delta.

  • Stayed: February 2014, travelled solo
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Thank FlyGyrl2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nghanem0507, General Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 22 February 2014

Thank you for sharing your feedback about our wonderful holiday Inn Brand hotel and recommending us to other visitors. We really appreciate all the nice comments and will be sure to share this with our colleagues. Thank you again for taking the time to share this valuable response with the TripAdvisor readers, our team members are so full of pride to be a part of this hotel. "People forget how fast you did a job – but they remember how well you did it. Our team understands what we have to do specially during unfortunate times. Thank you for noticing their efforts, Ashly is one of our rising stares; we would never be able to pay her what she really worth. She is priceless for our team and our colleagues. She defiantly created a hotel that guests love and delivered the holiday inn promise. There is one quality that one must possess to win, and that is definiteness of purpose, the knowledge of what one wants, and a burning desire to possess it." I strongly trust that our team has a burning aspiration to be triumphant and they will be, by providing the same service and food and beverage quality to all of our guests like they provided for you. I hope we may keep welcoming you again and again in the near future. Have pleasant week Nabil.

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Reviewed 20 February 2014

The hotel is perfect for business travelers. It is only 5 minutes to the airport & about 15 to mid-town Atlanta. They have shuttle service from the airport. Very convenient. The gift shop had more than just souvenirs and deodorant. They even had salads and sandwiches. I had dinner at the bar, and the service was awesome. So was breakfast. My new favorite hotel when I am in Atlanta!

  • Stayed: January 2014, travelled on business
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1  Thank gkilen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nghanem0507, General Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 21 February 2014

We just finished reading your feedback; I want to thank you for sharing it with the TripAdvisor readership. We cannot wait to forward it on to our colleagues. We all get so much pleasure and inspiration from reviews like yours that let us know that we made your stay wonderful and we gained you as a loyal guest to the Holiday Inn Brand Hotels. We are humbled by your great comments and your views of the new Holiday inn brand. We are grateful for your delightful response about our rooms and outstanding team, we strive to deliver our Holiday Inn promise and create a hotel that guests love, and ensure our guests feels right at home with us and we are so pleased you found our team, food, service and rooms to be accommodating. I hope you will continue to allow my colleagues and I the opportunity to create an ineradicable Hotel stay for you in our Holiday Inn in the future. . I know all my colleagues join me in looking forward to welcoming you back again. Have great week. Sincerely, Nabil

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Reviewed 20 February 2014

I Recently spent a couple of nights at the Holiday Inn Airport North. I have only good thing to say. My check-in went quickly, my room was beautiful and enormous, the common areas are very inviting, and the food in the restaurant was excellent. I went out the 1st night, (there are quite a few decent restaurants within walking distance) but decided to stay in on my 2nd night. I ventured down to the restaurant and decided to sit in the bar area. The bartender Sheryl quickly greeted me with a smile although she seemed to be busy. She told me about the "happy hour" ($3 draft beers or $5 Martinis) I ordered an Apple Martini, the best apple martini ever, I must say. I asked her for her menu suggestions, she recommended the firecracker shrimp and the Salmon Caesar. I ordered both. I was very impressed. Normally hotel food is not of the best quality, but everything was perfect especially the food presentation. The shrimp was even served with a "mini Market salad" and Sheryl served the dish with a side of Raspberry Vinaigrette so I could eat my "edible garnish!" I highly recommend eating here during your stay.

When it was time for my check out, the shuttle promptly delivered me to the Airport,(it runs every 20 mins on the hour.) This hotel definitely gets 5 stars from me. If you ever need to stay near the Atlanta Airport give Holiday Inn Airport North a try!

  • Stayed: February 2014, travelled solo
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Thank DG19722014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nghanem0507, General Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 21 February 2014

Thank you for these wonderful comments and for taking the time to share this valuable feedback on our Holiday Inn brand hotel with TripAdvisor readers who, like us, rely so much on all the valuable feedback such as yours. We are thrilled to hear that you found our wonderful team to be helpful and friendly; Sheryl is one of our stares. We are also so glade that you found our hotel to be well-appointed. We are glade that we changed your views, and our team have delivered the holiday inn promise and created a hotel that guests love. Thank you for being our guest. My colleagues and I happy to hear you enjoyed your stay and felt welcomed by our team. We all in every department strive to ensure our guests feel right at home with us and we are so glad you found your room to be comfortable and pleasant. We hope that you will stay with us again next time you are in Atlanta. I would like to emphasis that in our holiday inn brand hotels, we strive to ensure every guest of our hotel, restaurant, and bar leaves with a pleasing and positive, lasting impression. Thank you for you feedback, have a wonderful week. Nabil

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Reviewed 17 February 2014

We are new hires for delta, and will be staying here for for a while, I must say the service here is so great I don't miss been at home, from the front desk staff, house keepers, restaurants, staff,and the management team makes our stay a pleasant one, thanks for Putin up with us, and thank for making this our hone away From home.

  • Stayed: February 2014
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Thank deltaaa234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nghanem0507, General Manager at Holiday Inn & Suites Atlanta Airport - North, responded to this reviewResponded 18 February 2014

What a fantastic review! We are so delighted that you had such a magnificent time and that we were able to provide an experience that went above and beyond your expectations. We are glade that we have delivered the holiday inn promise and created a hotel that guests love. We are grateful that you have noticed the new holiday inn Brand, the changes and the fact we all understand that the best attribute in any hotel is the team that take care of every guest thank you for seeing our dedicated team. Thank very much for sharing your story with TripAdvisor. It is our gratification to always attend to all the needs of our guests." Exceptional unforgettable Service and happy returning guests is what we all thrive to have and that is the new Holiday inn Brand. We are grateful we have gained you as devoted and happy guest in our hotel. We want to be your home away from home. We hope to welcome you back often soon. Have great day Nabil

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